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Risk Operations Analyst Resume Sample

A Risk Operation Analyst primarily works to minimize the chances of loss for a company. His expertise lies in making plans and predicting such strategies that should help an organisation from unseen or long-term disasters, securing their time, budget and efforts being an excruciating waste.

Following resume is a sample for the post of Risk Operation Analyst. He plays a vital role for the sustenance and progress of a company. Below we have given you an avid example. Enlist your initial information following by your education and then describe your key skills and experiences. Highlight that you are able to work in any type of situations and a strong candidate handling tumultuous situations.

Name:           XYZ

Country:       Dubai.

Contact no:   000

Email id:       xxx

Applied For: Risk Analyst/Operation Analyst/ Business Analyst


To be able to impart my skills in molding the company’s image and be able to create goodwill for the company’s goal of having a long term profit.


COLLEGE:     Degree from Saint Louis University


Risk Operations Analyst or Risk Analyst

  • Works with Debit Card Fraud Prevention.
  • Provide support to clients who calls to remove temporary block on acct.
  • Identify fraud through outbound calls and follow up on incoming calls for suspicious caller.
  • Maintain goals by quarter and year to date.
  • Provides early warning to prevent fraud.
  • Transferred to another LOB which is Customer Data Accuracy Program.
  • As a Retail Fraud Operations Analyst, I minimize risk and prevent losses by reviewing and analyzing new and existing Chase Checking/Savings accounts. I take appropriate actions on accounts in order to verify and ensure the accuracy of the customer’s information. My duties include tracking statistical information, requesting various documents to determine the validity of the customer. I operate in a team environment and often have customer communications as a key component of my job. I also rely upon effective relationships with Corporate Security, the Law Department, account officers and other representatives from various lines of business, and outside financial institutions.


  • Knowledge of Internet and Electronic Commerce industries.
  • Independently perform routine account reviews as well as activity review of risky transactions
  • Follow standard procedures and action plans to reduce exposure on fraudulent use of Social Security Numbers and Tax Identification Numbers
  • Learn how to access and use multiple operating systems efficiently. * Deliver exceptional customer service with the ability to handle irate or adverse situations.
  • Documenting the review and investigation process followed for each account reviewed and preparing various documents, reports and system entries as necessary for financial entry, certification, reporting and statistical purposes
  • Ensuring that regulatory, legal, bank and audit requirements are met
  • Demonstrate the ability to identify, analyze, and solve problems by providing viable solutions and executing excellent follow through and communication
  • Must possess a strong understanding of business transactions, knowledge of account flow, and financial documents
  • Work on shifting schedules, US and Philippine Holidays as needed
  • Work in a fast paced environment, multi-task and have the ability to make decisions with minimal supervision.
  • Work successfully under time constraints and have the ability to customer accounts based on the provided information.


  • Top Performer
  • Certificates for achieving complete attendance
  • Top Analyst for the month April 2013

Business Analyst 


  • Taking INBOUND and OUTBOUND calls
  • Worked as a Line Balancing Agent where I worked with two different line of business,two different verification process and fraud identification
  • Provide support clients who calls to remove temporary block on accts
  • Identify fraud through outbound calls and follow up on incoming calls for suspicious caller
  • Maintain goals by quarter and year to date.
  • Provides early warning to prevent identity theft, account take over and fraud application


  • Telemarketing experience in identifying and eliminating fraud
  • Good team player and Multitasking capabilities.
  • Proven initiative and ability to work with minimal supervision.
  • Excellent organizational and motivational skills.
  • Knowledge of Internet and Electronic Commerce industries.


  • Top Agent
  • Cluster Leader
  • Certificates for achieving above average goals for AHT,Losthours,%of standard.


Birth Date:                                                   000

Height:                                                         5’4

Weight:                                                         155 lbs

Civil Status:                                                  Married

Father’s Name:                                           Cesar B. Mendoza

Occupation:                                                  Retired Soldier

Mother’s Name:                                           Priscilla D. Mendoza

Occupation:                                                  House Wife


  • Excellent interpersonal and communication skills
  • Excellent customer service skills
  • Strong organizational skills and attention to details
  • Natural ability to work both alone or as a part of a team
  • Strong analytically and problem solving skills
  • Excellent sales and negotiation skills
  • Strong multi-tasking skill
  • Basic knowledge in Microsoft Word Excel and PowerPoint
  • Knowledgeable in Integrated Mission Critical System (IMCS) and Systems Application Program (SAP)