Telephone Operator Resume Sample

A Telephone operator is the most important worker for any Calling Agency/Company. He demonstrate the temper of the company. The employer would want to hire a person who has a very calm, contained and improvising personality. You are required with quality communication skills, multilingual with a strong leadership property to manage and motivate the staff working under you. See related Customer Care Representative Resume Sample, Customer Attendant Resume Sample. This resume is a sample for the post of Call Center. We have prepared this resume keeping all the essential points in mind. The points are arranged in specific order to draw maximum attention of the employer towards your strength. Make sure to add verified data into your resume. Give a few valid references for it in spite of a lot unknown ones. And finally… best of luck!


Contact No. 



Aspiring for career enriching assignment as a Telephone operator / Gate Operator assistant preferably into a Hospitality,Hotel,Bank Industry.

Location Preference: Any Arabic State.

Applied For: Telephone Operator/ Hotel Front Desk Operator/ Call Centre Operator 


  • A goal-driven, service-oriented professional with 4 years of relevant experience in Telephone Operator/ Housekeeping assistance
  • Fair understanding of Telephonic communication , Hotel Front desk dealing, First aid and rapid response to the customer request.
  • Possess excellent interpersonal, communication and organizational skills with ability in team management and customer relationship management.


 August 2009– 2013: University of Cape Coast, Cape Coast, Ghana.

Bachelor of Education in Art

Some courses offered

  • Religious experience of humankind.
  • The quest for meaning in life.
  • Communicative skills.
  • Call centre Training.
  • Information Retrieval.
  • Introduction to anthropology of religion.
  • Roots of Islamic civilization.
  • African traditional religion .
  • Introduction to Arabic.
  • Guidance and counselling.
  • Islamic civilization in west Africa.
  • History of new testament.
  • Gender and development.
  • Educational Psychology.
  • Psychology of human.
  • growth and development.
  • Introduction to HIV and AIDS studies.
  • Images of Africa in African dispense.

 DECEMBER,2012: RLG Institute of technology

Intensive course in Microsoft office,internet and computer fundamentals.

 DECEMBER ,2012:  Coalition of domestic election observers

Constituency supervisor for codeo in 2012 election

 2000- 2003:   Ahmadiyya missionary Training College, saltpond, Ghana.

Diploma in Theology

Courses offered

  • Holy Quran.
  • Communication.
  • Islamic literature.
  • Arabic language.
  • Islamic history.

1996-1998: T.I.Ahmaiyya Secondary School, Potsin, Ghana.

Senior Secondary School Certificate(science)


 2013-2015:Telephone Operator UAE.

2011-2012:Gate Time Keeper/House Security ,Dean of Student ,University of Cape Coast,Ghan.

 2010-2011:Global Communication call Center Personnel,Cape Coast,Ghana.

 2006-2009: Royal Hotel, Nyankumasi Ahenkro, Guest Attendant.

2003-2006:AhmadiyyaMuslim Mission,TwifoPraso,Ghana 


Training in call centre Ghana for 6 month.

 March-August 2013: Rlg Institute Of Technology

Six months training in mobile phone software and hardware and basic electronics

Two months intensive computer software,hardware and networking.

2009-2013: University Of Cape Coast

  • Deputy school Imam and Phone Operator.
  • Regional Islamic education secretary-Ahmadinejad mission
  • Regional financial secretary-central region

March, 2008: Africa Youth Alliance:

Ra-portage and awareness creation about adolescent reproductive health in the various communities

Community survey.

December,2006- 2007

Working as a volunteer in the northern part of the country to impart islamic knowledge to them(tarbiyyat)


Date of Birth:             0000

Language(s) Spoken:  English

Nationality:                Ghana

Passport Number:      0000

Visa Status:                Citizen

Driving License No:   Ghana driving license holder

Marital Status:            Single


Based on request.


Sales Representative Resume sample

Please check out the end of resume for the free download link of this resume created in MS Word.

Following resume is a sample for the post of a Sales Representative. A Sales Representative has prevailing knowledge and diverse experience in his concerned field. For any company/organization it is necessary to have a Sales Agent in order to obtain new customers. A Professional Sales Officer represents company’s products to its customers and connects both, build their relation in a healthy manner. The sample of resume given below shall allow you to present yourself convincingly before the employer. It has all the necessary arrangement in order to show your capabilities to the recruiter. See more Salesman Resume Sample

Name:                                                                       (Paste Your Pic here)                        

Address :

Email :

Contact No :

Zip Code:

Joining Time:

Position Desired :

Sales Representative /Professional Sales Agent/Sales Promoter/ Sales Coordinator/Office Admin,

/ Data Encoder,/Sales & Marketing/Automobile Sales Agent/Real Estate Sales Agent,

/Software Sales Agent.


