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Head of Customer Services Resume Sample

This resume is for the post of Head of Customer Services. The Basic functionality of Head of Customer Services is to ensure absolute satisfaction of the customer before, during and after the purchase or a service. As a Head of Customer Services or a deputy you are required to make sure that your customer is satisfied and your co workers are as much dedicated and passionate as the job demands. A Head of Customer Services resume is the initial step of presenting yourself before the employer. It must be concise and predictable. Do add some previous experiences showing your efficiency in dealing with public and your efficacy in convincing them(Head of Customer Services). Furthermore we have devised a sample (Head of Customer Services) for you to help you put your strength forward and make your resume prominent.

Tips For Editing Head of Customer Services Resume Sample:

All you need is to Ctrl C (copy) the entire text of the resume sample and Ctrl V(paste) it on to your Word document. Having trouble with formatting the text when you Ctrl V (paste)? Click here to resolve!

  1. Add in your personal information as per our guidelines just like fill-in-blanks.
  2. Adhere the most recent, fresh picture of yours.
  3. Enlist your address and available contact information.
  4. Enlist you references and their contact numbers.
  5. Make sure to have the print out on the best quality of paper.
  6. Are you looking for…? Customer Relationship Officer Resume Sample,

Head of Customer Services Resume Sample


Name: XYZ

Head customer services (patient)

Services Department, Administration

Applied For:Head of Customer Services/Customer Services Representative

  Profile

(Head of Customer Services/Customer Services Representative )

Procurement, Reception

Qualified and result oriented professional with Experience in administration,

customer (patient) Services department, procurement, Reception (Customer Services) with good communication,

, interpersonal, presentation and coordination Skills.

 Personality

A dedicated team player .who can bring to your Business additional profession, passion,

Productive ideas, enthusiasm and out of The box thinking packed with practical work Experience .Also a trustworthy, colleague Capable of dealing with constant challenges And leading change.

Qualification

Master in Business Administration (MBA)

Gomal University D I Khan Pakistan

Bachelor of Arts (Graduation)

Punjab University Lahore Pakistan

Intermediate in computer Sciences (HSSC)

FBISE Islamabad Pakistan

Metric in Sciences (SSC)

FBISE Islamabad Pakistan

  E x p e r i e n c e

Head of Customer Services/Customer Services Representative        

Ali Medical Centre Islamabad Pakistan

Responsibilities:

  • Helping to build good customer relations
  • Supervise more than 200 employees including Receptionist, technical ,drivers ,cafe staff
  • Recruiting staff and doing appraisals
  • Arranging staff meetings
  • Training and development
  • Handling complaints and queries (from customer and staff)
  • Helping to develop a customer services policy for an entire organization (OPD,IPD)
  • Communicating courteously with customers by telephone, email, letter and face to face
  • Collection of feedback of every customer (patient)
  • Analysis statically of feedback forms and follows up
  • Daily, weekly, monthly and annually report to CEO and Chairman
  • Maintain Daily visit sheet room to room and entire organization and report to CEO and Chairman
  • Being involve in staff hiring and appraisals
  • Meeting with CEO, Chairman and other mangers to discuss possible improvements to customer services
  • Developing customer services procedures, policies and standards for organization and department
  • Supervise directly and or through subordinate ,clerical and lower level technical employees
  • Supervise the drivers and transportation and maintain the transport
  • Arrangement of internal and external meetings with new contractors to make the organization cost effective
  • Maintain daily attendance manually and electronically of subordinates

Additionally performed job as procurement (purchasing) officer

  • Purchasing all goods and services for organization
  • Contracts with new vendors and arranging meetings
  • Preparation Purchase Request (PRF) Form and approval from higher authorities like CEO and Chairman
  • Preparation of purchase Order and Good Receiving Note (GRN)
  • Comparison of Quality and rates of Vendors
  • Maintain complete update purchasing records and pricing in the system
  • Schedule market visit and conduct competitor survey
  • Handling and monitoring of claims to vendors for defective ,shortage, missing parts
  • Plan and manage inventory levels of materials of products
  • Collection of Quotations and comparison, discussion with CEO and Chairman and finalize.

Excel Labs

Customer Services Representative

Responsibilities:

  • Provide general and administrative support
  • Receive and sort mail and deliveries
  • Prepare correspondence and documents
  • Maintain petty cash
  • Control Inventory and relevant to reception area
  • Answer telephone ,screen and direct calls
  • Provide information to callers
  • Greet persons
  • Tidy and maintain the reception area
  • Maintain proper data of patients (customers)
  • Monitor and maintain office equipments
  • Timely Reports provided to customers
  • Maintain daily visit sheet of customers
      IT  Skills
  • One year Diploma in computer software’s Including Office Automation & outlook.
  • Short computer course
  • Typing speed 30 wpm
Languages
  • English    .  Urdu
Personal Information

Name:                                           xyz

Father Name:                              xyz

Passport No:                                0000

Date of Birth:                              17-07-1986

Current Residency                      pak

Visa Status                                 Visit Visa

Nationality                                 Pakistani

Religion:                                       Islam

Marital Status:                             Single

Phone:                                          0000

E-mile:                                           xxxx

Postal address:                            abc

 Reference

Furnished promptly upon request with supporting documents

Salesman Resume Sample

This resume is a sample for the post of Salesman Resume Sample. A Salesman  works to maintain and ensure the quality of the products of the company. He has to make sure to maintain right balance in the quantity and quality of the company. It is on his reputation that the company may add or eternally lose the trust of customers. For this job the employer would want an honest, hardworking and strict person. A Salesman is expected to have a discreet knowledge of the product and experience with which he could guide and check his workers.

