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Customer Service Officer Resume Sample

A company interacts, introduces and communicates through his Customer Service. It’s a social job in its nature. For this job the employer or the recruiter would want an applicant efficient in dealing with people and their psychology. This resume is a sample for the post of Customer Service.  A Customer Service Manager administrates, authorizes and makes sure that all the tasks are carried out smoothly. Creating a convincing resume is the most important step in getting a job. Try to build it highlighting your skills and capabilities; stress over the qualification that is more suitable for the job. Elaborate your past experiences of Customer Service and your ability to convince and improvise. Start with your basic information and education, elaborate your expertise and then in the end briefly explain your experiences and skills. Finally adding references(verified) to your resume is going to increase its value.

Name :   XYZ

Father’s Name :   ABC

E-mail ID :   xxxxxxx@xxx.com

Contact No :0000000000

Key Skills:(Customer Service)

  • Anticipating requirements; placing and expediting orders for supplies; verifying receipt of supplies
  • HACCP – Updation of HACCP hygine and safety records
  • Cash Supervision


As a “Customer Service “

  • Handle the day to day underwriting by adhering to the prescribed guidelines and procedures.
  • Handle the day to day claims by adhering to the prescribed guidelines and procedures.(Customer Service)
  • Prepare and maintain Cliams & Underwriting records and keep then ready for retrival as and when required.
  • In-depth working knowledge of SWIFT, LIFE ASIA ( Core system for Life Insurance Company ).
  • Handle Scaning & Image Upload of New Proposal forms through DouceCapture in Filenet0
  • Handled Branch Customer Service.
  • Log & update Interactions in Talisma ( CRM – Customer Service Module ).
  • Employee Joining, Releaving and Transfer formatlities in cordination with HR.
  • Petty Cash Handling.
  • Branch Administration.(Customer Service)
  • Reliance Life Insurance Company Limited as Customer Service.

(Customer Service)

  • ICICI Prudential Life Insurance Company Limited, Gujarat.


Degree Passing Year Institute University/Board
Bachelor of Commerce April-2007 Shah N H Commerce College. Valsad. Veer Narmad South Gujarat University.
H.S.C April – 2004 G.V.D Sarvajanik High School.Valsad. G.S.E.B
S.S.C April – 2002 G.V.D Sarvajanik High School.Valsad. G.S.E.B


  • Quick Learner and Hard Worker.
  • Maintaining excellent Public Relations.
  • Showing keen interest in all the activities in I do and time management.
  • Effective communication.
  • Ability to adjust in any circumstances.
  • Ability to deal with people diplomatically, willingness to learn, team facilitator.

 Computer Skills:

  • Microsoft Office Suite
  • Life Asia
  • Swift
  • Docucapture
  • Lotus Notes, Outlook


Name :                           xxxxx

Father’s Name :            xxxxx

Date of Birth :               00000

Gender  :                        Male

Language Known :       English, Hindi, Gujarati, Bengali, Urdu.

Nationality :                  Indian

Marritial Status :           Married

 Visa Status

  • Transferable Employment visa valid till 23/03/2016.


I hereby declare that the information given above is true and correct.