To be a part of a well-established company that will provide opportunities for career advancement,

Highly competitive compensation package commensurate to professional qualifications

And gateway to the application of possessed varied skills.



Role:   Sales Representative

  • Promoting all Electronic Products of the Company.
  • Looking All Availability of products in outlet.
  • Giving all Follow up to the area Manager on Daily Basis.
  • Maintaining Record of Sales Analysis & moving of Product and submit it To Head Office.


Role:       Sales Representative /Professional Sales Coordinator

  • Accurately record cash transactions.
  • Ensure appropriate documentation for all transaction.
  • Prepare purchase order for all supermarkets and Branches.
  • Prepare invoices for commission from the developers.
  • Ensure payments are made against terms & conditions by the clients.
  • Prepare monthly / weekly and other periodical financial reports.
  • Ensure appropriate approvals prior in all type of payments like imp rest, advance, utilities, rent, fuel, suppliers & other cheques, etc.
  • Bank reconciliation and reconciliation of debtors and creditors.
  • Monitor and control the routing and handling of all documents flow, to prevent accesses of unauthorized staff, including delivery and collection with acknowledgement filing, maintaining and ensuring safe custody of all financial documents
  • Deal with clients and make sure that the best service is offered to them.


  • B Com (Bachelor of Commerce) University of “Jai Narain Vyas University”, Rajasthan, India
  • Inter from Oxford Public School , Rajasthan, India
  • Metric from Central Academy Secondary School, Rajasthan , India


  • Software Expertise: Edward JD
  • Computer Literate: MS Office (Word, Excel, Access, Power Point Internet Explorer and Outlook) OS: Windows XP, Windows Vista.
  • Ability to deal with aggressive customers and to work under pressure & to meet
  • Flexible to adapt new environment and team player.
  • Aggressive with sales target.






LANGUANGE:         English (Read, Write & Speak), Urdu, Hindi, Basic Arabic.


Available upon request

I hereby certify that all above information are based on my knowledge and experience.


Sales Associate Resume Sample

Following resume is for the post of Sales Associate. A Sales Associate is a licensed professional who foresee the selling and the related circumstances before making large deals. His potential duties includes arranging and managing cash and sales transactions, inquiring after clients complaints and to advertise company’s recent products and deals. A sales Officer determines and makes sure that all the purchases are carried out smoothly and comfortably. See our Sales Resume Samples. The resume is your first interface with the employer. Make sure to highlight your qualities and experience that are in accord to the requisites of the recruiter. Adding verified references/credits/awards from your previous experiences to add to the value of your resume.

Name: xyz

Discipline: Marketing & Sales

Experience: 7 Years

Email: xxxx

Contact No.: 0000

Applied For: Sales Associate Officer/ Sales Operation Officer/ Junior Sales Agent

Career Objectives:

To succeed in an environment of growth and excellence and earn a job which provides me satisfaction and self-development and help me to achieve organizational goal.

Key Result Areas:

  • Sales coordinator
  • HR Management
  • HR Administration
  • General Administration
  • Business Correspondence
  • Import-Export Documentation.


  • Excellent communication skills
  • A confident and determined approach
  • Self-motivation and drive
  • A competitive streak
  • Ability to work under pressure, meet deadlines and make on the spot decisions.
  • Highly self-motivated, ambitious, enthusiastic and dedicated to attain perfection at work.

Professional Qualification:

  • Master of Business Administration specialized in Finance & Marketing under

Anna University, Coimbatore.

  • Bachelor of Commerce specialized in Accounting and Computer Application under

Mangalore University, Coorg.

IT Skills:

  • Accounting Packages : Tally & Oracle, SAP
  • Well versed with MS Office (Word, Power Point, Excel, Access & Outlook )

Work Experience:4 Years’ Gulf Experience

  • Worked as Sales Associate Officer ABC International L.L.C,Dubai, U.A.E.
  • Worked as Sales Associate Operations Manager in ABC Net Communications, Ajman, U.A.E
  • Worked as Junior Sales Associate Officer in ABC, Al Aweer, Dubai, U.A.E

 Roles & Responsibilities:-

  • Visit potential customers for new business
  • Making accurate, rapid cost calculations and providing customers with quotations;
  • Negotiate the terms of an agreement and close sales
  • Gather market and customer information and provide feedback on buying trends
  • Represent your organization at trade exhibitions, events and demonstrations
  • Identify new markets and business opportunities
  • Review your own sales performance
  • Listening to customer requirements and presenting appropriately to make a sale;
  • Maintaining and developing relationships with existing customers in person and via telephone calls and emails;(Sales Officer)
  • Cold calling to arrange meetings with potential customers to prospect for new business;
  • Responding to incoming email and phone enquiries;
  • Acting as a contact between a company and its existing and potential markets;
  • Representing their company at trade exhibitions, events and demonstrations
  • Advising on forthcoming product developments and discussing special promotions;
  • Liaising with suppliers to check the progress of existing orders;
  • Checking the quantities of goods on display and in stock;
  • Gaining a clear understanding of customers’ businesses and requirements;
  • Feeding future buying trends back to employers;
  • Attending team meetings and sharing best practice with colleagues. 