As you are creating Salesman Resume, Your self discipline and goals are the first parameters an employer might be interested in. It must insist upon that on no account your are going to compromise over the rules of the company. Below you can see the arrangement of our Salesman Resume Sample with our tips for editing the resume sample (as many users are using this sample everyday so make sure to add in your specifications to differ it a little!). We hope it helps you better explain yourself better before the employer. And finally adding references or previous records to your resume adds to the credibility of your resume.

Tips For Editing Salesman Resume Sample:

All you need is to Ctrl C (copy) the entire text of the resume sample and Ctrl V(paste) it on to your Word document. Having trouble with formatting the text when you Ctrl V (paste)? Click here to resolve!

  1. Add in your personal information as per our guidelines just like fill-in-blanks.
  2. Adhere the most recent, fresh picture of yours.
  3. Enlist your address and available contact information.
  4. Enlist you references and their contact numbers.
  5. Make sure to have the print out on the best quality of paper.
  6. Are you looking for…? Executive Sales Officer Resume Sample, Sales Distribution Resume Sample, Sales Representative Resume Sample.

Salesman Resume Sample


Name: XYZ
Date Of Birth:
Address:
Phone: 000000,  E-mail: xxxxx,    Skype Id: , etc…
Region/Country

Objectives:

To be able to have a position in an establishment where I can enhance my leadership skills, work passionately with people who live up to the vision and mission of the company.

Primary Goal(Salesman Resume)

·        Provide comprehensive and quality customer care at all times

·        Provide appropriate and accurate respond

·        Meet quality, productivity and schedule adherence performance standards

·        Apply technical knowledge and appropriate procedures

·        Meet performance goal and targets

Highlights

·        Leadership Skills

·        Excellent Customer Service Skills

·        P.C & Microsoft Office/Excel Literate

·        Strategic Planning & Evaluating Skills

·        Punctual & Trustworthy

·        Self – motivated

·        Microsoft Office

·        Typing speed 30 to 40 words per minute

Administration

For 3 years being an administrative officer is very tough and exciting job. In this working scenario I learned how to manage marketing information, decision support system and office automation.

1.      To plan, organize, and administer the activities of his/her department, office, or division efficiently.

2.      To keep informed of new developments relating to his/her function and to maintain a creative and experimental attitude toward change, in order to continuously improve the operation of his/her area of responsibility.

3.      To recommend the organizational structure and staffing that complement his/her area of responsibility.

4.      To establish and maintain an organizational climate that encourages the development, retention, and a high level of morale among personnel.

5.      Keep his/her immediate supervisor informed of activities of the unit, particularly of major or unusual developments, and seeking his/her advice and counsel.

6.      To recommend the budget for his/her department, office, or division and, within limitations established by the board or President, to administer his/her budget.

7.      To serve on committees and councils as directed by board policies and procedures or by his/her immediate supervisor or the President.

8.      To represent and attend professional meetings as authorized by his/her immediate supervisor.

9.      To provide information and reports to the board at the request of the President.

10.   To perform any other duties assigned or delegated by his/her immediate supervisor.

Sales Supervisor / Sales Agent

3 years of experience providing customer support in busy call center environments for technical inbound for electronic device. It is a commitment to the customer to build good relationship, resolve problems and gain customer trust. I learned here how to be calm and good listener.

1.      Receives, processes and verifies the accuracy of orders from customers utilizing the organization’s internal CRM/mainframe systems and customer purchase orders.

2.      Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate Personnel/departments.

3.      Ensures and provides quality service to both internal and external customers.

4.      Receives inquiries from and/or contacts the organization’s branch/regional offices to resolve a variety of order-related issues.

5.      Accesses the company’s internal systems to obtain and extract order information and provide customer service management with the data for inclusion in various scheduled and special reports

6.      Performs assigned system maintenance to various electronic order files.

7.      Participates and provides expertise as a member of the customer service’s departmental team.

8.      The team’s objectives are develop and recommend changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the customer service department as a whole.

Salesman

During my UAE endeavor, I started here as sales working person. Even it’s not my line I still stand my own principles on how to handle customer care and having a good relationship from the big boss to the staff. Only one basic information I learned in this aspect, equality and respect is essential.

  •  Prepare sales action plans and strategies
  •  Develop and maintain a customer database
  •  Develop and maintain sales and promotional materials
  •  Make sales calls to new and existing clients
  •  Develop and make presentations of company products and services to current and potential clients
  •  Negotiate with clients
  •  Maintain sales activity records and prepare sales reports
  •  Respond to sales inquiries and concerns by phone, electronically or in person
  •  Ensure customer service satisfaction and good client relationships
  •  Maintain an awareness of all promotions and advertisements.
  •  Assist in processing and replenishing merchandise and monitoring floor stock.

Employment History

(LOCAL EXPERIENCE COMPANY)

  •   COCA COLA COMPANY
  •   PROCTER & GAMBLE

CONVERGYS CALL CENTER

  •   MANGO

PRESTIGE WATCH AND JEWELLRY

  •   CDR – KING

(UAE EXPERIENCE COMPANY)

  •   DULSCO LLC
  •   MASHREQ BANK

References:

Can be furnished easily if demanded!

Sales Manager Resume Sample

This resume is a sample for the post of Sales Manager. The Manager of Sales pays vital role to the sales of company. He is well-aware about the demand of people or customers. According to the requirement of peoples or customer he reports his manufacturing department to manufacture products in that aspect or according to customer demand. A company with lack of knowledge of the requirement of customer is hardly able to grow in today’s world. A good Sales Manager is well known about all of these thing and time to time reports to his director and department. With this he helps to maintain the quality of product and gives your product a good sale. Every employer or company wants to hire a highly skilled sales staff that can promote its product at sales level. In modern age the competition between companies is increasing every day. Every company wants to increase its sales through its competent sales staff.

