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System Engineer Resume Sample

Following resume is a sample for the post of System Engineer. A System Engineer holds a very important and basic place for any industry/mills/firm. With the help of IT, it has become very easy to keep a track of all the activities  going on in an organization, for example in an industry, it is very easy to follow all the procedure from collecting raw material to delivering products through IT monitoring. A system Engineer predicts, creates, plans, operates and manages all the systems undergoing in an organization. His prime task is to help things being carried on smoothly and on schedule. A resume is your first interface with the employer. It introduces you to the employer. Make sure to put forward all you qualities that are according to the demand of employer. Your resume must be a synopsis of your qualities, experience, achievement and promising personality. Below is the sample of System Engineer Resume.


System Engineer Resume Sample


Name: xyz                                                                                                

Cell No. 0000

Email id: abc

City/Country: 000

Status: Married/Unmarried

Applied For: System Engineer/Junior System Engineer/ Experience System Engineer /Planning Officer/Strategic Manager/Business System Developer.

Education:

M.B.A.

  • Major: Marketing
  • Minor: Financial Analysis and Management
  • Related coursework: Managing Human Capital, Strategic Marketing and Strategic Management

BS Electronics

  • Major: Communication Systems
  • Minor: Electrical Studies
  • Related coursework: Optical Communication, Digital Electronics, Industrial Electronics

Skills & Abilities:

  • Management
  • Sales & marketing
  • Communication
  • Leadership
  • Writing:
  • Critical Thinking
  • Problem Solving
  • Decision Making
  • Active Listening
  • Market Research

Experience:

Worked as a “Systems Engineer

I was appointed as systems engineer for the computerization project for transport department of Government of Pakistan.

Below are the responsibilities:

  • Visiting sites such as Regional Transport Authority (RTA) and Provisional Transport Authority (PTA) for computer deployment.
  • Developing reports on the progress of the project on monthly basis as well preparing reports on the visits of the regional transport offices in cities of the Sindh province.
  • Attending meetings with vendors to give explanations of the project and the needs for the project.
  • Working closely with vendors for computerizing the R.T.A and PTA offices along with developing targets and implementation plans.
    • Leading the team of 5 persons for automation of the records from R.T.A office in Karachi and visiting different R.T.A offices in Sindh.

Freelancer

Have worked as freelancer since 201 till now taking up the following tasks and completing task before deadlines:

  • Conducting market research both qualitative and quantitative.
  • Creative writing in terms of contents both technical and non-technical.
  • Helping many people in academic writing.
  • Providing support in managing blogs on different platforms.

ASSISTANT SYSTEM ENGINEER  /M.I.S IMPLEMENTED OFFICER

I have joined PFL which is an educational firm operating from Karachi dealing with international institutes located in USA, UK, CANADA, DUBAI, AUSTRALIA & NEW ZEALAND. I was official representative of University of Essex, UK.

  • Actively look after the marketing and student recruitment activities of the University of Essex in Pakistan particularly.
  • Develop customer relationship management in order to generate high volume of prospective students for various universities.
  • Providing valuable assistance to all the team members and manager by preparing reports on the meetings that are held internally and externally.
  • Proposing the areas which are beneficial for the expansion of the business by means of conducting market research and norms and presenting ideas in a presentation made on Prezi or MS PowerPoint.
  • Generating leads for the business and converting the leads by arranging face to face meetings.
  • Crafting up relations with potential clients by means of visiting them and explain the benefits of both the businesses to each other.
  • Preparing plans to meet the target in upcoming months according to the market trends along with innovative ideas to capture the market.
  • Accountable of budgeting for the marketing activities and promoting the business in target places via Facebook marketing, Instagram marketing, designing material for the promotion on MS Publisher and WordPress.
  • Arranging and attending expos for promotion of the business.
  • Make weekly/ monthly plans to visit schools and universities in Karachi.
  • Correspond with the prospective students through telephone or through face-to-face meetings and negotiating all terms.
  • Provide appropriate counseling and support services to prospective applicants on suitable courses and study options at various foreign universities.
  • Manage customer calls and appointments effectively for new opportunities and determine cross-selling opportunities among different offices.

