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Air Aviation Resume

Floor Supervisor Resume Sample

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This resume is a sample for the post of Floor Supervisor. A Floor Supervisor’s job varies according to the need of the employer. Mainly A Floor Supervisor is responsible for managing and maintaining quality of customer handling, and controlling and supervising his co workers. The resume for this job needs to be as precise. The employer would want to hire an employee with some experience although new and small companies would not mind hire fresh employee with some early training. Your resume must show your passion and uncompromising nature towards your job. It must entail your future plans and expectations. Finally add some references/rewards/credits from your previous experiences. It is definite among otherworldly going to distinguish your resume among others.

Floor Supervisor Resume Sample

Name         : XYZ                                         
Contact No: 0000000
Email           : xxx

Objective:

To use my ability to work in a team environment. I am self motivated and able to work both independently and as a collaborative team member to obtain a position where I can maximize my organizational and interpersonal skills and knowledge which will add to my years of experience that will allow me to grow personally and professionally.

P.I.A. Airlines pvt. Ltd, Pakistan.

 Floor Supervisor

  • Supervision, monitoring and review of team activities.
  • Managing and maintaining Quality of Customer Handling for a team of 45 agents.
  • Trained on Mini soft, Sky port, for Check in and Reservation.
  • Guest check in
  • Departure control.
  • Arrival control system.
  • Ramp control.
  • Taking adequate measures to monitor and analyze the performance on all parameters as set by AAI so as to design immediate POA when observed.
  • Secondary ladder point check.
  • X-BIS Screening.
  • Involved in the preparation of daily, monthly and yearly reports.
  • Baggage mishandling trackers.
  • Baggage loading and unloading system.
  • Training loaders for baggage handlings.
  • Handling passenger complaints
  • Auditing and improving CSR compliance to the Quality KRAs and KPIs.

Service Centre Coordinator

  • Organizing the Dubai Service Centre operations and keeping the records up to date.
  • Responsible for day to day functioning of the service centre.
  • Handling all the claims and issues of the Service centre in Tehran and Dubai repair jobs, parts order, claims, parts pricing, warranty claims, DOA claims and offering support to Tehran Service centre.
  • Dealing with customers for repair/service of equipment in Dubai service centre & updating customers on the status of the repair jobs pending
  • Prepare repair estimate in consultation with the service engineers.
  • Getting the customers approval for the repair estimate in order to proceed ahead with the repairs.
  • Arrange the schedule of the Field engineers for Site visit.
  • Tracking of system invoices to consider warranty repair.
  • Maintain inventory of spares, tools, maintenance tools, service and operation manuals in the service centre.
  • Procurement for spares and other consumables required for service centre and for sales in the showroom.
  • Prepare purchase requests and purchase orders for spare parts.
  • Prepare the Order confirmation report and Invoice of a completed job.
  • Keep track of job repair status and update it in the system
  • Keep track of the warranty claims and follow up with supplier/manufacturer
  • Liaison with Sony Professional Service, Sony Gulf FZE, Fujinon, Libec & Sachtler, GMBH service centre on issues, claims & service updates on Third Party Maintenance repairs.

Key Deliverable:

  • AVSEC & Screener Qualified
  • International & Domestic Reservation training in Kingfisher-SABRE
  • DCS Qualified in INDIGO
  • My efforts made my station rank the best pan India for ZERO MHB.

Duty supervisor

Responsibilities:

  • Maintaining and continuously updating repository of documentation of all policies, procedures and processes.
  • Sales, Telesales and Reservations.
  • Ticketing, Pre flight check, coordinating for frequent flier program /King club.
  • Trained on Sabre, Galileo, and Amadeus for airline reservation and ticketing.
  • Supervision, monitoring and review of team activities.
  • Managing and maintaining Quality of Customer Handling for a team of 30 agents.
  • Involved in the preparation of daily, monthly and yearly reports.
  • Baggage mishandling tracker
  • Handling queries and complaints from walk in Guests, Travel agents and corporate’s.
  • Auditing and improving CSR compliance to the Quality KRAs and KPIs.

QUALIFICATION:(Floor Supervisor Resume)

  • MBA Persuing

ALLMA IQBAL Open University, ISLAMABAD.

TECHNICAL QUALIFICATION:

  • Packages: MS-Office, Photoshop.
  • Operating Systems: MS Windows (Vista, XP, 2000, 98).
  • One year diploma in computers, Mini soft, Sky port  Amadeus, Galileo,Sabre

LANGUAGES:

  • English Read, Write & Speak,
  • Urdu Read, Write & Speak.

AWARDS & PROMOTIONS:

  • Awarded Service from the Heart Award
  • Best MHB co-coordinator
  • Employee of the month.
  • Employee of the year.
  • Best HR Manager.
  • Best Group Leader.
  • Get 3 bonus a year.

Aircraft Maintenance Technician Resume Sample

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Following resume is a sample for the post of an Aircraft Maintenance Technician. Every job related to Airways let it be of an aircraft or an airport needs precise and undivided attention. An Aircraft Technician deals with the delicate yet crucial job of handling, maintaining and working of an aircraft. The resume for this job needs to be as precise and carefully made as the job is. The employer would want to hire an employee with some experience. Your Aircraft Maintenance Technician resume must show your passion and meticulous nature towards your job. It must entail your expertise as well as your interest in this field. Finally add some references/rewards/credits from your previous experiences. It is definitely going to distinguish your resume among others.