The resume sample for the sales executive officer given below is embellished with prompt guidelines about how you can construct an impressive resume.


Sales Manager Resume Sample


Name:   XYZ

Address:  Muroor Road, Abu Dhabi, UAE

Contact No:   0000

E-mail:  xxxx

Applied For: Sales Manager/ Manager of Sales/Sales Executive

OBJECTIVE

To obtain employment in a company where I can develop and share my abilities in the field of my interest. My ultimate objective is to assume a position that will give me professional advancement and development.

SUMMARY

  • Highly organized and independent, able to effectively coordinate tasks to accomplish projects with timeliness and creativity.
  • An organized, detail-oriented, and reliable self-starter, able to strategist and prioritize effectively to accomplish multiple tasks and stay calm under-pressure
  • Proficient in all of the standard office desktop software. Skill sets covering administrative support, client relations,
  • Leadership, skilled in enlisting the support of all team members in aligning with project and organizational goals.
  • Excellent inter-personal, phone and digital communication skills.(Manager of Sales)
  • I’m fond of reading, net surfing, nature trip, hiking, playing table tennis and chess(Manager of Sales)

EMPLOYMENT HISTORY

Metro Cash & Carry Centre

Lahore, Pakistan

SALES MANAGER

Job Description:

  • Manage staffs responsible for selling products (perfume and other supplements) by establishing contact and developing relationships with prospects, recommending solutions
  • Hire, train, and educate staff on proper selling procedures
  • Ensure staffs are effectively trainedbefore sending to the branch
  • Maintains relationships with clients by providing support, information, and guidance
  • Maintains professional and technical knowledge by attending educational workshops, establishing personal networks
  • Manage team and set target for the company’s sales and goals

Chanab Mill Fair Price Shop  Faisalabad, Pakistan   2008 to 2010

SALES EXECUTIVE.(Manager of Sales)

JobDescription:

  • Establishes, develops and maintains business relationships with current customers and prospective

Clients in the assigned territory to generate new business for the organizations Services.

  • Dealing all customers.
  • Provided guidelines and impress customer.
  • Make telephone calls and in-person visits and presentation to existing and prospective clients
  • Develops clear and effective written proposals for current clients
  • Analyzes the market’s potential and determines the value of existing and prospective clients value to the organization
  • Identifies advantages and compares organization’s services
  • Reports directly to the Territory Business Development Manager

MOBLINK HEAD OFFICE PAKISTAN.

Islamabad, Pakistan    2007-2008

CUSTOMER SERVICE EXECUTIVE

(Manager of Sales)

Job Description:

  • Entertains clients who wants to inquire about our products
  • Answers phone calls and connect them to concerned
  • Encodes to the system the new subscribers availed postpaid or prepaid plans
  • Prepares inventory at the beginning and endorsed it to the cashier assigned for the day
  • Prepares Collection summary report at the end of the day
  • Attends seminars and training for knowledge enhancement about products
  • Receives postpaid application and escalate it to Approval Officer of the day for approval

Tarlac City Traffic Management & Tarlac Provincial Jail  2005 – 2006 (6months)

ON-THE-JOB TRAINING

CLASS TEAM LEADER

Job Description:

  • Assists policeman and the traffic enforcer for the traffic management
  • Assists jail guards and wardenin supervising the inmates
  • Provides weekly report to the department head and to the warden of the jail.

TRAINING AND SEMINARS

  • Computer Literacy Program (Facilitator)
  • Disaster Preparedness Seminar (Facilitator)
  • Health and Wellness Seminar (Facilitator)
  • Leadership Enhancement Training Seminar (Facilitator)

 EDUCATION

  • Graduate Study –           2009  Agricultural  University Faisalabad Pakistan.

MASTER OF SCIENCE IN CRIMINOLOGY.

AWARDS

  • Best sales manager                  2014
  • Best employee of the year      2011
  • Best in Civic Action –               2006
  • Academic Honor Roll –           2004

Professional Regulation Commission No: 00000

Passed the Licensure Examination for CRIMINOLOGIST

April 7, 8 & 9, 2010 at Baguio City, Philippines

PERSONAL INFORMATION

Birthday                      :           0000

Marital Status             :           Married

Height                          :           6 ft

Weight                         :           0000

Religion                       :           Muslim

Visa Status                 :           Tourist Visa

CHARACTER REFERENCES

Available upon request.

I hereby certify that the foregoing information is true and correct to the best of my knowledge and belief

XYZ

Senior Sales Officer Resume Sample

This resume is a sample for the post of Senior Sales Officer. The success and failure or profit and loss or increasing and decreasing of business depends 50% to its sales staff (after the project quality and channels of advertisement). Every employer or company wants to hire a highly skilled sales staff that can promote its product at sales level. In modern age the competition between companies is increasing every day. Every company wants to increase its sales through its competent sales staff. A good Sales Officer introduces a product to the customers and provides a detailed account to the customer about the utility and validity of his product over other companies’ products. Hence he wins the customer trust and satisfaction for the employer’s company.(Senior Sales Officer)

The resume sample for the sales executive officer given below is embellished with prompt guidelines about how you can construct an impressive resume. Finally adding references of your previous experiences and credits is surely going to add to the worth of your resume.


Senior Sales Officer Resume Sample


Name: xyz

Contact No: 1234

Email ID: XXXXX

OBJECTIVE:(Senior Sales Officer)

To obtain employment in a company where I can develop and share my abilities in the field of my interest. My ultimate objective is to assume a position that will give me professional advancement and development.