Business System Developer :

I joined this company after completing my MBA. It is an education consultancy firm.

Achievement: Made the company to obtain license for hiring from UKBA.

Below are the responsibilities:

  • Accountable for promoting the activities of company in regions such as Uzbekistan, Vietnam and China and communicating with agencies in targeted regions.
  • Working closely with team to develop marketing strategies for the targeted regions and developing relations with educational institutes in the UK and international universities.
  • Dealing with new customers, notifying the needs of clients and proposing best institutes to the clients.
  • Making customers satisfied and make sure that best solution is provided to the customers.
  • Preparing business plans for the expansion of business for 5 years in international market with forecast of increasing business and marketing plan for next five years.

Technical Skills:

  • Prezi Presentations
  • SPSS
  • Adobe
  • WordPress
  • MS Office
  • Windows 2000, XP, 7 & 8

Training:

  • Training from Study Group US at Movenpick Hotel, Karachi.
  • Training from University of Essex at Fairmont Dubai, Dubai.

References:  

Can be furnished on demand.

 

Chief Business Development Officer Resume Sample

This resume is a sample for the post of Chief Business Development Officer. Today’s world belongs to business in a true sense. And in this respect a Business Developer helps a lot. He plans, preplans, manipulates and determines different strategies and methods to build the relationship between the customer and their requirement and the company’s range of products. He helps in determining the right place for the right product. A resume for this post must be build keeping the crucial point in mind. Below we have given an example of Chief Business Development Officer Resume. This job may not demand higher level of education but it is directly related to your expertise in marketing and sales. See more resumes on Marketing for better ideas. Finally adding references(verified) to your resume is going to stand your resume out among others. Best of luck…!

Name: xyz

Mobil: 000

Email: xxx

Skype: xxx

Address:xxx

CAREER OBJECTIVE :                            

To build a long-term career in a reputable company with opportunities for career growth. Seeking a position that will benefit from my banking, customer service and marketing experience, strong interpersonal skills and industry contacts.(Chief Business Development Officer)

EXPERIENCE:

Chief Business Development Officer.

  • Set sales targets and define strategy to achieve these targets and to follow the set strategy punctually
  • Drive sales activities and the acquisition of new business.
  • Prepare and submit sales activity reports and sales forecasts.
  • Identify opportunities for campaigns, products and distribution channels that will lead to an increase in sales.
  • Manage the proposal development process and maintain the time-line
  • Execute the strategy for meeting sales performance targets.
  • Build and enhance relationships with existing clients in an attempt to increase sales.
  • Maintain existing accounts by presenting new products and services to clients.
  • Prospect for new clients within advertising, broadcasting, publishing, new media.
  • Create, negotiate and close commercial agreements.(Chief Business Development Officer)
  • Conduct market research using social media and business websites for potential projects.
  • Attend workshops, trade shows, and seminars to keep up-to-date on changes in the industry.
  • Manage the proposal development process and maintain the time-lines for the proposals.
  • Develop plan proposals based on team meetings and discussions.(Chief Business Development Officer)

 

 Marketing, advertising  & Business Development Officer.

  • Researching and analyzing the market to identify opportunities for events.
  • Liaising with clients to determine their event requirements.
  • Producing detailed proposals for events including timelines, venues, suppliers, legal obligations, staffing and budgets.
  • Securing and booking a suitable venue or location.
  • Coordinating venue management, caterers, stand designers, contractors and equipment hire.
  • Identifying and securing speakers or special guests.
  • Planning room layouts and the entertainment programs scheduling workshops and demonstrations.
  • Selling sponsorship, stand and exhibition space to potential exhibitors and partners.
  • Liaising with marketing and PR colleagues to promote the event.
  • Liaising with clients and designers to create a brand for the event and organizing the production of tickets, posters, catalogs and sales brochures.(Chief Business Development Officer)

Senior Customer Service Officer.

