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What Are Complaint Response Letter Templates?

As the name suggests a Complaint Response Letter or also known as an Adjustment Letters are letters written in response to some complaint or issue. It helps understand that the complaint is acknowledged and that the company is reacting and responding accordingly. The following post contains Bes Complaint Response Letter Template for your help and guidance.

How To Write Complaint Response Letter or Adjustment Letter Samples?

It is very important that a company should write response letters so that they maintain a good and reliable relationship with their customers. Below you can see our free Complaint Response Letter Samples for you with free Download button.

Download Free Complaint Response Letter Templates:


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Adjustment Letter Templates:

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Or you can copy and paste the text from below:

Complaint Response Letter Examples:

Dear Mr./Mrs./Miss.

Thank you for your letter of (Date). I was sorry to learn of your mother’s passing and appreciate that this must be a difficult time for you and your family. Please accept my sincere condolences.

An investigation of your concerns regarding your mother’s medical care has been undertaken by ———-, Job Title. The outcome has been shared with me.

I understand that Mrs ———- was … (Thorough explanation, going through the details with clarity, honesty and compassion e.g. Please be reassured that …)

I hope that we have been able to fully address all your concerns. If you have any queries arising from the above then please do not hesitate to contact on ———-. I understand that you have declined the initial offer of a meeting but if, having considered the response, you feel it would be helpful to meet with the manager of the service then please do not hesitate to contact ————–. She will be able to arrange a mutually convenient time for you and your family to discuss any outstanding issues you may have.

Sincerely,

Name

Contact No:

Complaint Response Letter Templates