SUMMARY:(Senior Sales Officer)

  • Highly organized and independent, able to effectively coordinate tasks to accomplish projects with timeliness and creativity.
  • An organized, detail-oriented, and reliable self-starter, able to strategist and prioritize effectively to accomplish multiple tasks and stay calm under-pressure
  • Proficient in all of the standard office desktop software. Skill sets covering administrative support, client relations,
  • Leadership, skilled in enlisting the support of all team members in aligning with project and organizational goals.(Senior Sales Officer)
  • Excellent inter-personal, phone and digital communication skills.
  • I’m fond of reading, net surfing, nature trip, hiking, playing table tennis and chess

EMPLOYMENT HISTORY

ZOOM UNLIMITED

Manila, Philippines           2012 – 2014

SENIOR SALES EXECUTIVE

Job Description:

  • Manage staffs responsible for selling products (perfume and other supplements) by establishing contact and developing relationships with prospects, recommending solutions
  • Hire, train, and educate staff on proper selling procedures
  • Ensure staffs are effectively trainedbefore sending to the branch
  • Maintains relationships with clients by providing support, information, and guidance
  • Maintains professional and technical knowledge by attending educational workshops, establishing personal networks(Senior Sales Officer)
  • Manage team and set target for the company’s sales and goals

KADRE Security Training Institute  Manila, Philippines   2009 to 2011

SENIOR SALES OFFICER

JobDescription:

  • Establishes, develops and maintains business relationships with current customers and prospective

Clients in the assigned territory to generate new business for the organizations Services.

  • Make telephone calls and in-person visits and presentation to existing and prospective clients.
  • Develops clear and effective written proposals for current clients.
  • Analyzes the market’s potential and determines the value of existing and prospective clients value to the organization.
  • Identifies advantages and compares organization’s services.
  • Reports directly to the Territory Business Development Manager.
  • Senior Sales Officer.

DIGITEL MOBILE PHILS. Inc.

Tarlac, Philippines      2007-2009

CUSTOMER SERVICE EXECUTIVE

JobDescription:

  • Entertains clients who wants to inquire about our products.
  • Answers phone calls and connect them to concerned.
  • Encodes to the system the new subscribers availed postpaid or prepaid plans.
  • Prepares inventory at the beginning and endorsed it to the cashier assigned for the day.
  • Prepares Collection summary report at the end of the day.
  • Attends seminars and training for knowledge enhancement about products.
  • Receives postpaid application and escalate it to Approval Officer of the day for approval.

Tarlac City Traffic Management & Tarlac Provincial Jail  2005 – 2006 (6months)

ON-THE-JOB TRAINING

CLASS TEAM LEADER

Job Description:

  • Assists policeman and the traffic enforcer for the traffic management.
  • Assists jail guards and wardenin supervising the inmates.
  • Provides weekly report to the department head and to the warden of the jail.

TRAINING AND SEMINARS

  • Computer Literacy Program (Facilitator)
  • Disaster Preparedness Seminar (Facilitator)
  • Health and Wellness Seminar (Facilitator)
  • Leadership Enhancement Training Seminar (Facilitator)

 EDUCATION

  • Graduate Study –           2009  St. Linus University (SLU) St.

MASTER OF SCIENCE IN CRIMINOLOGY

Graduate                           Tertiary                              2006

INTERWORLD College of Scienceand Technology Foundation (ICSTF) Tarlac City

BS CRIMINOLOGY

AWARDS

  • Best in Civic Action –               2004
  • Academic Honor Roll –           2002
  • Cadet of the Year –                  2001
  • Boy Scout of the Year –          1999

LICENSES

Professional Regulation Commission No: 00000

Passed the Licensure Examination for CRIMINOLOGIST

April 7, 8 & 9, 2010 at Baguio City, Philippines

PERSONAL INFORMATION

Birthday                      :           000

Marital Status             :           Married

Height                          :           00

Weight                         :           0000

Religion                       :           Christian

Visa Status                 :           Tourist Visa

CHARACTER REFERENCES

Available upon request.

 

Sales Executive Officer Resume Sample

This resume is a sample for the post of Sales Executive Officer. The success and failure or profit and loss or increasing and decreasing of volume of a business depends 50% to its sales staff (after the project quality and channels of advertisement). Every employer or company wants to hire a highly skilled sales staff that can promote its product at sales level. In modern age the competition between companies is increasing every day. Every company wants to increase its sales through its competent sales staff. A good Sales Officer introduces a product to the customers and provides a detailed account to the customer about the utility and validity of his product over other companies’ products. Hence he wins the customer trust and satisfaction for the employer’s company.


Sales Executive Officer Resume Sample


 

Name:   XYZ

Address:PAK

Contact No: 000

E-mail: xxxxx

 

SUMMARY

  • An organized, detail-oriented, and reliable self-starter, able to strategist and prioritize effectively to accomplish multiple tasks and stay calm under-pressure
  • Proficient in all of the standard office desktop software. Skill sets covering administrative support, client relations,
  • Leadership, skilled in enlisting the support of all team members in aligning with project and organizational goals.
  • Excellent inter-personal, phone and digital communication skills.
  • I’m fond of reading, net surfing, nature trip, hiking, playing table tennis and chess

 

 SALES EXECUTIVE

Job Description:

  • Manage staffs responsible for selling products (perfume and other supplements) by establishing contact and developing relationships with prospects, recommending solutions
  • Hire, train, and educate staff on proper selling procedures
  • Ensure staffs are effectively trainedbefore sending to the branch
  • Maintains relationships with clients by providing support, information, and guidance
  • Maintains professional and technical knowledge by attending educational workshops, establishing personal networks
  • Manage team and set target for the company’s sales and goals

SALES EXECUTIVE /TRAINER

JobDescription:

  • Establishes, develops and maintains business relationships with current customers and prospective

Clients in the assigned territory to generate new business for the organizations Services.