Additional Job Profile:

Preparation of Financial Statements (Profit & Loss Account and Balance Sheet), Bank  Transactions and Reconciliation, Preparing Purchase Order, Payroll Statement, Payment   and Receipt Vouchers, Sales Invoicing , Stock Register and Handling Petty Cash.

Personnel Details:

  Father’s Name          :         xxx

Date of Birth              :          000

Gender                        :           Male

Citizenship                 :           India

Marital Status            :           Married

Languages Speak      :           English, Hindi, Malayalam, Tamil&Kannada.

Passport Details:

Passport No.              :          0000

Place of Issue            :           India

Date of Issue             :          0000

Date of Expiry          :           0000


I hereby declare that the above details are true to the best of my knowledge and belief. Original  certificates and references can be produced upon request. 


Marketing And Sales Travel Officer Resume Sample

Marketing relates to promotion. If you have made a product, you cannot sell it to the according customer without a Marketing And Sales Travel Officer. He foresees the market, the competition going on, relates the product to its users, predicts the sale and criteria. Hence a Market Manager smooths they way between a product and its customers. This resume is a sample for the post of Marketing Manager. A resume presents you before the employer as a candidate for what he wants. A good resume must enlist your strengths in accordance to the employer’s requirement. See more resumes on Marketing for better ideas. Below you shall a clear manifestation of the techniques use to display your qualities. Do add references of authenticate people for a good effect. Best of luck…!

Personal Profile:

Name: xxx

Contact No.0000

Date of birth: 0000

Drivers license no.000


1994 – 2000 Coghlan Primary School

2001 – 2006 Girls College

Academic Qualifications:

6 Ordinary level passes

2AS and A’ Level Passes

3 Pitman certificates  :

Bookkeeping and Accounts                      – Pass

Office Procedures                                       – 1st class Pass

English for business communications    – 1st class pass


  • Windows
  • Microsoft Word
  • Microsoft Excel
  • Internet and Email


Certificate in Travel and Tourism                       – Pass

Certificate in Marketing and promotion – Merit Pass


International Diploma in Travel and Tourism     – Pass


Degree in Marketing Management 1st Year   (Mancosa) (2013)

 Subjects covered

 Business Management 1B

Business Mathematics

Economics 1A

Ender user Computing

Business Communication

Business Management 1B

Economics 1B

Financial Accounting

 Degree Marketing Management 2nd year (Mancosa 2015)

Previous Employment:  Galaxy Travel and Tours

Position Held          :   Travel Marketing Officer

Duration                   :   January 2007 – December 2007

Key Responsibilities:

  • Meeting with clients to market our services
  • Creating Travel itineraries for clients\
  • Making travel arrangements for clients
  • Booking hotel accommodation for clients around Zimbabwe and regionally mainly South Africa.
  • Managing the office
  • Preparing quotations for clients

Previous Employment:  Dynamic Data

Position Held     :   Sales and Marketing Officer

Duration              :   January 2008 – December 2008

Key Responsibility:

  • Marketing of company products
  • Manning the office
  • Handling of all cash sales
  • Preparing invoices and receipts
  • Ensuring that sales targets are met
  • Compiling strategies that are to be used for marketing purposes
  • Compiling sales reports

Previous Employment:  Glory Car Hire Travel and Tours

Position Held                   :   Marketing consultant Travel and Tours

 Duration                           :   April 2009 – February 2010

Key Responsibilities:

  • Marketing of company products
  • Creating a working relationship with all major hotels in Zimbabwe
  • Preparing quotations for clients
  • Preparing invoices for the client
  • Opening and closing rental agreements
  • Participating in Tourism functions and exhibitions
  • Coming up with ideas for the company stand at the exhibitions and preparing the stands
  • Attending key meetings in the tourism industry.