Aircraft Maintenance Technician Resume Sample

Name         :    XYZ
Address      :   Uk.
Contact No: 0000
Email          :  xxx
Skype ID    : xxxx

CAREER OBJECTIVE: (Aircraft Maintenance Technician)

A dynamic Aircraft Maintenance Technician seeking an entry level position in any airline or organization, where my potential can be utilized for the betterment of the concern that offers professional growth while being resourceful, innovative and flexible. Willing to work in Line or Base Maintenance

AVIATION EXPERIENCE: (Aircraft Maintenance Technician)

Company: ABC

Role: Jr. Technician

Responsibilities:

On Airbus 320

  • Performed Transit Inspection
  • Performed fueling
  • Performed Headset Communication
  • Performed marshaling
  • Performed walk-around inspection as per check schedule
  • Performed wheels and brake check
  • Also have basic knowledge of aircraft ground handling activities and equipments

Company: ABC

Role:    Trainee Technician

Responsibilities:

  • Assisted in Servicing, Modification, repair, replacements, test, operation and inspection of aircraft components/items of equipment under supervision of Licensed Engineers
  • Line / base (Major) maintenance with Aircraft’s-

Boeing B777-200LR

Boeing -300ER

Boeing B-737-NG

  • Assisted in the Airframe Re-assembly
  • Performed transit inspection
  • Performed walk-around inspection
  • Assisted in air marshaling and fueling
  • Assisted in wheel change
  • Performed wheels and brake check
  • Assisted in overhaul of Jet Engines GE-90-110 / 115,CFM-56,CF6-80 / 50 Series
  • Performed greasing of landing gears(nose ,main and wheel bell bays)
  • Performed cargo compartment structural repair
  • Performed compressor wash
  • Assisted in wheel change
  • Assisted in brake assembly change
  • Assisted in removal of a/c wing inspection panel
  • Performed passenger cabin inspection ,water filter change
  • Performed minor repair on seats(including arm rest ,meal table assembly)
  • Performed greasing of flight controls
  • Other duties as assigned.

Company : ABC
ON BOEING 737-800NG CFM56-7B

Role: Trainee Technician

Responsibilities:

  • Performed greasing on wingsPerformed Air-frame Minor repair
  • Assisted in Engine maintenance.
  • Performed Line Maintenance
  • Carried out Transit inspection as per transit check schedule
  • Assisted in ‘A’ Check, ‘4A’ Check, ‘C’ Check, Phase Check
  • Performed components inspections for proper operation
  • Assisted in maintenance on fuselage ,wings ,stabilizers and flight controls
  • Assisted in maintenance on air and oxygen systems
  • Assisted in maintenance on lightning arrestors
  • Assisted in maintenance on air conditioning ,water and waste systems
  • Assisted in maintenance on pneumatic and hydraulic systems
  • Assisted in maintenance on lading gear systems
  • Assisted in maintenance on APU
  • Assisted in maintenance on engine, fuel oil and exhaust systems
  • Assisted in removal and fitment of snubber pad in nose landing gear
  • Assisted in EMDP-hydraulic filter change
  • Assisted in oxygen cylinder replacement
  • Assisted in MCD check and O-ring change
  • Assisted in lubrication of aft and front cargo doors and flaps
  • Performed greasing on wing leading edge
  • Assisted in IDG filter change and oil uplift
  • Assisted in engine oil replacement ,MCD packing change
  • Assisted in Compressor wash

KEY STRENGTH:

I always contribute fully and enjoy maintaining high standards of accuracy and perfection to my work I am polite, honest, discipline, punctual & meticulous .I enjoy being a part of the team and give my best to the job I take.

TECHNICAL QUALIFICATION:

Completed Aircraft Maintenance Engineering from Nehru College of Aeronautics And

Applied Science, Coimbatore approved by Director General of Civil Aviation.

Stream:   Mechanical  
Year of Passing: 2009  
Overall Performance: 84%  
Paper 1-cleared : 70%
Paper 2-cleared : 80%
Paper 3-LA (BAMEL) : 79%

EDUCATIONAL QUALIFICATION:

Bachelor of Arts

Institution: Govt Arts College,  Kerala State. India
Board of Examination: Kerala University.
Year of Passing: (YYYY-YYYY)

COMPUTER SKILLS:

  • Assembling, installing and troubleshooting of Desktop computers.
  • Installing of operating systems (Windows 2003, XP, Vista, 7, Linux).
  • Installation of various soft wares and antiviruses and firewalls.
  • Installation of Computer peripherals, Printers etc.
  • Networking of Computers.

Network Certifications

Cisco Certified Network Professional (CCNP) R&S ID: CSCO-11991411 Cisco Certified Network Associate (CCNA)

Microsoft Certified (MCTS).

PERSONAL DETAILS:

Name                   :     XYZ
Father’s Name   :    XYZ
Date Of Birth      :     DD/MM/YYYY
Age                        :     33
Gender                  :     Male
Nationality            :    Indian
Cast/Religion        :     Muslim
Marital status        :     Married
Permanent Address :  abc
Languages Known :    English, Hindi, Tamil, Marathi.
Passport Details     :   00000

DECELERATION:
I do hereby declare that all the details furnished are the true to the best of my knowledge and belief.

Operation Manager Resume Sample

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One of Operation Manager’s huge responsibility is to ensure that the goods/product/service is according to the client’s requirements and is in favor of the company/organization. Following resume is a sample resume for the post of Operation Manager. An Operation Manager’s tasks also vary according to the employer demands. Begin your resume with your basic info. Further build it with your career objectives, your determination to grow further and previous work experiences. Highlight that you are a versatile and vibrant candidate who have wider knowledge and is not just cooped up in his own shell. See also Risk Operation Analyst Resume Sample. Adding references of verified personalities will definitely add to the worth of your resume!

Name:

Email Id:

Contact No.:

Skype Id:

Country:

CAREER  OBJECTIVE:

To excel in my role with exceptional professionalism and optimal performance, setting exemplary standards in this hospitality industry. As Operation Manager ensuring along with growth, all round development in my career. Thus, in the process, giving the best to my organization.

EDUCATION:

Bachelor of Science in Physics from Bombay University in 1996.

PROFESSIONAL EXPERIENCE :

Working as a “Operation Manager”

  1. Worked as  the “ Operation Manager” effective from 01st June 2011 to May 2013.  .

As Operation Manager at ABC Catering Limited, safety is a shared responsibility. We strive to excel and enhance our leadership in airline catering and expand into airport related services in India, by delivering exceptional value to our customers. We have set up our Quality Management System that complies with the requirements of ISO 9001:2000.