  • Make telephone calls and in-person visits and presentation to existing and prospective clients
  • Develops clear and effective written proposals for current clients
  • Analyzes the market’s potential and determines the value of existing and prospective clients value to the organization
  • Identifies advantages and compares organization’s services
  • Reports directly to the Territory Business Development Manager

ON-THE-JOB TRAINING

CLASS TEAM LEADER

Job Description:

  • Assists policeman and the traffic enforcer for the traffic management
  • Assists jail guards and wardenin supervising the inmates
  • Provides weekly report to the department head and to the warden of the jail.

TRAINING AND SEMINARS

  • Computer Literacy Program (Facilitator)
  • Disaster Preparedness Seminar (Facilitator)

 EDUCATION

  • Graduate Study

MASTER OF SCIENCE IN CRIMINOLOGY

Graduate   Tertiary                              

 BS CRIMINOLOGY

PERSONAL INFORMATION

Birthday                      :           March 10, 1987

Marital Status             :           Married

Height                          :           5’10”

Weight                         :           0000

Religion                       :           Christian

Visa Status                 :           Tourist Visa

 REFERENCES:

Available upon request.

Sales Distribution Officer Resume Sample

This resume is a sample for the post of Sales Distribution Officer. A Sales Distribution Officer is prime responsible to supply the product to his customer easily and on time. He (Sales Distribution Officer) should have the ability to manage all his clients or branches personally and perfectly. In today’s world where there is a tedious competition between two companies, a Sale Distributor performs a particular job to enhance the product sale but also adds to the value of a company’s name. A new product launch and its distribution to the right place requires an active, prompt, timely allocation of product. A Sales Distribution Officer resume is no doubt the basic platform for you to describe your capabilities to your employer or the company. A sample Sales Distribution Officer resume is given below for your guidance. It should help you in understanding all the key points that you need to highlight in a resume. Also adding references your resume adds the worth of your resume.


Sales Distribution Officer Resume Sample


Name : XYZ

Mob  : 000

EMAIL ID :xxxx

 CAREER OBJECTIVES: (Sales Distribution Officer)

To be a part of organization where the management structure recognizes and rewards loyalty, honesty, hard work ambition of an employee by providing growth opportunities and necessary infrastructure that could contribution the success of the company.

KEY EXPERIENCE

  • Three years of work experience in accounts.
  • Possess comprehensive knowledge in all aspects of accounting which includes accounts payable, accounts receivable, and financial reporting.
  • Highly skilled in accounting software and programs.
  • Expertise in cost analysis and financial analysis.
  • Demonstrate a high level of competency and ability to improve productivity of company.
  • Adept in the use of Microsoft Word and Microsoft Excel

 PERSONAL ATTRIBUTES

  • Having good Communication and Correspondence skills
  • Dedicated, hardworking and result oriented
  • Ability to deal with people diplomatically and willingness to learn
  • Ready to take new challenges
  • Possessing Good leadership qualities
  • Proactive and good team player, with excellent inter-persona skills.
  • Determination to achieve the desired results.
  • Spontaneous and good communication
  • Ability to grasp and willingness to learn new concepts
  • Ability to organize and work in a team.

TECHNICAL CREDENTIALS

  • Operating System: MS Windows, Windows XP, Windows 2000MS
  • Packages: MS-Office (Word, Excel, PowerPoint), Tally,ERP-9.0

Academic credentials

Course                     University/                                 Year of       PERCENTAGE OF

                                      Board of exam                          PASSING            MARKS                                                                

S.S.L.C                         BOARD OF SECONDARY                       2007                    67%

HIGHER                     BOARD OF HIGHER                                  2009                    63%

BACHELOR DEGREE  MAHATHMAGANDHI                            2011                    60%

ACCOUNTING               IIIT                                                          2012                          73%

TECHNICAL CREDENTIALS

  • Operating System: MS Windows, Windows XP, Windows 2000MS
  • Packages: MS-Office (Word, Excel, PowerPoint), Tally,ERP-9.0

LANGUAGES KNOWN

  • ENGLISH     HINDI               MALAYALAM               TAMIL

EMPLOYMENT HISTORY

  • Company name : HELTHIER DIET PVT.LTD

Duration of service:  1 APRIL 2011 to 28 February 2014

Position                    : Sales Distribution Officer

Duties and responsibilities:

  • Maintain cash section and work as a cashier
  • Maintained the monthly accounts of the business.
  • Dealt with the internal expenditure, vouchers on a daily basis in the company
  • Prepared financial statements
  • Payroll processing for permanent and casual staff
  • Creation and maintenance of financial statements and other records
  • Report to management regarding the finances of establishment.
  • Preparation of sales bills and enter purchase bills
  • Preparation of monthly stocks statement
  • Calculation and e-filling monthly returns,TDS,assistance to annual returns
  • Specialized in Accounts Receivables, Accounts Payable, Vendor Reconciliation
  • Quality checking (Review of invoices and vouchers )
  • Training for the new member in the team
  • Creating Vendor details in the ERP.
  • Compliance of Timely delivery of details to the clients
  • Preparing stock transfer documents (DELIVERY NOTE) and interstate sales documents (Declaration) forms.
  • Calculation and preparation of commission statement and release.
  • Calculation and preparation of TDS statement and its E-filling.
  • Calculation and e-filling of Sales tax.
  • Dealing of bank related transactions (Cheque, Deposit, etc) and Handling bank accounts.
  • Compliance of Timely delivery of details to the clients
  • Acting as a communicator with the dealers in obtaining needed process information for performance of work and also giving guidance to the clients in settling finance related queries.
  • Prepare final accounts and submit to the management

Company Name :  SR ENTERPRISES,KOTTAYAM,KERALA

Duration of Service           :  1 March 2014 to 15 November 2014

Position                              :  Distributor Sales Officer

Job responsibilities:

  • Suggest the dealer for selecting Butterfly appliances.
  • Rectify minor defects and arrange service..
  • Maintain merchandising standards and visual standards..
  • Prepare feedback on procedures and other issues to the Sales Manager.
  • Help customer in selecting the merchandise and best systems.
  • Offer complimentary gifts to the premium dealers.
  • Collect payments from the dealers.
  • Remanding credit period to the dealers for arrange finance.

