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Telephone Operator Resume Sample

A Telephone operator is the most important worker for any Calling Agency/Company. He demonstrate the temper of the company. The employer would want to hire a person who has a very calm, contained and improvising personality. You are required with quality communication skills, multilingual with a strong leadership property to manage and motivate the staff working under you. See related Customer Care Representative Resume Sample, Customer Attendant Resume Sample. This resume is a sample for the post of Call Center. We have prepared this resume keeping all the essential points in mind. The points are arranged in specific order to draw maximum attention of the employer towards your strength. Make sure to add verified data into your resume. Give a few valid references for it in spite of a lot unknown ones. And finally… best of luck!

Name:

Contact No. 

E-Mail: 

Objective:

Aspiring for career enriching assignment as a Telephone operator / Gate Operator assistant preferably into a Hospitality,Hotel,Bank Industry.

Location Preference: Any Arabic State.

Applied For: Telephone Operator/ Hotel Front Desk Operator/ Call Centre Operator 

 PROFESSIONAL SUMMARY:

  • A goal-driven, service-oriented professional with 4 years of relevant experience in Telephone Operator/ Housekeeping assistance
  • Fair understanding of Telephonic communication , Hotel Front desk dealing, First aid and rapid response to the customer request.
  • Possess excellent interpersonal, communication and organizational skills with ability in team management and customer relationship management.

 EDUCATION:

 August 2009– 2013: University of Cape Coast, Cape Coast, Ghana.

Bachelor of Education in Art

Some courses offered

  • Religious experience of humankind.
  • The quest for meaning in life.
  • Communicative skills.
  • Call centre Training.
  • Information Retrieval.
  • Introduction to anthropology of religion.
  • Roots of Islamic civilization.
  • African traditional religion .
  • Introduction to Arabic.
  • Guidance and counselling.
  • Islamic civilization in west Africa.
  • History of new testament.
  • Gender and development.
  • Educational Psychology.
  • Psychology of human.
  • growth and development.
  • Introduction to HIV and AIDS studies.
  • Images of Africa in African dispense.

 DECEMBER,2012: RLG Institute of technology

Intensive course in Microsoft office,internet and computer fundamentals.

 DECEMBER ,2012:  Coalition of domestic election observers

Constituency supervisor for codeo in 2012 election

 2000- 2003:   Ahmadiyya missionary Training College, saltpond, Ghana.

Diploma in Theology

Courses offered

  • Holy Quran.
  • Communication.
  • Islamic literature.
  • Arabic language.
  • Islamic history.

1996-1998: T.I.Ahmaiyya Secondary School, Potsin, Ghana.

Senior Secondary School Certificate(science)

 PROFESSIONAL/ WORK EXPERIENCE

 2013-2015:Telephone Operator UAE.

2011-2012:Gate Time Keeper/House Security ,Dean of Student ,University of Cape Coast,Ghan.

 2010-2011:Global Communication call Center Personnel,Cape Coast,Ghana.

 2006-2009: Royal Hotel, Nyankumasi Ahenkro, Guest Attendant.

2003-2006:AhmadiyyaMuslim Mission,TwifoPraso,Ghana 

RELEVANT VOLUNTEER EXPERIENCE:

Training in call centre Ghana for 6 month.

 March-August 2013: Rlg Institute Of Technology

Six months training in mobile phone software and hardware and basic electronics

Two months intensive computer software,hardware and networking.

2009-2013: University Of Cape Coast

  • Deputy school Imam and Phone Operator.
  • Regional Islamic education secretary-Ahmadinejad mission
  • Regional financial secretary-central region

March, 2008: Africa Youth Alliance:

Ra-portage and awareness creation about adolescent reproductive health in the various communities

Community survey.

December,2006- 2007

Working as a volunteer in the northern part of the country to impart islamic knowledge to them(tarbiyyat)

PERSONAL SNIPPETS:

Date of Birth:             0000

Language(s) Spoken:  English

Nationality:                Ghana

Passport Number:      0000

Visa Status:                Citizen

Driving License No:   Ghana driving license holder

Marital Status:            Single

REFERENCES:

Based on request.

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