  • Supervising and motivating a team of Duty Manager’s / Officer’s and Team Leaders whilst leading the people management initiatives with respect to cost, compliance, sales/service and people.
  • Active participation in outdoor sales initiative, a venture to bring our outdoor catering to competitive competency levels as operation manager.
  • Providing guidance and support to the Duty Manager’s / Officer’s in assigning and scheduling work based on the flight schedule.
  • Responsible for ensuring all employees are working in safe conditions and reinforcing proactive behavior in the application of safety measures and techniques.
  • Oversee staff, and manage entire catering operations to achieve objectives for the business
  • Handled supplies and inventories
  • Committed for great quality customer service
  • Ensuring that Airlines is provided with the in-flight catering service as per laid down procedures and specifications at all times.
  • Liaising with other key stakeholders from the Ware wash, Production, Air-side Logistics, Supply Chain and Administration on a daily basis to ensure clear and accurate lines of communication are maintained so we achieve on-time performance in full at all times.
  • As operation manager managing all operational matters when on shift and communicating upwards if on time performance may be affected.
  • Assisting the Operations Manager with the development, implementation and improvement of business unit processes to achieve key result areas, cost savings and operational efficiency as outlined by the department Head of Department.
  • As operation manager Comply with the Company Occupational Health & Safety Policy.
  • Come up with creative ideas in catering services.
  • Recruit & train new staff.
  • Ensure great service & fulfillment of the customer requirements & specifications.

1-Achievements:

Received Halal Total Compliance Training Certificate issued by Malaysia Airlines.

  1. Worked as Operation Manager Team Leader with QACC (Qatar Aircraft Catering Co.),   which is a subsidiary of Qatar Airways  from Aug. 2006 to March 2008.

Qatar airways has the world’s only dedicated First and Business Class terminal at Doha International Airport offering the highest standards of hospitality exclusively for Qatar Airways premium passengers.

  • Monitor and assist flight supervisors in their duties.
  • Manage smooth flight dispatch, ensuring high standards of hygiene & food quality.

2-Achievements:

Received 02 Appreciation letters from Qatar Aircraft Catering Company for the excellent job done as Operation Manager .

  1. Worked as Sr. Flt. Supervisor with ABC Catering Ltd. I hold a rich work experience, working with this reputed organization for a period spanning nine years from Oct. ’97 to Jul. ’06.
  • Handled flights of Emirates, Alitalia, Air Mauritius, Jet Airways, Korean Air, Delta Airlines, South African Airlines, Royal Jordanian, Malaysian Airlines, Air Sahara, Virgin Atlantic, etc.
  • Man Power Planning, Catering & Food management.
  • Knowledge of HACCP

3-Achievements:

Received many Appreciation letters from clients such as Alitalia, Air Mauritius, South African, Malaysian, Jet Airways, Qatar Airways, Virgin Atlantic etc.

INTER PERSONAL SKILLS:

  • Ability to work effectively in a team, having a diverse background.
  • Strong work ethics with leadership traits.
  • Ability to accomplish all assigned tasks efficiently.
  • Good communication skills.

All the information furnished above is true to the best of my knowledge.

Thank you,

full-song-Download-300x100

Aircraft Mechanic Resume Sample

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Every job related to Airways let it be for an aircraft or of an airport needs meticulous and undivided attention. Before the flight it is an Aircraft Mechanic’s job to make sure if the plane/craft is ready for the flight. It is on his responsibility and authenticity that an aircraft takes off. He monitor the aircraft/aeroplane and inspects the engine for any minor malfunctioning. (See more on Aviation Technician Resume Sample) Hence an Aircraft Mechanic deals with the delicate yet crucial job of handling, maintaining and working of an aircraft. (You can see more on Air Aviation Management Resume Sample here)

Following resume is a sample for the post of an Aircraft Mechanic. The resume for this job needs to be as precise and carefully made as the job itself is. The employer would want to hire an employee with some experience. And if you are an amateur make sure to entail all your experience through out the training camp and academy. See Fresh Aircraft Technician Resume Sample for more ideas and tips. Your resume must show your passion and untiring nature towards taking responsibility. It must entail your expertise as well as your interest in this field. Finally add some references/rewards/credits from your previous experiences. It is definitely going to distinguish your resume among others.

Name:

Address:                                           (Paste your Pic here)

Cell No.:

E-mail Id:

Skype Id:

Gender:

Country:

Career Objective:

To develop and improve my capabilities as an effective and efficient employee and to be able to work in prestigious company where there is career advancement.

Educational Attainment:

Associate in Aircraft Maintenance Technology

PHILIPPINES STATE COLLEGE OF AERONAUTICS

Abc, Philippines

2002-2005

Professional Experience:

SENIOR MECHANIC

OMNI AVIATION CORPORATION (FLYING SCHOOL)

Omni Aviation Complex Manuel A. Roxas Highway Clark Field

Angeles City, Pampanga, Philippines

Duties &Responsibilities

  • Reports to the Quality Assurance Manager

  • Assemble Aircraft in accordance with Service Maintenance Manual.

  • Rigging Aircraft Controls in accordance with Service Maintenance Manual.

  • Perform top overhaul in accordance with Service Maintenance Manual.

  • Perform Pre-flight inspection and engine run-up of all aircraft in accordance with maintenance service manual.

  • Perform structural repair on fuselage, wings and cabin.

  • Perform 25, 50, 75 & 100 hours inspection and annual inspection in accordance with maintenance service manual and recurrent airworthiness directives

  • Troubleshoot and repair engine discrepancies in accordance with maintenance service manual.

  • Perform sheet metal repair metal repair in the airframe of all aircraft.

  • Refueling and servicing of aviation oil in all aircraft.

  • Servicing of main landing gear and nose wheel of all aircraft.

AIRCRAFT MECHANIC A

OMNI AVIATION CORPORATION (FLYING SCHOOL)

Omni Aviation Complex Manuel A. Roxas Highway Clark Field

Angeles City, Pampanga, Philippines

January 2011 to May 2011

Duties &Responsibilities

  • Rated for Cessna 152 & 172 initial & recurrence training. Capable to certify the aircraft returned to service

  • Assemble Aircraft in accordance with Service Maintenance Manual.

  • Rigging Aircraft Controls in accordance with Service Maintenance Manual.

  • Perform top overhaul in accordance with Service Maintenance Manual.

  • Perform Pre-flight inspection and engine run-up of all aircraft in accordance with maintenance service manual.

  • Perform structural repair on fuselage, wings and cabin.

  • Perform 25, 50, 75 & 100 hours inspection and annual inspection in accordance with maintenance service manual and recurrent airworthiness directives.

  • Troubleshoot and repair engine discrepancies in accordance with maintenance service manual.

