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Travel Administrative Receptionist Resume Sample

A resume is your first introduction to the employer and as it goes ‘first impression is the last impression’ resume is the key to your image before the employer. Any resume is a very important document, it needs to be prepared according to the job demand. This resume is a sample for the post of  Travel Administrative Receptionist. A good resume highlights those skills and expertise that are according to the employer’s requisites. Following Travel Administrative Receptionist Resume Template will serve you as a guide towards making a comprehensive and convincing resume. It has all the guideline of putting right information at the right place. Finally do add verified references and their contact information of your previous work experience.

Related: Travel And Services Resume Samples

Name:

Cell No.

Email ID:

Gender:

Experience:

Personal Profile:

Date of birth: 00000

Speak fluent English and Arabic.

Drivers license no.00000

QUALIFICATION:

MBA (ADMIN & MARKETING)

6 Ordinary level passes

2AS and A’ Level Passes

COMPUTER SKILLS

  • Windows
  • Microsoft Word
  • Microsoft Excel
  • Internet and Email

CAMBRIDGE PROFESSIONAL QUALIFICATIONS

Certificate in Travel and Tourism                       – Pass

Certificate in Marketing and promotion – Merit Pass

CAMBRIDGE INTERNATIONAL DIPLOMA

International Diploma in Travel and Tourism     – Pass

Administration Diploma

 

Business Management 1B

Business Mathematics

Economics 1A

Ender user Computing

Business Communication

Business Management 1B

Economics 1B

Financial Accounting

Previous Employment:  Galaxy Travel and Tours

Position Held          :   Administrative cum accountant

Duration                    :   January 2012– December 2015

Key Responsibilities:

  • Meeting with clients to market our services
  • Creating Travel itineraries for clients\
  • Making travel arrangements for clients
  • Booking hotel accommodation for clients around Zimbabwe and regionally mainly South Africa.
  • Managing the office
  • Preparing quotations for clients

Previous Employment:  Dynamic Data

Position Held     :   admin Sales and Marketing

Duration                 :   January 2010 – December 2012

Key Responsibility

  • Marketing of company products
  • Manning the office
  • Handling of all cash sales
  • Preparing invoices and receipts
  • Ensuring that sales targets are met
  • Compiling strategies that are to be used for marketing purposes
  • Compiling sales reports

Previous Employment:  Glory Car Hire Travel and Tours

Position Held           :   Marketing consultant cum Receptionist

Duration :   April 2008 – February 2010

Key Responsibilities

  • Marketing of company products
  • Creating a working relationship with all major hotels in Zimbabwe
  • Preparing quotations for clients
  • Preparing invoices for the client
  • Opening and closing rental agreements
  • Participating in Tourism functions and exhibitions
  • Coming up with ideas for the company stand at the exhibitions and preparing the stands
  • Attending key meetings in the tourism industry.

 

Previous Employment:  Glory Car Hire Travel and Tours

Position Held                 :  Marketing Manager and Travel Booking Agent

Duration                           : April 2006 – May 2008

Key Responsibilities

  • Marketing company products
  • Meeting and negotiating with clients
  • Customer care
  • Ensuring the sales targets are met by junior staff
  • Managing the office
  • Reporting on the business
  • Making sure the vehicles are well serviced and drivers are efficient
  • Ensuring premises are kept clean at all times
  • Manning Administration
  • Taking care of any administration repairs and maintenance
  • Preparing Quotations for clients
  • Exhibiting at the trade fair and other tourism expos

Previous Employment:    MPALA BOUTIQUE HOTEL

Position Held   :        ADMINISTRATOR/MARKETING PERSONEL

Key Responsibilities

  • Taking care of the administration work in the office
  • Reporting on daily running’s of the hotel
  • Ensuring all departments are running smoothly e.g. the kitchen has enough stock, Housekeeping has enough linen and all rooms are being cleaned on time.
  • Marketing the hotel
  • Arranging events such as Mother’s day/Valentine’s day and weddings as a way to market the hotel and the restaurant.
  • Organizing conferences on behalf of cooperates ensuring all the necessary equipment is there.
  • Taking care of any administration repairs and maintenance
  • Preparing Quotations for clients and the invoicing.
  • Marketing company products
  • Meeting and negotiating with clients
  • Giving clients quotations for air tickets and holiday packages
  • Creating tour packages to Zanzibar, Dubai, Maldives, Thailand, Sun City and Mauritius
  • Customer care
  • Taking care of all the company branding and advertising materials
  • Quoting and ticketing clients using the Amadeus system

Characteristics:

I am very enthusiastic and ambitious

I am willing to learn and very respectful

I am punctual and easy to talk to.

I am also an efficient communicator

Hobbies:

I enjoy listening to relaxing music.