Previous Employment:Native Investments Africa Group

 Position Held: Assistant to the Communications & Public Relations Manager

Duration           : February 2010 – 16 April 2010

Key Responsibilities:

  • Participating in Tourism functions and exhibitions such as Sanganai and trade fair
  • Coming up with ideas for the company stand at the exhibitions and preparing the stands
  • Assisting in arranging public appearances for the chairman.
  • Assisting in following up on work done by an advertising company such as brochures, catalogues and Banners
  • Assisting in public speeches at Universities in Zimbabwe

Previous Employment:  Glory Car Hire Travel and Tours

Position Held :  Marketing Manager

Duration          : April 20 2010 – May2014

Key Responsibilities:

  • Marketing company products
  • Meeting and negotiating with clients
  • Customer care
  • Ensuring the sales targets are met by junior staff
  • Managing the office
  • Reporting on the business
  • Making sure the vehicles are well serviced and drivers are efficient
  • Ensuring premises are kept clean at all times
  • Manning Administration
  • Taking care of any administration repairs and maintenance
  • Preparing Quotations for clients
  • Exhibiting at the trade fair and other tourism expos



Position Held          :  Marketing Executive

Duration                 : November 2014 – current

Key Responsibilities:

  • Marketing company products.
  • Meeting and negotiating with clients.
  • Giving clients quotations for air tickets and holiday packages.
  • Creating tour packages to Zanzibar, Dubai, Maldives, Thailand, Sun City and Mauritius.
  • Customer care.
  • Taking care of all the company branding and advertising materials.
  • Quoting and ticketing clients using the Amadeus system.


I am very enthusiastic and ambitious.

I am willing to learn and very respectful.

I am punctual and easy to talk to.

I am also an efficient communicator.


I enjoy listening to relaxing music.

I enjoy playing Tennis

I am outgoing and love outdoor activities.



                   Can be provided on demand.


Assistant Admin Officer Resume Sample

This resume is a sample for the post of Assistant Admin Officer. This post belongs to higher level management. A assistant administrator manager should possess strong experience and higher educational skills plus prevailing knowledge. He acts like a driver. For this post you have to stay up-to-date always, professionally disciplined and hardworking. You must have the potential of driving your team wholeheartedly; a prompt decision maker.

A good resume Like Auto Service/ Production Consultant resume is one of the initial essential for this post. Mostly in multinational companies an Admin Manager’s post requires a good resume along-with graphical representation. Now how you can constructed a good resume? As a good resume pays very important role for the win of any type of job. We give you below a resume sample Like Economics Lecturer Resume that should help you in building an impressive and convincing resume. Finally adding detailed account of your previous experiences (with references) should add to credibility of your resume.

Name: xyz

Mob # 0000

Email: xxxxx


Seeking a challenging position with healthcare organization where I will be able to utilize my clerical skill, technical skill and customer service experience to maximize the efficiency.


  • 3 Years of experience in performing general office responsibility and procedures has team leader.
  • Knowledge and ethics of practices for office administration and organization.
  • Thorough understanding of the necessary principles of record keeping,copying,faxing,mailing and filling.
  • Demonstrated ability to process received and outgoing mail manually.
  • Profound ability to work effectively either alone or as part of a team.


  • Highly skilled how to talk with suffering patient very friendly and relies their problem well and fast.
  • Having good command on medical terms and standards.
  • Having good relationship with all the medical health insurance office.
  • Well experienced on coverage details to all the insurance policies in Qatar.
  • Highly skilled in receiving and forwarding telephone and electronic inquiries
  • Good writing,analytical and problem solving skills.
  • Understanding of principles and practices of association,planning,records management and general administration.
  • Ability to communicate effectively with co-workers and managers.
  • Demonstrated ability to operate standard office equipment including telephone system, calculator,copier and facsimile machines.
  • Proven record of pursuing oral and written instructions.



Senior Admin Executive-Insurance

Monitoring invoice billing to insurance companies.

  • Responsible for whole insurance and advising doctors, customer care, pharmacist, lab reception regarding coverage of insurance policies and avoid rejections.
  • Maintaining cost of services.
  • Pricing of cost to different insurance companies.
  • Back up wrong entries and advising receptionist to enter properly.
  • Preparing monthly sales report of credit invoice claimed for finance department.
  • Reconsecration of rejected claims.
  • Challenging to reduce rejection by month wise with help of graph and giving session to co works and doctors.
  • Clarifying issues of patients.
  • Monitoring working of insurance department, where approximately 500-650 claims per day.
  • Making deal with insurance companies.
  • Updating insurance coverage to co works and doctors.
  • Tracking of claimed amount and receiving cheque from insurance companies and forwarding to finance department.