Personal Details

Date of Birth                                   000

Nationality                          :          India

State                                    :          Punjab

Passport No                         :          xxxxx

Issued On                            :          000000

Expiry on                            :          000000

VISA STATUS                      :          VISIT

EXPIRE ON                       :         0000

DECLARATION

I hereby declare that the statements stated above are true and correct to the best of my knowledge and belief.          And I assure my true and honest services if I am selected.

Place:   Dubai                                                                                     Signature:

Sales Representative Resume sample

Please check out the end of resume for the free download link of this resume created in MS Word.

Following resume is a sample for the post of a Sales Representative. A Sales Representative has prevailing knowledge and diverse experience in his concerned field. For any company/organization it is necessary to have a Sales Agent in order to obtain new customers. A Professional Sales Officer represents company’s products to its customers and connects both, build their relation in a healthy manner. The sample of resume given below shall allow you to present yourself convincingly before the employer. It has all the necessary arrangement in order to show your capabilities to the recruiter. See more Salesman Resume Sample

Name:                                                                       (Paste Your Pic here)                        

Address :

Email :

Contact No :

Zip Code:

Joining Time:

Position Desired :

Sales Representative /Professional Sales Agent/Sales Promoter/ Sales Coordinator/Office Admin,

/ Data Encoder,/Sales & Marketing/Automobile Sales Agent/Real Estate Sales Agent,

/Software Sales Agent.

OBJECTIVE:

To be a part of a well-established company that will provide opportunities for career advancement,

Highly competitive compensation package commensurate to professional qualifications

And gateway to the application of possessed varied skills.

JOB HISTORY:

XYZ  INVESTMENTS GROUP

Role:   Sales Representative

  • Promoting all Electronic Products of the Company.
  • Looking All Availability of products in outlet.
  • Giving all Follow up to the area Manager on Daily Basis.
  • Maintaining Record of Sales Analysis & moving of Product and submit it To Head Office.

XYZ COMPANY

Role:       Sales Representative /Professional Sales Coordinator

  • Accurately record cash transactions.
  • Ensure appropriate documentation for all transaction.
  • Prepare purchase order for all supermarkets and Branches.
  • Prepare invoices for commission from the developers.
  • Ensure payments are made against terms & conditions by the clients.
  • Prepare monthly / weekly and other periodical financial reports.
  • Ensure appropriate approvals prior in all type of payments like imp rest, advance, utilities, rent, fuel, suppliers & other cheques, etc.
  • Bank reconciliation and reconciliation of debtors and creditors.
  • Monitor and control the routing and handling of all documents flow, to prevent accesses of unauthorized staff, including delivery and collection with acknowledgement filing, maintaining and ensuring safe custody of all financial documents
  • Deal with clients and make sure that the best service is offered to them.

EDUCATIONAL BACKGROUND:

  • B Com (Bachelor of Commerce) University of “Jai Narain Vyas University”, Rajasthan, India
  • Inter from Oxford Public School , Rajasthan, India
  • Metric from Central Academy Secondary School, Rajasthan , India

SKILLS & EXPERTISE:

  • Software Expertise: Edward JD
  • Computer Literate: MS Office (Word, Excel, Access, Power Point Internet Explorer and Outlook) OS: Windows XP, Windows Vista.
  • Ability to deal with aggressive customers and to work under pressure & to meet
  • Flexible to adapt new environment and team player.
  • Aggressive with sales target.

PERSONAL INFORMATION:

DATE OF BIRTH: 0000

MARITAL STATUS:0000

PASSPORT NO:00000

NATIONALITY:00000

LANGUANGE:         English (Read, Write & Speak), Urdu, Hindi, Basic Arabic.

 REFERENCE:

Available upon request

I hereby certify that all above information are based on my knowledge and experience.

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Sales Associate Resume Sample

Following resume is for the post of Sales Associate. A Sales Associate is a licensed professional who foresee the selling and the related circumstances before making large deals. His potential duties includes arranging and managing cash and sales transactions, inquiring after clients complaints and to advertise company’s recent products and deals. A sales Officer determines and makes sure that all the purchases are carried out smoothly and comfortably. See our Sales Resume Samples. The resume is your first interface with the employer. Make sure to highlight your qualities and experience that are in accord to the requisites of the recruiter. Adding verified references/credits/awards from your previous experiences to add to the value of your resume.

Name: xyz

Discipline: Marketing & Sales

Experience: 7 Years

Email: xxxx

Contact No.: 0000

Applied For: Sales Associate Officer/ Sales Operation Officer/ Junior Sales Agent

Career Objectives:

To succeed in an environment of growth and excellence and earn a job which provides me satisfaction and self-development and help me to achieve organizational goal.

Key Result Areas:

  • Sales coordinator
  • HR Management
  • HR Administration
  • General Administration
  • Business Correspondence
  • Import-Export Documentation.