I enjoy playing Tennis.

I am outgoing and love outdoor activities.

References:

Customer Service Officer Resume Sample

A company interacts, introduces and communicates through his Customer Service. It’s a social job in its nature. For this job the employer or the recruiter would want an applicant efficient in dealing with people and their psychology. This resume is a sample for the post of Customer Service.  A Customer Service Manager administrates, authorizes and makes sure that all the tasks are carried out smoothly. Creating a convincing resume is the most important step in getting a job. Try to build it highlighting your skills and capabilities; stress over the qualification that is more suitable for the job. Elaborate your past experiences of Customer Service and your ability to convince and improvise. Start with your basic information and education, elaborate your expertise and then in the end briefly explain your experiences and skills. Finally adding references(verified) to your resume is going to increase its value.

Name :   XYZ

Father’s Name :   ABC

E-mail ID :   xxxxxxx@xxx.com

Contact No :0000000000

Key Skills:(Customer Service)

  • Anticipating requirements; placing and expediting orders for supplies; verifying receipt of supplies
  • HACCP – Updation of HACCP hygine and safety records
  • Cash Supervision

 Experience:

As a “Customer Service “

  • Handle the day to day underwriting by adhering to the prescribed guidelines and procedures.
  • Handle the day to day claims by adhering to the prescribed guidelines and procedures.(Customer Service)
  • Prepare and maintain Cliams & Underwriting records and keep then ready for retrival as and when required.
  • In-depth working knowledge of SWIFT, LIFE ASIA ( Core system for Life Insurance Company ).
  • Handle Scaning & Image Upload of New Proposal forms through DouceCapture in Filenet0
  • Handled Branch Customer Service.
  • Log & update Interactions in Talisma ( CRM – Customer Service Module ).
  • Employee Joining, Releaving and Transfer formatlities in cordination with HR.
  • Petty Cash Handling.
  • Branch Administration.(Customer Service)
  • Reliance Life Insurance Company Limited as Customer Service.

(Customer Service)

  • ICICI Prudential Life Insurance Company Limited, Gujarat.

ACADEMIC QUALIFICATIONS:

Degree Passing Year Institute University/Board
Bachelor of Commerce April-2007 Shah N H Commerce College. Valsad. Veer Narmad South Gujarat University.
H.S.C April – 2004 G.V.D Sarvajanik High School.Valsad. G.S.E.B
S.S.C April – 2002 G.V.D Sarvajanik High School.Valsad. G.S.E.B

 STRENGTHS:

  • Quick Learner and Hard Worker.
  • Maintaining excellent Public Relations.
  • Showing keen interest in all the activities in I do and time management.
  • Effective communication.
  • Ability to adjust in any circumstances.
  • Ability to deal with people diplomatically, willingness to learn, team facilitator.

 Computer Skills:

  • Microsoft Office Suite
  • Life Asia
  • Swift
  • Docucapture
  • Lotus Notes, Outlook

PERSONAL DETAILS: 

Name :                           xxxxx

Father’s Name :            xxxxx

Date of Birth :               00000

Gender  :                        Male

Language Known :       English, Hindi, Gujarati, Bengali, Urdu.

Nationality :                  Indian

Marritial Status :           Married

 Visa Status

  • Transferable Employment visa valid till 23/03/2016.

 Reference

I hereby declare that the information given above is true and correct.

xyz

Call Center Resume Sample

This resume is a sample for the post of Receptionist for Call Centre. This post requires consistency and patience, as a receptionist has to perform his/her duty regardless of any excuse. He/She has to communicate with people with a smiling face. Style and body language is another feature that can favor you in the job win. Your resume is your first meeting with the employer, pay considerable attention to it. Entail all the necessary information with your previous experiences. Highlight your expertise in eloquent talking as a call center has to greet and communicate with the people (from every walk of life) all the time. Your resume (Call Center Resume) must describe that you are able to work under pressure and a multiple task manager. Below we have given you an example of such a resume (Call Center Resume) that should help you to create an impressive resume. Finally adding (verified) references to your resume is definitely going to add to the worth of your resume.

Name:XYZ

Mobile No.: 000

Email Id: xxxxx

Applied For:Online Work/Online Marketing/Online Sales/Online Solutions/Online Banking

PROFESSIONAL OVERVIEW:

An energetic, multi-lingual and versatile with good academic background and experience in working in sales, customer services and administrative roles.

Career orientated, seeking to further develop working experience with progressive organization using qualifications and varied skill set.(Call Center)

CAREER OBJECTIVE:

Looking for a challenging Sales position with a dynamic, equal opportunities organization; capitalizing on my current experience and skills to deliver targets and goals thus ensuring professional and personal growth.