  • Perform sheet metal repair metal repair in the airframe of all aircraft.

  • Refueling and servicing of aviation oil in all aircraft.

  • Servicing of main landing gear and nose wheel of all aircraft.

  • Marshaling of all aircraft

                              AIRCRAFT MECHANIC

OMNI AVIATION CORPORATION (FLYING SCHOOL)

Omni Aviation Complex Manuel A. Roxas Highway Clark Field

Angeles City, Pampanga, Philippines

March 13, 2008 to June 201

Duties &Responsibilities

  • Assist in Aircraft assembly in accordance with Service Maintenance Manual.

  • Assist in Aircraft Rigging Controls in accordance with Service Maintenance Manual.

  • Perform Pre-flight inspection and engine run-up of all aircraft in accordance with maintenance service manual.

  • Perform structural repair on fuselage, wings and cabin.

  • Perform 25, 50, 75 & 100 hours inspection and annual inspection in accordance with maintenance service manual and recurrent airworthiness directives.

  • Assist in Troubleshoot and repair engine discrepancies in accordance with maintenance service manual.

  • Refueling and servicing of aviation oil in all aircraft.

  • Servicing of main landing gear and nose wheel of all aircraft.

  • Marshalling of all aircraft

Aircraft Mechanic – On-the-Job Training

OMNI AVIATION CORPORATION (FLYING SCHOOL)

Omni Aviation Complex Manuel A. Roxas Highway Clark Field

Angeles City, Pampanga, Philippines

August 01, 2005 to April 30, 2007

Duties &Responsibilities

  • Perform Pre-flight inspection and engine run-up of all aircraft in accordance with maintenance service manual.

  • Assist in performing structural repair on fuselage, wings and cabin.

  • Assist in performing 25, 50, 75 & 100 hours inspection and annual inspection in accordance with maintenance service manual and recurrent airworthiness directives.

  • Assist in troubleshooting and repair engine discrepancies in accordance with maintenance service manual.

  • Refueling and servicing of aviation oil in all aircraft.

  • Servicing of main landing gear and nose wheel of all aircraft.

  • Marshaling of all aircraft

Aircraft Mechanic – On-the-Job Training

410TH MAINTENANCE WING

Clark Airbase, Philippine Airforce (Air Force City),

Angeles City, Pampanga, Philippines

April 18 to July 22, 2005

Duties & Reponsibilities

  • Assist regular mechanic in troubleshooting.

  • Assist regular mechanic in periodic & annual inspection.

  • De painting of Aircraft Parts.

  • Maintaining the cleanliness

Seminars & Training:

TOPIC : Aviation Maintenance Human Factor Training

DATE : 13 November 2012

VENUE : OMNI Aviation Corporation

Clark SEZ, Pampanga Philippines

INSTRUCTOR : Engr. Melvin S. Huelgas

TOPIC : Introduction to a Quality Management System (QMS)

DATE : September 26, 2011 to September 27, 2011

VENUE : MASEZ, Pasay City, Philippines

INSTRUCTOR : Mr. Erwin N. Ferrer

TOPIC : Cessna 152 and 172 Single Engine Series Re-currency Training Course

DATE : 08 September 2011

VENUE : OMNI Aviation Corporation

Clark SEZ, Pampanga Philippines

INSTRUCTOR : Mr. Jaime C. Rider (RP-CAAP GI Lic. No. 0439)

TOPIC : Seminar on Receiving Bulk Delivery by Tank Truck

DATE : 10 August 2011

VENUE : OMNI Aviation Corporation

Clark SEZ, Pampanga Philippines

INSTRUCTOR : Mr. Raymund S. Infante

TOPIC : Basic Safety, Basic First Aid, Fire Prevention and Fire Drill

DATE : 28 April 2011

VENUE : OMNI Aviation Corporation

Clark SEZ, Pampanga Philippines

INSTRUCTOR : Mr. Leon G. Gutierrez Jr.

TOPIC : Crew Resource Management Seminar

DATE : 05 September 2009

VENUE : OMNI Aviation Corporation

Clark SEZ, Pampanga Philippines

INSTRUCTOR : Mr. Jose E. Casi

CAAP Rep. : Mr. John Michael Rey

TOPIC : CESSNA-172 Series, Re-currency Training Course Level III

DATE : 23 February 2009

VENUE : OMNI Aviation Corporation

Clark SEZ, Pampanga Philippines

INSTRUCTOR : Mr. xyz (RP-CAAP G.I. License No. 181)

TOPIC : CESSNA-172 Aircraft Familiarization and Equipment Course

DATE : 04 September 2006

VENUE : OMNI Aviation Corporation

Clark SEZ, Pampanga Philippines

INSTRUCTOR : Mr. xyz (RP-CAAP G.I. License No. 181)

I hereby certify that the above information is true and correct to the best of my ability.

Aviation Resume Sample

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Aviation Officer/Cabin Appearance agent/Ticketing Agent/Flight Controller/Operation Coordinator falls under broader career category of Airfield Operation Specialists. Following resume is a sample for the post of  Aviation /Flight Operation Controller. A Aviation ensures the crucial task of Airfield Safety. He (Aviation Officer/Cabin Appearance agent/Ticketing Agent/Flight Controller/) manages, organizes and handles the Air traffic. It is his job to keep in order the flights: their take off and landing. Other minor responsibilities of Airport and Airways falls under his supervision as well. A Flight Operation Controller resume is your first interface with the employer. It must show your expertise and capabilities as per demand by the employer. Below we have built an example of such a Aviation Officer/Cabin Appearance agent/Ticketing Agent/Flight Controller/ resume. Customize it and add some previous references/awards/credits (if any). Best of luck…!

Name                     :           XYZ

Email                     :            xxx

Mobile                   :           000

Address                 :           U.A.E.

Driver License      :            yes

Applied For: Aviation Officer/Cabin Appearance agent/Ticketing Agent/Flight Controller/

Career Objective:

To obtain a challenging and responsible position in an organization where I can utilize my capabilities and experiences that would contribute to the growth and success of the organization.

Work Experience:

Aviation Officer or Operation Controller 

PIA KARACHI PAKISTAN.