Jan 2009- Feb 2010



  • Answering telephone and redirected to appropriate staff member.
  • Coordinated and managed office services, for instant records, budget preparation, personnel and record keeping.
  • Create and amend documents, for example invoice, report, memos, letters, financial statements by means of word processing, spreadsheet, database and other presentation software.
  • Set up and organized gathering and conferences.
  • Opened and arranged incoming mail, including faxes and email.
  • Signed for and deal out UPS/FedEx or in the same way delivered packages.
  • Arranged responses to letters containing schedule inquiries.
  • Filed and recovered clerical documents, records and reports.
  • Harmonized and maintained records for workers, office space, telephones, parking, corporation debit card and office keys.

Kerala College-India

Instructor for theory and lab for chemistry


Graduation (2006-2008)

B.SC (Chemistry)

Sir Syed College

Taliparamba, Kannur, Kerala, India.

Affiliated to Kannur University, Kerala, India.

Percentage of marks 56.7%

Plus two course(2005-2006)

Frist Group with Mathematics, Physics, Chemistry &Biology

Azhikode Higher Secondary School

Kannur, Kerala, India

Affiliated to Board of Public Examination, Kerala, India.

Percentage of marks:68.3%

Secondary School Certificate (S.S.L.C-2005)

Army school,

Kannur, Kerala,India.

Affiliated to Central Board of Secondary Examination,Delhi,India.

Percentage of marks:48.3%


Name                           : XXX

Sex                               : Male

Nationality                 : Indian(Muslim)

Date of Birth             : 21 OCT 1985

Languages Known   : English, Hindi and Malayalam

Visa Status                : Work Visa

Driving license         : Indian and Qatar

Solicit the favor of an interview at your convenient date. All testimonials can be produced on demand.


Restaurant Waitress Resume Sample

This resume is a sample for the post of Restaurant Waitress. You as a customer would definitely want to go on a place where you have a pleasant experience, where you were welcome by some cheery faces and you were presented with your order in a fine manner. A waitress meets the customers as they first enter a restaurant or hotel or a dinning place. An employer’s first and foremost requisite is a prompt, active and good looking waitress. An employer would want to hire a person who keeps a calm and pleasing smile even under unfavorable circumstances. She has to work under pressure, to manage flow of customers, bring and take out dishes to client’s comfort, and make rightful decision on the spur of the moment. Below we have given an adequate sample of resume for this post. Do mention pictures from your previous experiences to stand your resume out among others.


Date of Birth: 0000                                                                  (paste your pic here)

Tel: 0000

Email: xxxx.

Skype :0000

Nationality: CAMEROONIAN

Residence DHABI


Seeking for a challenging position as a waiter.

Summary of Qualifications:

  • Ability to work in fast paced environments.
  • In depth knowledge of customer services.
  • Ability to create and maintain working relationships with other employees.
  • Resourceful team player and attentive at duty.
  • Excellent Communication skills.
  • Always willing to learn and adapt very fast.
  • Self-motivated and ability to excel with minimum supervision.



  • Advertise product and make sales in different market center of the country.


  • 1- Welcome guest on their arrival.
  • 2- Suggest food and beverages (well verse with the menu).
  • 3- Maintain cleanliness for smooth operations.
  • Replenish the linen.
  • Set up tables according to the restaurant policy.
  • Clean and remove dishes from the table after services.
  • Deliver the bill of the guest.

May 2013- August 2014:waiter at always palace. Cameroon/Douala

  • Setup the buffet.( breakfast and dinner).
  • Orientate the guest during service.
  • Serve the guest on demand.
  • Clean the plates of each guest after finish.
  • Prepare coffee on demand.
  • Ensure each g sign his bill before leaving.

November; 2014 I joint milieus restaurant

  • Where I work as a waiter.

I was borrow in madina tzayed in a motel complex to replace a waiter on vacation for one month( dining room)


1-General certificate of education (advanced level)

2-General certificate of education (Ordinary Level)

3-University degree.  (Bachelor degree).

4- German linguistic certificate


  • Customer Service Training
  • Knowledge in WORD and EXCEL.


LANGUAGE Speaking Reading Writing
ENGLISH Excellent Excellent Excellent













  • Traveling and meeting new people.
  • Reading geographical journals.
  • Watching intelligent movies.
  • Playing football and basketball.


Commies II Chef Resume Sample

A Commis Chef is not a completely skilled chef nor a beginner. He works under Chef de Partie (looking for Chef de Partie Resume Sample?). He may help or assist in planning and directing how the food is presented on the plate, keeping the kitchen staff in order, training new chefs etc. He plans the work schedule and makes other chefs cook all the time. Their jobs description may also vary according to the demand/requirement of the organization/company. Your resume must prescribe your sufficient experience in the culinary field along with your quality of managing the staff. Down is the sample of such a resume, customize it with your specifications and add some images/references along.