CAREER HISTORY & PROFESSIONAL EXPERIENCE:

COMPANY: ABC International

Period: 2012 -2014

Job Outline:(Call Center)

* Responsible for designing, developing & implementing systems, policies & procedures in each Sales division

* Receiving and sending emails

*receiving calls

*Manage and maintain executives’ schedules.

*Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, and/or presentation software.

*Set up and oversee administrative policies and procedures for offices and/or organizations.

*Supervise and train other clerical staff.

*Review operating practices and procedures in order to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.

Interpret administrative and operating policies and procedures for employees

COMPANY:  Nissan- Infinity

Personnel assistant

Job Outline:-

  • Handled miscellaneous departmental Sales tasks.
  • Direct, Manage & coordinate activities of subordinates in sales division.
  • Defined Sales goals & objectives & ensured communication to employees.
  • Developed a working environment that supported organizational values.
  • Responsible for designing, developing & implementing systems, policies & procedures in each Sales division.

Qatar Insurance Company Executive secretary:

Online Sales & Customer Online Solutions

Job Outline:-

  • calculate insurance premiums or awards.
  • collect payment.
  • compute financial data.
  • examine documents for completeness, accuracy, or conformance to standards.
  • examine financial documents to verify issue.
  • fill out business or government forms.
  • follow contract, property, or insurance laws.
  • maintain insurance records.
  • maintain inventory of office forms.
  • maintain records, reports, or files.
  • obtain information from individuals.
  • review data on insurance applications or policies.
  • transcribe spoken or written information.
  • use computers to enter, access or retrieve data.
  • use oral or written communication techniques.                                                                            

SKILLS & ABILITIES:

  • Problem solving: an analytically, logical and determined approach to problem solving demanded by research work at study years.
  • Ability to work independently: worked unsupervised for much of time during final year graduation project.
  • Teamwork: made effective contribution as both team member or team leader.
  • Computer skills: worked with much software like MS office, and other IT skills.
  • Communication skills: demonstrated oral and written communication skills in dealing with work requirements.
  • Outdoor activities: ability to work on site with highly demands.
EDUCATIONAL QUALIFICATION:

In addition to high proficiency in languages including English, both written and oral, learning has always been important and continues to be key to development.

Certificates of qualifications are available and include:

Diploma in Navigation for air hostess (2008). *

Lawyer (Legal Technical) (2005).*

*    Diploma in Baccalaureate (2001).

PERSONAL DETAILS:

Nationality                         : Tunisian

Marital Status                    : Single

Holding U.A.E. Driving License & car.

Interests:

People and family are important to me, outside work; I also enjoy time for the cinema and films as well as having an interest in fashion.

Languages:
  • Arabic mother tongue.
  • English & French written and spoken very good
References:

Available Based upon the request

Receptionist Resume Sample

This resume is a sample for the post of Receptionist. This post requires consistency and patience, as a receptionist has to perform his/her duty regardless of any excuse. He/She has to confront people with a smiling face, and monitor and handle the flow of people coming for various purposes in the office or the organisation. Style and body language is another feature that can favor you in the job win. Your resume is your first meeting with the employer, pay considerable attention to it. Entail all the necessary information with your previous experiences. Highlight your expertise in eloquent talking as a receptionist has to greet and communicate with the people(from every walk of life) all the time. Your resume must describe that you are able to work under pressure and a multiple task manager. Below we have given you an example of such a resume that should help you to create an impressive resume. Finally adding (verified) references to your resume is definitely going to add to the worth of your resume.

Name : XYZ

Al Rigga, Dubai U.A.E.

Cell No.000000

E-mail :xxxxxx

========================================================================

CAREER OBJECTIVE

To render the full value of my services for the growth of the company.

EMPLOYMENT HISTORY

SPEEDFIT VEHICLE TESTING CENTER

A member of Al Habtoor Group

5th Street Umm Ramool, Dubai

October 1, 2013 – December 23, 2014

RTA Receptionist

  • Answer the phone promptly.
  • Take the customer details and vehicle details
  • Confirm customer’s appointment.
  • Attend all customers’ inquiry in a friendly and professional manner.
  • Perform administrative job related to Vehicle Testing Center (vehicle registrations, renewals, cancellation & fine verification).
  • Supply of Passing Certification & Invoicing.

GARGASH INSURANCE SERVICES L.L.C.