Operations specialists manage the intense demands of Commercial and General Aviation meeting industry wide most challenging requests. With the support of our worldwide network of agents and vendors, we guide the chief pilot or dispatcher to each tech stop and final destination, and ensure that aircraft, crew and passengers receive superior personal service and attention in:

  • Handling procedure
  • Navigation and Routing check
  • Applying Landing permit and Overfly permit
  • Fueling

Customer Service Representative                   

(Pak Airline)

Interact with costumer to provide information in response to inquiries about

Product and services like, mobile plan, internet plan and accepting bill payment in CBCM SYSTEM      BY ETISALAT and to handle and resolve customer complaint. (Flight Operation Controller)

Airline Passenger Services:                                  

International Transport  Services (ITS) Philippines                                                                              

Flight operation and Security handling procedure.

Passenger checking / Passport and Document.

Baggage checking.

Ramp checking.

Aircraft emergency equipment checking.

Cargo and Priority mail checking.

Knowledge & Skills:

  • Knowledge in Customer Service
  • Knowledge in CBCM SYSTEM (customer billing corporate management)
  • Knowledge in SAP SYSTEM (system administrator program) warehousing
  • Knowledge in Computer Software (MS office, Excel, etc.)

Academic Qualifications:

PATTS College of Aeronautics

Bachelor of Science in Aircraft Technology

Career Development Program:

Quality Management System ISO 9001:2008

Texas Management Consultant – Dubai UAE

Aircraft and Gate Security Procedure

Philippine Village Hotel – Manila Philippines

Customer Service

United Airline – Manila Philippines

Personal Information:

Nationality           :           Filipino

Marital Status     :           SINGLE

Visa                       :           Employment

Birthplace             :           Pakistan.

Air Hostess Resume Sample

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 Air Host/Hostess, Air Cargo Agent or a flight attendant fall under this category. Following resume (Air Hostess Resume) is a sample of Air Hostess. Their job is to ensure the safety and comfort of the passengers. He/She must be dynamic, fully professional and must have a soft personality. They must be active, decisive and multitask-er. The employers usually prefers a multilingual with confident and pleasant persona. How to build a convincing resume? A good Air Hostess Resume defines you according to the needs of the employer. It must emphasize your strengths with your capabilities and determination. Below we have given an example of such Air Hostess Resume. Customize it according to your particulars. And finally add references of your previous experiences to add to the worth of your resume.

Name         :xyz                                                                                                     (YOUR LATEST PIC HERE)

Contact #  : 000

Email         : xxx

Applied For: Air Hostess /Air Officer/ Airplane Service/ Air Ticketing Agent/ Air flight Attended

Career Objective:

To obtain a challenging and responsible position in an organization where I can utilize my capabilities and experiences that would contribute to the growth and success of the organization.

Professional Experience:

Shaheen Airlines

Designation   : Air Hostess

Duration        :  2008 till date

Job Profile

  • Ensure smooth day to day functioning of departures and arrivals for incoming and outgoing flights.
  • Attending a pre-flight briefing, during which we are assigned tour working positions for the upcoming flight.
  • Being informed of flight details, the schedule and be attentive to passengers with any special requirements, such as diabetic passengers, passengers in wheelchairs or the number of infants on board.
  • Carrying out pre-flight duties, including checking the safety equipment and security checks, ensuring the aircraft is clean and tidy, ensuring that information in the seat pockets is up to date and that all meals, drinks and stock are on board.
  • Welcoming passengers on board and directing them to their seats.
  • Informing fliers of the aircraft safety procedures and ensuring that all hand luggage is securely stored away.
  • Checking all seat belts and galleys are secure prior to take-off.
  • Making announcements on behalf of the pilot and answering questions during the flight.
  • Serving meals and refreshments.(Steward/Stewardess)
  • Selling duty-free goods and advising passengers of any allowance restrictions in force at their destination.
  • Reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations.
  • Giving first aid where necessary.
  • Ensuring passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers and no stowaways or suspicious items on board.
  • Completing paperwork, including writing a flight report.(Steward/Stewardess)

Other responsibilities:

  • Assisting the Marketing Department with tasks linked to the promotion/events and providing feedback regarding the same.
  • Assisting the Line Manager with various required documentation within the department, such as:
    • Customer Service In-Mall File: Compiled necessary information for the team to assist customers with the right information about various aspects relating to services within the mall, brands, prices & directions, etc.(Steward/Stewardess)
    • CS Manual: Assisted in revamping the Manual for Jet Airways – CS Division.
    • Call Centre IVR Script: Assisted in formulating the IVR Script for the upcoming Call Centre.
    • Reports: Prepared reports as required by the Line Manager pertaining to the relevant events/activities taken place.(Steward/Stewardess)
    • Other Documents: Preparation of documents such as Attendance sheets, Leave Balance sheets, Department Filing Labels and other relevant documents used within the department.

Skills & Qualifications Profile:

  • Substantial experience and outstanding skills in Customer Service & Sales
  • Quick learner & self-motivated to follow through to the completion of tasks.
  • Working in fast-paced environments with the ability to think quickly & successfully handle difficult clients.
  • Excellent interpersonal skills, ability to work well with others, in both supervisory and support staff roles.
  • Ability to meet & exceed the set goals and objectives.
  • Well presented with a positive, proactive and professional approach.

Personal Attributes

  • Target driven and results oriented
  • Dynamic & Self-motivated
  • Bright and Confident carrying a Positive attitude
  • Clear Communicator
  • Friendly and polite
  • Determined to succeed

Academic Qualifications:

Graduation Date Discipline Course Institution
Under graduation Pursuing MBA- HR abc University
2006 Successful Completion Travel & Tourism on standard IATA (6months)
2006 Successful Completion B.Sc. gc University
2003 Successful Completion Intermediate Vignan Junior College
2001 Successful Completion High School Nalanda High School

Training/Vocational Courses:

Computer Skills

  • MS Office ( Word, Excel Access & PowerPoint)

Linguistic skills

English

Fluency Level – Excellent (Reading, Written & Spoken)

Telugu

Fluency Level – Excellent (Reading, Written & Spoken)

Urdu

Fluency Level – Excellent (Reading, Written & Spoken)

Punjabi

Fluency Level – Excellent (Reading, Written & Spoken)

Personal Details:

Date of Birth            :0000

Marital Status         : Single

Visa Status               : Residence Visa

Notice Period           : None (Can join with immediate effect)

Nationality                : Pakistani

 

References:

Will be furnished upon request.