Name: XYZ


Contact number: 0000


Birthday: 0000

Sex: Female

Civil Status: Married

Nationality: Filipino

Religion: Catholic

Language: English, Filipino & Cebuano


Internet Savvy, Computer Literate, English Proficient, Excellent Call Handling Skills, Strong Customer Service Skills, Dynamic, Highly Motivated, Goal Achiever.


I am seeking a position in your company where I can utilize my Customer Service skills, the duties of a Food and Beverage Attendant and Commis Chef while driving overall success & profitability.

 Summary of Qualifications:

  • A 5 year experience relating to customer service handling
  • Excellent knowledge of modern office practices & procedures
  • Exceptional ability to enter data accurately & efficiently into appropriate data system
  • Immense ability to establish & maintain effective working relationships with those contacted in the course of work
  • Knowledgeable with the duties and responsibilities of a Commis Chef.

 Vocational Attainment:

 Food & Beverage Services

July 2013 – September 2013

Department of Manpower Development & Placement

  1. Ramos St. Cebu City.

 Culinary Arts in Commercial Cooking

September 2008 – December 2008

Department of Manpower Development & Placement

  1. Ramos St. Cebu City.

 Educational Attainment:

College Level


B.S Office Administration

Cebu Institute of Technology

  1. Bacalso Ave. Cebu City.


1999-2003      High School   Cebu Distance Learning Institute  Lahug, Cebu City.


1992-1999 Elementary- 1st yr. High School Colegio De la Immaculada Concepcion Gorordo Ave. Cebu City.

Work Experience:

 Commies II  

Eatopia (Salam Hospitality) Doha, Qatar.

Duties and Responsibilities:

  • Relief chef
  • Assists all the other chefs in the kitchen
  • Assigned to perform any cooking task
  • Serve as an intermediary between chef
  • Prepares ingredients for different dishes
  • Knowledgeable in many areas of the culinary arts.

Commies III (September 2010 – May 2014)

Food to Go Inc.

Tisa, Labangon Cebu City.

Duties and Responsibilities:

  • Cooks and prepares food
  • Takes and delivers customers’ orders
  • Handles food to be served to the customers
  • Handles patrons at counters or buffet tables
  • Stocks refrigerators and salad bars
  • Keeps records of the amount of food used
  • Receives payment for sold food items

  Commis II & Customer Service Representative.

Duties and Responsibilities:

  • Interacts with a company’s customers to provide them with information to address inquiries regarding products and services.
  • Deals with and help resolve any customer complaints.
  • Gathers information via a telephone call

Outbound Agent/Marketing Staff:

Duties and Responsibilities:

  • Updates the company website to recommend ideas for possible initiatives, such as company mottos or themes to be used in advertising.
  • Does research, analyzing fads and shifts in the industry.
  • Promotes the company through email blasts, sent either to a pre-selected mailing list or members of the media.

Food & Beverage Attendant 

Above and Beyond Décor & Café

Lawa-an Talisay, Cebu City

Duties and Responsibilities:

  • Provides efficient, prompt, trouble-free and courteous service by bussing, serving and.
  • Setting tables.
  • Accurately records, pre-checks and picks up all food and beverage orders.
  • Serves guests their food and beverage promptly and courteously.
  • Sets tables as needed prior to guest arrival.
  • Ensures that the working area and station are stocked with “mise-en-place” and kept.
  • Clean and tidy at all times.
  • Ensures the smooth running of the assigned station at all times.
  • Maintains a thorough working knowledge of food and beverage menus, to be able to.
  • Advise guests on selection and promote additional sales accordingly.
  • Promotes additional sales by taking opportunities to up-sell, in manner that is.
  • Professional and courteous.
  • Is familiar with all equipment relating to the Restaurant.
  • Makes clear orders to kitchen production and bar regarding beverages, registers.
  • Confers with the Restaurant Supervisor concerning set-ups and last minute changes.

Character Reference:

Can be furnished on demand.


Butler Resume Sample


The ‘chief manservant’ of the house is called Butler. Usually in great houses where household stuff is divided between several sections, a butler helps to coordinate all the work going on. Resume is the most important document for any recruitment team. It is your first impression and it will be your last impression to the employer. Make sure to spend quality time into making worthwhile resume. Below we have created a general Butler Resume Sample as tips and guide toward making an impressive CV. See more House Workers Resume Sample for better understanding. Add in your latest details of information plus references from influential customers.




VISA STATUS: Employment Visa


LANGUAGES: English, Arabic, French.


Phone: 0000

References : 0000

EMAIL: xxx


To work in a dynamic and challenging environment/organization where I will be able

To develop my professional leadership and communication skills up to higher managerial level and to steer the organization to greater heights in terms of profitability and success, also a good team player and hardworking person.