Pyramid Centre, Umm Hurair Road, Bur Dubai

February 20, 2011 – March 20, 2013

Customer Service Officer

  • Handling billing, cancellations, endorsements, reconciliations, follow up of documents, advising endorsement/correction of placing slip, dispatching, filing and pull out.
  • Ensure superior service at all levels to internal and external customers.
  • Actively resolve issues of customer dissatisfaction/complaints to the utmost satisfaction of customers.
  • Processing the cheques for cancellation refund and excess payments.
  • Actively explore and develop opportunities to cross sell other classes of insurance.
  • Ensure that all calls to self are returned the same day.
  • Create a culture of innovative development within the team and come up with product /service innovation recommendations.
  • Doing the reports and checking unbilled transactions of motor team.
  • Take active role in understanding competitor (both broker and insurer) and report challenges, opportunities to Department Head in timely manner.
  • Accountability for quality of information in Premia
  • Build strong relationship with insurers, marketing staff and develop loyalty of clients.

AL BURAQ INSURANCE BROKERS L.L.C.

Al Owais Bldg., Al Ittihad Road, Deira Dubai

June 09, 2008 – December 30, 2010

Junior Insurance Underwriter cum Secretary

  • Deals and reports directly to the manager.
  • Negotiate and obtain best terms for customers for new business through direct and data base calls.
  • Ensure maximum retention of renewal.
  • Provide clients with alternative quotes available in the event the policy can’t be renewed within the same criteria or if rates quoted are highly unsatisfactory.
  • Files records and documents of insurance transactions and keeps calendar of premiums due and expiration dates of policies.
  • Ensure all premiums are collected and premium collection procedures are followed prior to releasing of certificates.
  • Fills in data on new/renewal policy applications and forward applications to insurance company.
  • Serves as support/backup of clerical, receptionist, secretarial, and general administrative works in answering the phones, receiving the files, providing customer assistance, filling and copying and data entry.
  • Assists co-workers with various duties as assigned.

VMB PHARMA

San Francisco, Agusan Del Sur Philippines

November 03, 2005 – January 31, 2008

Medical Sales Representative

  • Arranges appointments with doctors, pharmacist and hospital medical teams.
  • Builds and maintains positive working relationships with medical staff.
  • Regularly attending company meetings, technical data presentations and briefings.
  • Keeps detailed records of all contact.
  • Monitors competitor activity and competitors’ product.
  • Work with area supervisor to plan how to approach contacts.
  • Creates effective business plan for making sales in a particular area.

THE PHILIPPINE NATIONAL RED CROSS

Agusan Del Sur Chapter Philippines

October 03, 2003 – September 30, 2005

Funded by: Agencia Espanola de Cooperacion International and Spanish Red Cross

Project Under: Community Health and Nursing Services

Community Organizer

  • Facilitate the identification of priority health problems and participatory planning to meet those problems in target communities.
  • Initiates and facilitates community meetings to discuss health concerns and plan for community activities and projects.
  • Facilitates the development of community project proposals such as safe water systems, sanitary toilet construction, barangay health stations and others.
  • Monitors the implementation of community health projects in the communities assigned and institute measures to ensure their timely completion.
  • Prepare and submit reports to the project coordinator on activities undertaken and results of activities and projects in relation to change in knowledge skills, and attitudes including the health status of the community.
  • Establish linkages with the barangay officials, local government units, health authorities, NGO’s and PO’s in the area to promote partnership and collaboration for community health development.
  • Reports to the Chapter Administrator for the administrative matter and the Project Coordinator for technical matters related to project implementation.

EDUCATIONAL BACKGROUND

  • BACHELOR OF SECONDARY EDUCATION

Inclusive Dates of Attendance: June 1999 – March 2003

Father Saturnino Urios University

Mindanao, Philippines

TRAINING/SEMINAR ATTENDED

April 19-20, 2014              Customer Interface Training

Conducted/Sponsored by: Skill Maker Training Services in collaboration with Al Habtoor Motors and SpeedFit Vehicle Parts & Fast Service L.L.C.

April 26-27, 2014              Telephone Etiquettes Training

Conducted/Sponsored by: Skill Maker Training Services in collaboration with Al Habtoor Motors and SpeedFit Vehicle Parts & Fast Service L.L.C.      July 5-9, 2004

Community – Managed Water Supply Systems and Budgeting for Operation and Maintenance

Conducted/Sponsored by: The Philippine National Red Cross – Community Health and Nursing Services in collaboration with Department of the Interior and Local Government (DILG) through The Water Supply and Sanitation Project Management Office/Office of Project Development Services (WSSPMO/OPDS)

ORGANIZATION

Phil. Professional Regulation Commission – Professional Teacher since August 2003.

SKILLS

  • Good communication and interpersonal skills
  • Proficient in Microsoft Office functions
  • Able to work under pressure to meet deadlines
  • Can work with minimum supervision

PERSONAL DATA

Age                        :         30 years old

Date of Birth            :         Jan 20, 1984

Civil Status              :         Single