Entry Level Aircraft Technician Resume Sample

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Following resume is a sample for the post of Entry Level Aircraft Technician. Every job related to Airway let it be of aircraft or airport needs precise and undivided attention. An Aircraft Technician deals with the delicate yet crucial job of handling, maintaining and working of an aircraft. The resume for this job needs to be as precise and carefully made as the job is. The employer would want to hire an employee with some experience. Your resume must show your passion and meticulous nature towards your job. It must entail your expertise as well as your interest in this field. Finally add some references/rewards/credits from your previous experiences. It is definitely going to distinguish your resume among others.

Name    :  XYZ

Address:  Austaila

MOB     :  000

Email    :  xxx

CAREER OBJECTIVE (Entry Level Aircraft Technician)

A dynamic Aircraft Maintenance Technician seeking an entry level position in any airline or organization, where my potential can be utilized for the betterment of the concern that offers professional growth while being resourceful, innovative and flexible. Willing to work in Line or Base Maintenance.

KEY STRENGTH: (Entry Level Aircraft Technician)

I always contribute fully and enjoy maintaining high standards of accuracy and perfection to my work I am polite, honest, discipline, punctual & meticulous .I enjoy being a part of the team and give my best to the job I take.

TECHNICAL QUALIFICATION:

Completed Aircraft Maintenance Engineering from Nehru College of Aeronautics And

Applied Science, Coimbatore approved by Director General of Civil Aviation.

Stream:   Mechanical  
Year of Passing: 2009  
Overall Performance: 84%  
Paper 1-cleared : 70%
Paper 2-cleared : 80%
Paper 3-LA (BAMEL) : 79%

EDUCATIONAL QUALIFICATION:

Bachelor of Arts

Institution: Govt Arts College,  Kerala State.

Board of Examination: Kerala University.

Year of Passing: 2014.

COMPUTER SKILLS:

  • Assembling, installing and troubleshooting of Desktop computers.
  • Installing of operating systems (Windows 2003, XP, Vista, 7, Linux).
  • Installation of various soft wares and antiviruses and firewalls.
  • Installation of Computer peripherals, Printers etc.
  • Networking of Computers.

Network Certifications

Cisco Certified Network Professional (CCNP) R&S ID: CSCO-11991411 Cisco Certified Network Associate (CCNA)

Microsoft Certified (MCTS).

PERSONAL DETAILS    
Name : XYZ
Father’s Name : XYZ  
Date Of Birth : 000  
Age : 28  
Sex : Male  
Nationality : Indian  
Cast/Religion : Muslim/Islam  
Marital Status : Single  
Permanent Address : ABC
   
Contact Number : 000  
Languages Known : English, Malayalam, Hindi, Tamil
Email Id : XXXX
Passport Details : 000

DECELERATION:

I do hereby declare that all the details furnished are the true to the best of my knowledge

and belief.

Yours faithfully,

Safety Analyst Resume Sample

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A Safety Analyst measures and foretells the risks for a company. This resume is a sample for the post of Safety Analyst. He prepares and makes the back-ups for several risks as flood risks, energy risks, financial risks or any other forthcoming risk that the company may encounter in future. It is his duty to warn a company afore and make arrangements to minimize the percentage of loss, hence he plays important role for the ‘safe-sailing’ of the organization/company. He plays a vital role for the sustenance and progress of a company. Below we have given you an avid example. Enlist your initial information following by your education and then describe your key skills and experiences. Highlight that you are able to work in any type of situations and a strong candidate handling tumultuous situations.

Name:           XYZ

Country:       Dubai.

Contact no:   000

Email id:        xxx

 OBJECTIVE: (Safety Analyst)

To be able to impart my skills in molding the company’s image and be able to create goodwill for the company’s goal of having a long term profit.OBJECTIVE

EDUCATION: (Safety Analyst)

COLLEGE:  Saint Louis University

Bachelor of Science in Commerce

Major in Marketing

HIGH SCHOOL:  Don Mariano Marcos Memorial State University

ELEMENTARY:  Britannica Elementary School

WORK EXPERIENCE

Safety Analyst

  • Works with Debit Card Fraud Prevention.
  • Provide support to clients who calls to remove temporary block on acct.
  • Identify fraud through outbound calls and follow up on incoming calls for suspicious caller.
  • Maintain goals by quarter and year to date.
  • Provides early warning to prevent fraud.
  • Transferred to another LOB which is Customer Data Accuracy Program.
  • As a Retail Fraud Operations Analyst, I minimize risk and prevent losses by reviewing and analyzing new and existing Chase Checking/Savings accounts. I take appropriate actions on accounts in order to verify and ensure the accuracy of the customer’s information. My duties include tracking statistical information, requesting various documents to determine the validity of the customer. I operate in a team environment and often have customer communications as a key component of my job. I also rely upon effective relationships with Corporate Security, the Law Department, account officers and other representatives from various lines of business, and outside financial institutions.

EXPERIENCES GAINED:

  • Learn how to access and use multiple operating systems efficiently.
  •  Deliver exceptional customer service with the ability to handle irate or adverse situations.
  • Documenting the review and investigation process followed for each account reviewed and preparing various documents, reports and system entries as necessary for financial entry, certification, reporting and statistical purposes
  • Ensuring that regulatory, legal, bank and audit requirements are met
  • Demonstrate the ability to identify, analyze, and solve problems by providing viable solutions and executing excellent follow through and communication
  • Must possess a strong understanding of business transactions, knowledge of account flow, and financial documents
  • Work on shifting schedules, US and Philippine Holidays as needed

Customer Care Service 

RESPONSIBILITIES:

  • Worked as a Line Balancing Agent where I worked with two different line of business,two different verification process and fraud identification.
  • Identify fraud through outbound calls and follow up on incoming calls for suspicious caller
  • Maintain goals by quarter and year to date.
  • Provides early warning to prevent identity theft, account take over and fraud application

EXPERIENCES GAINED:

  • Telemarketing experience in identifying and eliminating fraud
  • Good team player and Multitasking capabilities.
  • Proven initiative and ability to work with minimal supervision.
  • Excellent organizational and motivational skills.
  • Knowledge of Internet and Electronic Commerce industries.