Strength:

  • Excellent communication skills
  • A confident and determined approach
  • Self-motivation and drive
  • A competitive streak
  • Ability to work under pressure, meet deadlines and make on the spot decisions.
  • Highly self-motivated, ambitious, enthusiastic and dedicated to attain perfection at work.

Professional Qualification:

  • Master of Business Administration specialized in Finance & Marketing under

Anna University, Coimbatore.

  • Bachelor of Commerce specialized in Accounting and Computer Application under

Mangalore University, Coorg.

IT Skills:

  • Accounting Packages : Tally & Oracle, SAP
  • Well versed with MS Office (Word, Power Point, Excel, Access & Outlook )

Work Experience:4 Years’ Gulf Experience

  • Worked as Sales Associate Officer ABC International L.L.C,Dubai, U.A.E.
  • Worked as Sales Associate Operations Manager in ABC Net Communications, Ajman, U.A.E
  • Worked as Junior Sales Associate Officer in ABC, Al Aweer, Dubai, U.A.E

 Roles & Responsibilities:-

  • Visit potential customers for new business
  • Making accurate, rapid cost calculations and providing customers with quotations;
  • Negotiate the terms of an agreement and close sales
  • Gather market and customer information and provide feedback on buying trends
  • Represent your organization at trade exhibitions, events and demonstrations
  • Identify new markets and business opportunities
  • Review your own sales performance
  • Listening to customer requirements and presenting appropriately to make a sale;
  • Maintaining and developing relationships with existing customers in person and via telephone calls and emails;(Sales Officer)
  • Cold calling to arrange meetings with potential customers to prospect for new business;
  • Responding to incoming email and phone enquiries;
  • Acting as a contact between a company and its existing and potential markets;
  • Representing their company at trade exhibitions, events and demonstrations
  • Advising on forthcoming product developments and discussing special promotions;
  • Liaising with suppliers to check the progress of existing orders;
  • Checking the quantities of goods on display and in stock;
  • Gaining a clear understanding of customers’ businesses and requirements;
  • Feeding future buying trends back to employers;
  • Attending team meetings and sharing best practice with colleagues. 

Additional Job Profile:

Preparation of Financial Statements (Profit & Loss Account and Balance Sheet), Bank  Transactions and Reconciliation, Preparing Purchase Order, Payroll Statement, Payment   and Receipt Vouchers, Sales Invoicing , Stock Register and Handling Petty Cash.

Personnel Details:

  Father’s Name          :         xxx

Date of Birth              :          000

Gender                        :           Male

Citizenship                 :           India

Marital Status            :           Married

Languages Speak      :           English, Hindi, Malayalam, Tamil&Kannada.

Passport Details:

Passport No.              :          0000

Place of Issue            :           India

Date of Issue             :          0000

Date of Expiry          :           0000

Declaration:

I hereby declare that the above details are true to the best of my knowledge and belief. Original  certificates and references can be produced upon request. 

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Marketing And Sales Travel Officer Resume Sample

Marketing relates to promotion. If you have made a product, you cannot sell it to the according customer without a Marketing And Sales Travel Officer. He foresees the market, the competition going on, relates the product to its users, predicts the sale and criteria. Hence a Market Manager smooths they way between a product and its customers. This resume is a sample for the post of Marketing Manager. A resume presents you before the employer as a candidate for what he wants. A good resume must enlist your strengths in accordance to the employer’s requirement. See more resumes on Marketing for better ideas. Below you shall a clear manifestation of the techniques use to display your qualities. Do add references of authenticate people for a good effect. Best of luck…!

Personal Profile:

Name: xxx

Contact No.0000

Date of birth: 0000

Drivers license no.000

Education:

1994 – 2000 Coghlan Primary School

2001 – 2006 Girls College

Academic Qualifications:

6 Ordinary level passes

2AS and A’ Level Passes

3 Pitman certificates  :

Bookkeeping and Accounts                      – Pass

Office Procedures                                       – 1st class Pass

English for business communications    – 1st class pass

COMPUTER SKILLS:

  • Windows
  • Microsoft Word
  • Microsoft Excel
  • Internet and Email

CAMBRIDGE PROFESSIONAL QUALIFICATIONS

Certificate in Travel and Tourism                       – Pass

Certificate in Marketing and promotion – Merit Pass

CAMBRIDGE INTERNATIONAL DIPLOMA

International Diploma in Travel and Tourism     – Pass

CURRENT STUDIES

Degree in Marketing Management 1st Year   (Mancosa) (2013)

 Subjects covered

 Business Management 1B

Business Mathematics

Economics 1A

Ender user Computing

Business Communication

Business Management 1B

Economics 1B

Financial Accounting

 Degree Marketing Management 2nd year (Mancosa 2015)

Previous Employment:  Galaxy Travel and Tours

Position Held          :   Travel Marketing Officer

Duration                   :   January 2007 – December 2007

Key Responsibilities:

  • Meeting with clients to market our services
  • Creating Travel itineraries for clients\
  • Making travel arrangements for clients
  • Booking hotel accommodation for clients around Zimbabwe and regionally mainly South Africa.
  • Managing the office
  • Preparing quotations for clients

Previous Employment:  Dynamic Data

Position Held     :   Sales and Marketing Officer

Duration              :   January 2008 – December 2008

Key Responsibility:

  • Marketing of company products
  • Manning the office
  • Handling of all cash sales
  • Preparing invoices and receipts
  • Ensuring that sales targets are met
  • Compiling strategies that are to be used for marketing purposes
  • Compiling sales reports

Previous Employment:  Glory Car Hire Travel and Tours

Position Held                   :   Marketing consultant Travel and Tours

 Duration                           :   April 2009 – February 2010

Key Responsibilities:

  • Marketing of company products
  • Creating a working relationship with all major hotels in Zimbabwe
  • Preparing quotations for clients
  • Preparing invoices for the client
  • Opening and closing rental agreements
  • Participating in Tourism functions and exhibitions
  • Coming up with ideas for the company stand at the exhibitions and preparing the stands
  • Attending key meetings in the tourism industry.