  • Handle all accounts in the branch.
  • Perform all duties of a Customer Service Officer.
  • Assist Customer Service Representatives with customer research and problem resolution.
  • Ensure coverage of all areas including switchboard, Safe Deposit Box Department, and front counter.
  • Periodically monitor interactions of CSO’s with customers to ensure quality control.
  • Complete all necessary payroll documentation for all direct reports.
  • Complete annual performance evaluations and work with employees to determine employee goals.
  • Maintain log of safekeeping, loan and trust collateral receipts.
  • Conduct monthly audits of safekeeping logs.
  • Train new CSR.(Chief Business Development Officer)
  • Assess training needs on an ongoing basis and conduct department meetings and training as necessary.
  • Work with Product and Marketing team to launch products at all branches.

 

Customer Service Officer.

  • Supervise the workload of the team, allocating team members to optimize service .provision and administrative support across the Contact Centre.
  • Monitor the changing needs of the service, liaising with internal and external customers to identify areas for improvement and make recommendations for service improvement and implementing those improvements to the satisfaction of internal and external customers.
  • Ensure that the team follows established procedures for each service request, including logging, processing and progress chasing enquirers, adhering to agreed Key Performance Indicators, Service Level Agreements and quality standards to maximize customer satisfaction.(Chief Business Development Officer)
  • Ensure statistical information is produced, collated and analyzed on a daily basis to assist in evaluating the efficiency of the team and to inform resource allocation and service improvements.
  • Support the Contact Center Manager in the development and implementation of technology and systems to ensure the most effective use of new technology and opportunities.

EDUCATION, CERTIFICATES & COURSES:

  • Cambridge International College: Bachelor Of Business Administration, Major in Marketing.
  • T.A.G Technical Institute: Certificate of Accounting, Marketing and Offices Services.
  • Ibn Rushed high school:Baccalaureate in Modern Arts, Rabat, Morocco.
  • Literature Modern :  University of Mohamed 5 – Rabat, Morocco
  • Emirates institute for banking and financial studies: Certificate of customer service banking.
  • English for Bankers (Basic and Advanced) – Emirates Institute for Banking and Financial Studies
  • Compliance & Anti-money Laundry.
  • RAK Bank Academy for Customer Service, Service Quality and Sales Training.

LANGUAGES:

  • Arabic :High proficiency in spoken and written.
  • English :High proficiency in spoken and written.
  • French : High proficiency in spoken and written.

Key Facts:

  • Excellent communication, negotiation, presentation and interpersonal skills.
  • Effective in working with diverse groups and ability to multi-task.
  • Self-motivated, responsible and highly ambitious.
  • Dynamic, sincere, independent and a confident hard worker.
  • UAE driving license holder

Personnel Data:

  • Nationality: Moroccan
  • Marital Status: Married
  • Visa Status: Husband Visa
  • Driving License: Own Car.

(References available upon request).

Brand Manager Resume Sample

Companies make lots of new products everyday. But these products are useless unless they are defined to the addressed customers. A brand Manager does this job. He builds the relation between the brand and the customer. He creates the image of the brand in people’s eye and does all the promotion deals whether through the media or other resources. This resume is a sample for Brand Manger. The key is to impress upon the employer that you are a confident person and a keen observer. You know the tactics to manage and keep motivated a team.Hence the employer is more interested to know if you qualify for all his requirement. Make sure that he is. And finally add verified references of known people to stand your resume out among other. See our Marketing Resume Sample for more ideas.

Name: xyz

Cell:   0000

Email: xxx

D.O.B:000

Skype ID:000

Address:

Dubai Driving License – yes

Applied For: Brand Manager /Production Manager/ Marketing sales manager/Manufacturing brand dealer

 Personal Profile:(Brand Manager)

Completed Masters in Business Administration’  Marketing. Possess an in-depth ability to understand and observe things and am a person who is exceptionally accustomed to team-work, and attaining quick results. Having a remarkable ability to work under pressure, I have developed sharp, analytical thinking and the uncommon ability to face various challenges. Being of an extrovert personality type, I like socializing and am passionately eager to achieve unimaginable heights in life.(Product Manager)

 Education:(Product Manager)

MBA (Marketing) from Bahria University.

BBA (Marketing) from Bahria University.

Intermediate from PAF College, Faisal.