PERSONAL DATA

Birth Date:                                                   000

Civil Status:                                                  Married

Father’s Name:                                            xyz

Mother’s Name:                                          abc

SPECIAL SKILLS

  • Excellent interpersonal and communication skills
  • Excellent customer service skills
  • Strong organizational skills and attention to details
  • Natural ability to work both alone or as a part of a team
  • Strong analytically and problem solving skills
  • Excellent sales and negotiation skills
  • Strong multi-tasking skill

Flight Passenger Care Officer Resume Sample

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This resume is a sample for the post of Flight Passenger Care Officer. It is a social job of its nature. For this job (Flight Passenger Care) the employer or the recruiter would want an applicant efficient in dealing with people and their psychology. He (Flight Passenger Care) makes sure of the maximum comfort and safety of the passengers during flights. The Flight Passenger Care resume is the most important step in getting a job. It acts like a first intro before the employer. Try to build it highlighting your skills and capabilities; stress over the qualification that is more suitable for the job. Elaborate your past experiences and your ability to convince and improvise. Finally adding references(verified) to your resume is going to increase its value.

Name:  xyz

Cell    :  0000

Email:  xxx

Objective

I can utilize my talent of hard work, dedication and sound application knowledge in a highly charged and stimulating work environment. So far my motivation and dedication is concerned one can rest assure of it.(Flight Passenger Care).

ACADEMIC CREDENTIALS

  • I have completed my post graduate diploma in Commerce & Economics.
  • I have completed my Bachelors of Commerce (BCOM) from Degree College.
  • Highest in Business Management Studies in the year 2008.
  • Diploma of one year from Frankfinn Institute of Switzerland.
  • BTECH Travel Management.
  • Aviation Security and Training.
  • Aviation Hospitality & Travel Management Level 5 EDEXCEL (UK)
  • Galileo (CRS) Basic & Advance Course by Galileo TRAVELPORT
  • Advance Airport Handling Training from Jet Airways 2014
  • Dangerous Goods Training with CelebiNas
  • Aviation Security and Training.

Experience:

ABC Group LLC                                                                            

Flight Passenger Care :

Job Responsibilities:

  • Identify and develop problem solving methodologies to resolve customer issues.
  • Listening to customer requirements and presenting appropriately to make a sale.
  • Maintaining and developing relationships with existing customers in person and via telephone calls and email.
  • cold calling to arrange meetings with potential customers to prospect for new business.
  • Responding to incoming email and phone enquirers.(Flight Passenger Care)
  • Acting as a contact between a company and its existing and potential markets.
  • Negotiating the terms of an agreement and closing sales.
  • Gathering market and customer information.
  • Representing the company at trade exhibitions, events and demonstrations.
  • Negotiating on price, costs, delivery and specifications with buyers and managers.
  • Challenging any objections with a view to getting the customer to buy.
  • Advising on forthcoming product developments and discussing special promotions.
  • Creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer.

Ithad Airways at Mumbai International Airport

Flight Passenger Care Officer

Job Responsibilities:

  • At the direction of CM, develop specific sales plan to target FIT and group leisure and labour movements to key destinations within the network.  Ensure that sales calls are made to key decision makers and product design to increase market share.(Flight Passenger Care)
  • KPI’s for passengers, yields, revenue, load factor by cabin, weekly and monthly sales targets by OD market, monthly sales and flown revenue targets.(Flight Passenger Care)
  • Performing all duties associated with the pre-planning of flight such as seat editing/group check-in requirement and special handling request for VIP, CIP, UNM and INAD passenger.
  • Assisting customers with travel documentation prior to check-in and ensuring baggage is accurately released to the aircraft.
  • Attending to passengers with missing baggage and raising AHL`S/DPR Manual/System with appropriate documentation and tracing action.
  • Using initiative to identify service opportunity and showing an adaptable attitude towards being available to work in all areas as required.
  • Maintaining an accurate, complete and current knowledge of all operating system and process in order to deliver faultless information and efficient service, and minimizing the impact of problem on passengers.
  • Presenting a positive and professional image of the organization at all times by maintaining high level of service delivery.(Flight Passenger Care)

Air-blue Airline 

Junior Flight Passenger Care Officer

Job responsibilities:

  • International Flight Reservation
  • Creating International Flights and post flights
  • International document check of passengers for all flights.
  • Commenting & editing of cross passenger.
  • Check-in all international flights and finalizing one hour prior departure.
  • Doing arrival departure and boarding.
  • Connecting transit passenger to right destination.
  • Experience in handling D.N.B`s

Personal Skills/ Strengths

  • Comprehensive problem solving abilities.
  • Remarkable ability to work productively on own initiative and as part of a team.
  • Profound ability to work under time pressure.
  • Strong knowledge of principles and processes of giving top class customer service.
  • An active team player with excellent communication.
  • Punctual, co-operation, teamwork skills, enthusiasm, motivator and leadership skills.
  • Exceptional knowledge and ability to deal with the people from various backgrounds.
  • Excellent speaking voice, well-groomed and friendly appearance.
  • Solid ability and willingness to act according to customer needs and requirements to advance a good relationship with customers.

Technical Skills

  • Market Research Information for ITES.
  • Good communication.
  • Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
  • Able to express ideas clearly and convey necessary information.
  • Able to recognize and attend to important details with accuracy and efficiency.
  • Able to provide courteous, timely service when addressing customer questions and concerns.
  • Knowledge and/or expertise in related area of responsibility.
  • Possesses strong data entry skills.
  • Possesses strong organizational and time management skills, driving tasks to completion

Personal details

  • Date of Birth :         000
  • Nationality :             Indian
  • Marital Status          Married
  • Languages :             English, Basic Arabic, Hindi
  • Visa status :             Residence Visa
  • Passport no :            0000

Client Relationship Executive Resume Sample

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This resume is a sample for the post of Client Relationship Executive. It is a very important for any company/organization. A client relationship Executive build a link between the client and the company. He ensures that the company is aware of the clients’ needs and the client is satisfied with the comapny’s products. The employer would prefer an employee with good resources and customer relationship. How a good resume should be build for this post? It must be build in a manner that it should impress upon the employer your suitability for the job. Below is given an example of such a resume. Please add verified references/credits/awards from your previous experiences to add to the value of your resume.

