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Receptionist Resume Sample

This resume is a sample for the post of Receptionist. This post requires consistency and patience, as a receptionist has to perform his/her duty regardless of any excuse. He/She has to confront people with a smiling face, and monitor and handle the flow of people coming for various purposes in the office or the organisation. Style and body language is another feature that can favor you in the job win. Your resume is your first meeting with the employer, pay considerable attention to it. Entail all the necessary information with your previous experiences. Highlight your expertise in eloquent talking as a receptionist has to greet and communicate with the people(from every walk of life) all the time. Your resume must describe that you are able to work under pressure and a multiple task manager. Below we have given you an example of such a resume that should help you to create an impressive resume. Finally adding (verified) references to your resume is definitely going to add to the worth of your resume.

Name : XYZ

Al Rigga, Dubai U.A.E.

Cell No.000000

E-mail :xxxxxx

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CAREER OBJECTIVE

To render the full value of my services for the growth of the company.

EMPLOYMENT HISTORY

SPEEDFIT VEHICLE TESTING CENTER

A member of Al Habtoor Group

5th Street Umm Ramool, Dubai

October 1, 2013 – December 23, 2014

RTA Receptionist

  • Answer the phone promptly.
  • Take the customer details and vehicle details
  • Confirm customer’s appointment.
  • Attend all customers’ inquiry in a friendly and professional manner.
  • Perform administrative job related to Vehicle Testing Center (vehicle registrations, renewals, cancellation & fine verification).
  • Supply of Passing Certification & Invoicing.

GARGASH INSURANCE SERVICES L.L.C.

Pyramid Centre, Umm Hurair Road, Bur Dubai

February 20, 2011 – March 20, 2013

Customer Service Officer

  • Handling billing, cancellations, endorsements, reconciliations, follow up of documents, advising endorsement/correction of placing slip, dispatching, filing and pull out.
  • Ensure superior service at all levels to internal and external customers.
  • Actively resolve issues of customer dissatisfaction/complaints to the utmost satisfaction of customers.
  • Processing the cheques for cancellation refund and excess payments.
  • Actively explore and develop opportunities to cross sell other classes of insurance.
  • Ensure that all calls to self are returned the same day.
  • Create a culture of innovative development within the team and come up with product /service innovation recommendations.
  • Doing the reports and checking unbilled transactions of motor team.
  • Take active role in understanding competitor (both broker and insurer) and report challenges, opportunities to Department Head in timely manner.
  • Accountability for quality of information in Premia
  • Build strong relationship with insurers, marketing staff and develop loyalty of clients.

AL BURAQ INSURANCE BROKERS L.L.C.

Al Owais Bldg., Al Ittihad Road, Deira Dubai

June 09, 2008 – December 30, 2010

Junior Insurance Underwriter cum Secretary

  • Deals and reports directly to the manager.
  • Negotiate and obtain best terms for customers for new business through direct and data base calls.
  • Ensure maximum retention of renewal.
  • Provide clients with alternative quotes available in the event the policy can’t be renewed within the same criteria or if rates quoted are highly unsatisfactory.
  • Files records and documents of insurance transactions and keeps calendar of premiums due and expiration dates of policies.
  • Ensure all premiums are collected and premium collection procedures are followed prior to releasing of certificates.
  • Fills in data on new/renewal policy applications and forward applications to insurance company.
  • Serves as support/backup of clerical, receptionist, secretarial, and general administrative works in answering the phones, receiving the files, providing customer assistance, filling and copying and data entry.
  • Assists co-workers with various duties as assigned.

VMB PHARMA

San Francisco, Agusan Del Sur Philippines

November 03, 2005 – January 31, 2008

Medical Sales Representative

  • Arranges appointments with doctors, pharmacist and hospital medical teams.
  • Builds and maintains positive working relationships with medical staff.
  • Regularly attending company meetings, technical data presentations and briefings.
  • Keeps detailed records of all contact.
  • Monitors competitor activity and competitors’ product.
  • Work with area supervisor to plan how to approach contacts.
  • Creates effective business plan for making sales in a particular area.

THE PHILIPPINE NATIONAL RED CROSS

Agusan Del Sur Chapter Philippines

October 03, 2003 – September 30, 2005

Funded by: Agencia Espanola de Cooperacion International and Spanish Red Cross

Project Under: Community Health and Nursing Services

Community Organizer

  • Facilitate the identification of priority health problems and participatory planning to meet those problems in target communities.
  • Initiates and facilitates community meetings to discuss health concerns and plan for community activities and projects.
  • Facilitates the development of community project proposals such as safe water systems, sanitary toilet construction, barangay health stations and others.
  • Monitors the implementation of community health projects in the communities assigned and institute measures to ensure their timely completion.
  • Prepare and submit reports to the project coordinator on activities undertaken and results of activities and projects in relation to change in knowledge skills, and attitudes including the health status of the community.
  • Establish linkages with the barangay officials, local government units, health authorities, NGO’s and PO’s in the area to promote partnership and collaboration for community health development.
  • Reports to the Chapter Administrator for the administrative matter and the Project Coordinator for technical matters related to project implementation.

EDUCATIONAL BACKGROUND

  • BACHELOR OF SECONDARY EDUCATION

Inclusive Dates of Attendance: June 1999 – March 2003

Father Saturnino Urios University

Mindanao, Philippines

TRAINING/SEMINAR ATTENDED

April 19-20, 2014              Customer Interface Training

Conducted/Sponsored by: Skill Maker Training Services in collaboration with Al Habtoor Motors and SpeedFit Vehicle Parts & Fast Service L.L.C.

April 26-27, 2014              Telephone Etiquettes Training

Conducted/Sponsored by: Skill Maker Training Services in collaboration with Al Habtoor Motors and SpeedFit Vehicle Parts & Fast Service L.L.C.      July 5-9, 2004

Community – Managed Water Supply Systems and Budgeting for Operation and Maintenance

Conducted/Sponsored by: The Philippine National Red Cross – Community Health and Nursing Services in collaboration with Department of the Interior and Local Government (DILG) through The Water Supply and Sanitation Project Management Office/Office of Project Development Services (WSSPMO/OPDS)

ORGANIZATION

Phil. Professional Regulation Commission – Professional Teacher since August 2003.

SKILLS

  • Good communication and interpersonal skills
  • Proficient in Microsoft Office functions
  • Able to work under pressure to meet deadlines
  • Can work with minimum supervision

PERSONAL DATA

Age                        :         30 years old

Date of Birth            :         Jan 20, 1984

Civil Status              :         Single