Nov 2005- Dec 2006: Riad AJMAL Marrakesh perform as Butler.

Jan 2012 –Jan2013:  HOTEL ADAM PARK Perform as Head Butler & Waiter .

Duties and Responsibilities:

  • Insure the highest quality food and beverage presentation and service.
  • Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Maintain positive guest relations at all times.
  • Familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately.
  • Resolve guest complain , ensuring guest satisfaction
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  • Requisition linens/skirting required for business and assign staff to transport such to outlet.
  • Meet with the Chef to review daily specials items; update board throughout shift.
  • Ensure that assigned staff reports to work; document any late or absent employees.
  • Inspect grooming and attire of staff; rectify any deficiencies.
  • Complete all paperwork and closing duties in accordance with departmental standards.
  • Complete and direct scheduled inventories.

Other Skills.

  • Strong in developing relationships with team members accounts.
  • Promotes communication as two way process ,and has a good listing skills
  • Handling all the Guest complaints according to the Hotel standards & policy.
  • Able to work on a number of tasks at the same time.
  • Quick to adapt to changing situations.

Able to be calm and positive under pressure.

  • Calm, Careful, Self-confident, Responsible, Helpful and Positive
  • Considers a range of alternatives and takes calculated risks when making decision


  • Training in Telephone Operator in Hotel hivernage.
  • -Training Hotel Hivernage Such as Wines, , Food, Cocktails
  • Food Safety
  • Fire Safety Training
  • Be the Difference
  • Being Host



             Arabic Mother Tongue, good in English, Fluent French, Spanish advanced level

  • Very Good with Microsoft Office.



IT Front Desk Officer Resume Sample

With the introduction of IT Front Desk Officer it has become very easy for the customers to get on-the-spot help. They are called IT Front Desk Officer or Customer Services Officer. The area of Information Technology is so gigantic that you see a number of complain cases every hour. It becomes impossible for the receptionist to make arrangements for such a huge number of customers with minor or not major technical problem complaints. An IT Customer Services Officer solves half of the problems at the nick of the time providing guidance and assurance. Hence he provide maximum help at the minimal of time. As your resume is your first interface with the recruiter make sure to highlight your qualification and experiences that are in accord of recruiter’s requisites. We have given below a resume sample. In this resume we have provided a detailed account of the applicant and its all experience which is necessary for this post.

related: Customer Relationship Officer Resume Sample

Name: xyz

Contact No. 000

Nationality: 000                                                                                                                                   

E-Mail :xxxxx

Applied For: IT Front desk Officer/IT Officer/ Network Helper/Data Analyzer


A result-oriented Team Player expertise in devising strategies aimed at enhancing overall organizational growth, sustained profitability of operations and improved business performance. Proven skills for planning, analyzing, sizing, and optimizing capacity to satisfy demand in a timely manner. Expertise in handling voice &blended portfolios for US &UK clients. Possess excellent interpersonal, communication & organizational skills with proven abilities in team management, customer relationship management & effective crisis resource management.

 Business Skills:

  • Implementing systems, migrating systems to upgraded versions to achieve maximum efficiency in various operation, spearheading process improvement initiatives.
  • Achieving & driving the targets, SOP & SLA, setting and maintaining CTQ (Critical to Quality) / CTP (Critical to Process) targets and involved in planning for the process.
  • Ensuring continuous interaction with the customer to make sure that area of concern can be worked upon for improved service levels.
  • Setting out quality standards for various operational areas, ensuring a high-quality customer experience while adhering to the SLAs and work processes.
  • Troubleshooting quality of Voice Issues
  • Troubleshooting High Availability Features

Experience :

ABC  Solutions (Pvt) Ltd .                                   

Key Responsibilities:

  • Interacting with customer to understand the requirements.
  • Allowing customers to maintain complete visibility and control of their network through a secure, customer Web portal that provides a real-time and historical view of their network status.
  • As Level 1 Support, I’m responsible for the all incident related cases as well as preliminary investigations of problem tickets. Performed Quality audits for the open and closed incident created by team.
  • Worked with service request and also Ensure continuous communication & co-ordination with client in the event of SEV 2 and SEV 3.
  • Ensure positive client satisfaction and client relationship is maintained for service delivery.
  • Deliver on service commitments and participate in account plan / strategy.
  • Learning reporting to pull the floor stats such as AHT , ATT, CSAT…etc in MS EXCELL and symphony.
  • Worked on incidents/Tickets using Service Now and Manage now ticketing tools.
  • Ensure SLA / SLO attainment as agreed in SOW

Education, Training & Certification:

  • Bachelor of Engineering in Electronics and Communication Engineering with 73% from C. Abdul Hakeem College of Engineering and Technology affiliated to Anna University, Chennai, – Tamil Nadu
  • HSE with 66% from Govt. Muslim Hr. Sec. School,Vellore-632001- Tamil Nadu
  • SSLC with 71% from Govt. Muslim Hr. Sec. School,Vellore-632001- Tamil Nadu

 Domain Knowledge/ Skill Set:

  • Using RCA Methodologies/Function for process improvement
  • Data Analysis using MS Excel.
  • Creating & updating Standard Operating Procedures.
  • Customer Handling Skills trained.