Name:  xyz

Cell    :  0000

Email:  xxx

Objective )Client Relationship Executive )

Provide me an environment where I can best utilize my talent and skills for professional as well as organizational success. I can utilize my talent of hard work, dedication and sound application knowledge in a highly charged and stimulating work environment. So far my motivation and dedication is concerned one can rest assure of it.

ACADEMIC CREDENTIALS(Client Relationship Executive )

  • I have completed my post graduate diploma in Commerce & Economics.
  • I have completed my Bachelors of Commerce (BCOM) from Degree College.
  • Highest in Business Management Studies in the year 2008.
  • Diploma of one year from Frankfinn Institute of Switzerland.
  • BTECH Travel Management.
  • Aviation Security and Training.

Experience:

ABC Group LLC                                                                            

Client Relation Executive :

Job Responsibilities:

  • Guide and lead team members to deliver products/services that meet or exceed the customer requirements.
  • Manage and train resources to ensure quality and consistency of service to customers
  • Schedule and conduct status meetings with appropriate development resources and customers.
  • Provide proper refund and compensation to customers on time.
  • Assist sales team in business acquisitions, planning, retention and management.
  • Maintain complete and accurate customer correspondence data
  • .Develop and update client related reports.
  • Managing client relationships to build a reputation for excellent service and generate repeat business.
  • Negotiate and manage agreements through business contract process
  • Create online videos, training guides, FAQs, WebEx training sessions etc. to benefit all customers.
  • Identify and develop problem solving methodologies to resolve customer issues
  • Listening to customer requirements and presenting appropriately to make a sale
  • Maintaining and developing relationships with existing customers in person and via telephone calls and email
  • cold calling to arrange meetings with potential customers to prospect for new business
  • Responding to incoming email and phone enquiries
  • Acting as a contact between a company and its existing and potential markets
  • Negotiating the terms of an agreement and closing sales
  • Gathering market and customer information
  • Representing the company at trade exhibitions, events and demonstrations
  • Negotiating on price, costs, delivery and specifications with buyers and managers
  • Challenging any objections with a view to getting the customer to buy;
  • Advising on forthcoming product developments and discussing special promotions;
  • Creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer

Shaheen Airways at Mumbai International Airport

Senior Client Relation Executive:

Job Responsibilities:

  • Develops the sales and marketing plan and supporting sub-plans in close consultation with the travel agency Country Manager, seeks approval from the travel agency
  • Sales call plan to travel agencies, corporates and SME’s Sales plan by OD market and segment
  • Marketing plan to support the sales objectives
  • Media plan
  • Sponsorship plan
  • Public relations plan
  • Manages the Sales Team and ensures the sales call plan is designed to target the right origin-destination markets and segments within that.
  • At the direction of CM, develop specific sales plan to target FIT and group leisure and labour movements to key destinations within the network.  Ensure that sales calls are made to key decision makers and product design to increase market share
  • KPI’s for passengers, yields, revenue, load factor by cabin, weekly and monthly sales targets by OD market, monthly sales and flown revenue targets
  • Performing all duties associated with the pre-planning of flight such as seat editing/group check-in requirement and special handling request for VIP, CIP, UNM and INAD passenger.
  • Assisting customers with travel documentation prior to check-in and ensuring baggage is accurately released to the aircraft.
  • Attending to passengers with missing baggage and raising AHL`S/DPR Manual/System with appropriate documentation and tracing action.
  • Using initiative to identify service opportunity and showing an adaptable attitude towards being available to work in all areas as required.
  • Maintaining an accurate, complete and current knowledge of all operating system and process in order to deliver faultless information and efficient service, and minimising the impact of problem on passengers.
  • Presenting a positive and professional image of the organization at all times by maintaining high level of service delivery

PIA Airline 

Job responsibilities:

  • International Flight Reservation
  • Creating International Flights and post flights
  • International document check of passengers for all flights.
  • Commenting & editing of cross passenger.
  • Check-in all international flights and finalizing one hour prior departure.
  • Doing arrival departure and boarding.
  • Connecting transit passenger to right destination.
  • Experience in handling D.N.B`s

Personal Skills/ Strengths

  • Comprehensive problem solving abilities.
  • Remarkable ability to work productively on own initiative and as part of a team.
  • Profound ability to work under time pressure.
  • Strong knowledge of principles and processes of giving top class customer service.
  • An active team player with excellent communication.
  • Punctual, co-operation, teamwork skills, enthusiasm, motivator and leadership skills.
  • Exceptional knowledge and ability to deal with the people from various backgrounds.
  • Excellent speaking voice, well-groomed and friendly appearance.
  • Solid ability and willingness to act according to customer needs and requirements to advance a good relationship with customers.

Technical Skills

  • Market Research Information for ITES.
  • Good communication.
  • Knowledge MS-Office Suit.
  • Knowledge in Outlook, Internet Issue, Remote Accessing, Printer Installation.
  • Market analysis for IT companies through CATI/CAWI methodology
  • Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
  • Able to express ideas clearly and convey necessary information.
  • Able to recognize and attend to important details with accuracy and efficiency.
  • Able to provide courteous, timely service when addressing customer questions and concerns.
  • Knowledge and/or expertise in related area of responsibility.
  • Possesses strong data entry skills.
  • Possesses strong organizational and time management skills, driving tasks to completion

 Curricular activities

  • Head of the Corporate Social Responsibility team in college.
  • I have achieved several prizes in the business and cultural fests.
  • I have been in the core team to organised national level business fests like ACME-2010 and 2011.
  • I have attended conferences conducted by NIPM and APHRM.

Personal details

  • Date of Birth :         000
  • Nationality :            Indian
  • Marital Status         SINGLE
  • Languages :             English, Basic Arabic, Hindi
  • Visa status :             Residence Visa
  • Passport no :           0000

Top Ten Popular Sample Resumes

The LRS Team

Latest Resume Sample contains resume that are created and executed by the LRS team. The resumes are furnished for public use and hence are free. The information given in any resume is completely filler/fake/imaginary. The purpose is to give ideas and suggestion about placing information. For any queries, requests or suggestions please Contact Us.

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