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A company interacts, introduces, and communicates through its Customer Service. It’s a social job in its nature. For this job, the employer or the recruiter would want an applicant efficient in dealing with people and their psychology. This resume is a sample for the post of Customer Service.  A Customer Service Manager administrates, authorizes, and makes sure that all the tasks are carried out smoothly. Creating a convincing resume is the most important step in getting a job. Try to build it highlighting your skills and capabilities; stress over the qualification that is more suitable for the job. Elaborate on your past experiences in Customer Service and your ability to convince and improvise. Start with your basic information and education, elaborate on your expertise and then in the end briefly explain your experiences and skills. Finally adding references(verified) to your resume is going to increase its value.


Customer Service Officer Resume Sample


Name:   XYZCustomer Service  Resume Sample

Father’s Name:   ABC

E-mail ID :

Contact No:000

Key Skills:

  • Anticipating requirements; placing and expediting orders for supplies; verifying receipt of supplies
  • HACCP – Updation of HACCP hygiene and safety records
  • Cash Supervision

 Experience:

As a “Customer Service “

  • Handle the day-to-day underwriting by adhering to the prescribed guidelines and procedures.
  • Handle the day-to-day claims by adhering to the prescribed guidelines and procedures.
  • Prepare and maintain Claims & Underwriting records and keep them ready for retrieval as and when required.
  • In-depth working knowledge of SWIFT, LIFE ASIA ( Core system for Life Insurance Companies).
  • Handle Scanning & Image Upload of New Proposal forms through Deuce Capture in Filenet0
  • Handled Branch Customer Service.
  • Log & update Interactions in Talisma ( CRM – Customer Service Module ).
  • Employee Joining, Reliving, and Transfer formalities in coordination with HR.
  • Petty Cash Handling.
  • Branch Administration.
  • Reliance Life Insurance Company Limited as Customer Service.

(Customer Service)

  • ICICI Prudential Life Insurance Company Limited, Gujarat.

ACADEMIC QUALIFICATIONS:

Degree Passing Year Institute University/Board
Bachelor of Commerce April-2007 Shah N H Commerce College. Valsad. Veer Narmad South Gujarat University.
H.S.C April – 2004 G.V.D Sarvajanik High School.Valsad. G.S.E.B
S.S.C April – 2002 G.V.D Sarvajanik High School.Valsad. G.S.E.B

 STRENGTHS:

  • Quick Learner and Hard Worker.
  • Maintaining excellent Public Relations.
  • Showing keen interest in all the activities I do and time management.
  • Effective communication.
  • Ability to adjust in any circumstances.
  • Ability to deal with people diplomatically, willingness to learn, team facilitator.

 Computer Skills:

  • Microsoft Office Suite
  • Life Asia
  • Swift
  • Docucapture
  • Lotus Notes, Outlook

PERSONAL DETAILS: 

Name :

Father’s Name :

Date of Birth:               00000

Gender:                        Male

Language Known:       English, Hindi, Gujarati, Bengali, Urdu.

Nationality:                  Indian

Marital Status:            Married

 Visa Status

  • Transferable Employment visa valid till 23/03/2025.

 Reference

I hereby declare that the information given above is true and correct.

XYZ

Customer Service Officer Resume Sample