 Technical Skills/ Skill Set:

  • Platforms –  Window-XP, Window 98, win7,win Vista, MAC,
  • Cisco Voip – Cisco Call Manager, Voice Gateways, Unity Connection, TFTP, DHCP, CDP,FTP , Configuring T1, E1, FXS, FXO Ports, ISDN,

Gateways H323 / MGCP, Call signaling SIP / SCCP, SRST , Basic Switching and Routing & Voicemail Unity Connection / CUE

  • Application – MS office 2003, 2007,2010 , MS word & MS Excel, Opera, Salesforce, Servicenow

Chief Operation Officer Resume Sample

A company’s good and consistently good performance is totally a credit of Chief Operation Officer. One of Operation Manager’s huge responsibility is to ensure that the goods/product/service is according to the client’s requirements and is in favor of the company/organization credentials. Following resume is a sample resume for the post of Chief Operation Officer. There are many sub categories of Operation Officer including Assistant Operation Manager, Safety Operation Officer, Banking Back Officer, Risk Operation Manager etc. Begin your resume with your basic info. Further build it with your career objectives, your determination to grow further and previous work experiences. Highlight that you are a versatile and vibrant candidate who have wider knowledge and is not just cooped up in his own shell. Finally add some references/credits from your previous jobs.


To pursue a highly rewarding career, seeking for a job in a challenging and healthy work environment where I can utilize my skills and knowledge efficiently for organizational growth.

Bachelor of Science in Business Administration Major in Marketing Management


Age:                            21 years old

Height:                        5’6”

Birth date:                   August 12, 1995

Weight:                        77 kgs.

Civil Status:                Single

Nationality:                Filipino

Religion:                     Catholic


  • Tertiary Level University of the Assumption

2010 – 2014

  • Secondary Level Scholastica’s Academy

2006 – 2010

  • Elementary                       Scholastica’s Academy

2000 – 2006


Chief Operations Officer:

  • Monitor all administrative functions as per requirement.
  • Supervise effective compilation and collection of information and data to enhance growth.
  • Analyze all opportunities and recommend ways to improve efficiency and reduce costs.
  • Develop plans and supervise various departmental meetings and participate in various growth based campaigns.
  • Administer all indoor performance in department through efficient coaching and monitoring.
  • Provide training to workers and provide upgrade to various technical skills.
  • Ensure compliance with applicable laws and company policies.


Operational Secretary (College Operation Officer)

  • Keep and maintain records of curricula, research, extension and other academic matters; monitor their implementation and advice the Dean.
  • Serve as the secretary of the college faculty; issue notices of college faculty meetings and keep the minutes and record.
  • Keeping clerical and computerized records of pupils and staff.
  • Ordering equipment and stationery.
  • Typing letters, reports and other documents.
  • Answering the phone and passing on messages.
  • Help execute decision of committees of the College and of the University authorities affecting students.
  • Perform other functions pertaining to the Office of the College Secretary, or assigned by the Dean.


On-the-Job Trainee

  • Greet customers and make myself available to answer questions.
  • Explain the features of various models and apprise car shoppers of financing options and warranties.
  • Sell brand new and used cars.
  • Gather market and client information and following up with visits to develop new business.
  • Carry out other tasks when assigned by the Company
  • Demonstrating vehicles to customers, including taking them for drives.
  • Reporting to the vehicle Sales Manager on activities, reviews and analyses.
  • Meeting customers face to face and holding sales discussions with them.
  • Following-up in-bound telephone inquiries, walk in prospects and email inquiries.
  • Arranging appointments via Internet Leads.
  • Cold calling up qualified sales prospects.
  • Liaising with the showroom body shop to ensure that vehicle repairs are carried out quickly.
  • Proficient in MS Office Applications (Word, Excel, and PowerPoint)
  • Keen and enthusiastic
  • Ability to work under pressure
  • Exceptional communication, interpersonal, presentation, problem solving, and organizational skills.
  • Detail oriented, flexible and adaptable
  • Can work independently or as part of a team

 I hereby certify that the above information are true and correct to the best of my knowledge and belief.

Note: Other credentials are available upon request.