Previous Employment:Native Investments Africa Group

 Position Held: Assistant to the Communications & Public Relations Manager

Duration           : February 2010 – 16 April 2010

Key Responsibilities:

  • Participating in Tourism functions and exhibitions such as Sanganai and trade fair
  • Coming up with ideas for the company stand at the exhibitions and preparing the stands
  • Assisting in arranging public appearances for the chairman.
  • Assisting in following up on work done by an advertising company such as brochures, catalogues and Banners
  • Assisting in public speeches at Universities in Zimbabwe

Previous Employment:  Glory Car Hire Travel and Tours

Position Held :  Marketing Manager

Duration          : April 20 2010 – May2014

Key Responsibilities:

  • Marketing company products
  • Meeting and negotiating with clients
  • Customer care
  • Ensuring the sales targets are met by junior staff
  • Managing the office
  • Reporting on the business
  • Making sure the vehicles are well serviced and drivers are efficient
  • Ensuring premises are kept clean at all times
  • Manning Administration
  • Taking care of any administration repairs and maintenance
  • Preparing Quotations for clients
  • Exhibiting at the trade fair and other tourism expos

 

TOURS

Position Held          :  Marketing Executive

Duration                 : November 2014 – current

Key Responsibilities:

  • Marketing company products.
  • Meeting and negotiating with clients.
  • Giving clients quotations for air tickets and holiday packages.
  • Creating tour packages to Zanzibar, Dubai, Maldives, Thailand, Sun City and Mauritius.
  • Customer care.
  • Taking care of all the company branding and advertising materials.
  • Quoting and ticketing clients using the Amadeus system.

Characteristics:

I am very enthusiastic and ambitious.

I am willing to learn and very respectful.

I am punctual and easy to talk to.

I am also an efficient communicator.

Hobbies:

I enjoy listening to relaxing music.

I enjoy playing Tennis

I am outgoing and love outdoor activities.

References:

 

                   Can be provided on demand.

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Professional Sales Agent Resume Sample

new-feature Please check out the end of resume for the free download link of this resume created in MS Word.

Following resume is a sample for the post of a Professional Sales Agent. A Sale Agent has prevailing knowledge and diverse experience in his concerned field. For any company/organization it is necessary to have a Sale Agent in order to obtain new customers. A Professional Sale Agent represents company’s products to its customers and connects both, build their relation in a healthy manner. The sample of resume given below shall allow you to present yourself convincingly before the employer. It has all the necessary arrangement in order to show your capabilities to the recruiter. See more Salesman Resume Sample

Name:                                           (Paste Your Pic here)                         Address :

Email :

Contact No :

Zip Code:

Joining Time:

Position Desired :

Professional Sales Agent/Sales Promoter/ Sales Coordinator/Office Admin,

/ Data Encoder,/Sales & Marketing/Automobile Sales Agent/Real Estate Sales Agent,

/Software Sales Agent.

OBJECTIVE:

To be a part of a well-established company that will provide opportunities for career advancement,

Highly competitive compensation package commensurate to professional qualifications

And gateway to the application of possessed varied skills.

JOB HISTORY:

XYZ  INVESTMENTS GROUP

Role:   Professional Sales Promoter Agent

  • Promoting all Electronic Products of the Company.
  • Looking All Availability of products in outlet.
  • Giving all Follow up to the area Manager on Daily Basis.
  • Maintaining Record of Sales Analysis & moving of Product and submit it To Head Office.

XYZ COMPANY

Role:       Professinal Sales Coordinator  cum Account Assistant

  • Accurately record cash transactions.
  • Ensure appropriate documentation for all transaction.
  • Prepare purchase order for all supermarkets and Branches.
  • Prepare invoices for commission from the developers.
  • Ensure payments are made against terms & conditions by the clients.
  • Prepare monthly / weekly and other periodical financial reports.
  • Ensure appropriate approvals prior in all type of payments like imp rest, advance, utilities, rent, fuel, suppliers & other cheques, etc.
  • Bank reconciliation and reconciliation of debtors and creditors.
  • Monitor and control the routing and handling of all documents flow, to prevent accesses of unauthorized staff, including delivery and collection with acknowledgement filing, maintaining and ensuring safe custody of all financial documents
  • Deal with clients and make sure that the best service is offered to them.

EDUCATIONAL BACKGROUND:

  • B Com (Bachelor of Commerce) University of “Jai Narain Vyas University”, Rajasthan, India
  • Inter from Oxford Public School , Rajasthan, India
  • Metric from Central Academy Secondary School, Rajasthan , India

SKILLS & EXPERTISE:

  • Software Expertise: Edward JD
  • Computer Literate: MS Office (Word, Excel, Access, Power Point Internet Explorer and Outlook) OS: Windows XP, Windows Vista.
  • Ability to deal with aggressive customers and to work under pressure & to meet
  • Flexible to adapt new environment and team player.
  • Aggressive with sales target.

PERSONAL INFORMATION:

DATE OF BIRTH:

MARITAL STATUS:

PASSPORT NO:

NATIONALITY:

LANGUANGE:         English (Read, Write & Speak), Urdu, Hindi, Basic Arabic.

 REFERENCE:

Available upon request

I hereby certify that all above information are based on my knowledge and experience.

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