Experience:  

ABC Pakistan Limited                                                                                                                            

Product Manager/Brand Manager 

Responsibilities:

  • Developing an enduring brand communication that results in increased sales, brand loyalty and improving market share.
  • Development of activity based 12-month brand marketing planning and execution including TV, Activation, PR, mobile, print, social media and outdoor in line with global category strategy and brand vision plan.
  • Spearheading cross functional teams to deliver business objectives from inception to execution.
  • Monitoring and analysis of sales volumes, market share, media & perception trends and competitor activity.
  • Work with media and creative agencies to brief, design and deliver specific elements of projects and marketing campaigns.(Brand Manager)
  • Be part of demand forecast and reporting team and ensuring S&OP delivery.
  • Analyze and report brand’s progress based on syndicated research (Retail Audit & Consumer Panel etc.), brand health indicators and internal sales database.(Brand Manager)

Major Projects:

  • Dove master class 2015
  • Lux style awards 2015
  • Pakistan fashion design council 2015

Recent Projects:

  • Planned and Executed Sunsilk Pakistan Fashion week 2015.
  • Launched New Lipton Blend tea.
  • Launched first Magnum store in Pakistan.
  • Close up Diamond Attraction launch.

Achievements:

  • Awarded Matador of the year 2012 (Best Performer)

Brand Operations / Project Manager:                                                                                

Responsibilities:

  • Plan and discharge all the operations for the campaign.
  • Make Execution dynamics & details.
  • Regulating detailed Costing.
  • Deal and negotiate with the Client upfront.
  • Accommodate and handle the Project management team.
  • Application ensuring the execution is possible before going on ground.

Projects:

  • Lipton Danedar Launch event.
  • Unilever’s (Fair & Lovely , Lipton , Comfort ,Clear shampoo, Cornetto , e.t.c)
  • Engro’s ( Dairy omung )
  • Telenor My Day 2012
  • Nokia Asha Series Activation (nationwide)
  • Nestle ( Maggi , Yogurt , Milk , e.tc)

Coordination:

  • Talent Management for events & activations (Including international artists & celebrities)
  • Internal coordination on the project between activation, procurement and client service.
  • Pursuit of External coordination with other agencies involved for the project.
  • Operative negotiating with vendors.

Brand Pvt Ltd                                                                                                                   

Brand Project Manager

Responsibilities:

  • Developing Complete brand growth solution strategies
  • Application and practice of ideas.
  • Design and execution of BTL campaigns
  • Created pricing strategies, POS and in-store promotions.
  • Pursuit and employment of overall promotion plan and execution.

Projects:

  • Gillette Mach3
  • New Gillette Mach3 sensitive ( Launch – Karachi , Lahore , Islamabad)
  • P&G University Challenge 2011
  • Dollar’s ( Marker Launch)
  • Q-mobile

ABC Promotions

Production Helper Trainer:

Responsibilities:

  • Train the employees according to the organization culture.
  • To coordinate and handle guests issues and implement services appropriate to assisting them
  • Adequate fulfillment of the pressure situation and staying solution-oriented.
  • Participate in bringing new ideas for the betterment of performances at work.

Achievements:

  • Awarded Bowler of the tournament in Bahria Cricket Trophy 2008
  • Employee of the year (matador) In Bullseye communications.
  • Best internee at Pearl continental hotel.

Skills:

  • Thorough knowledge of the principles and methods of Project management
  • Excellent grasp at the usage of Microsoft Office (Word, Excel, PowerPoint, etc)
  • Immense ability to establish and maintain a good objective working relationship with clients.
  • Event Management &Brand activation.

Extra Curricular Activities:

  • Hosting shows.
  • Organizing events.
  • Socializing and meeting new people.
  • Playing Cricket.
  • Swimming, table tennis, cycling.

Reference:

  • Available upon request

Brand Ambassador Resume Sample

A brand Ambassador is a person who is hired by a company or an organization to publicize their products, he/she talks about their product and company in a positive way and embodies the brand that he is endorsing. Now high end companies hire famous and influential people to have their fans following their products. But mostly companies cannot hire the celebrities as they cost a lot of budget. Such companies ask for simple people to endorse their product by talking about it appreciatively and encouraging everyone to utilize it. Have a look at our Marketing Resume Samples for more creative ideas. Following resume is the sample for the job of Brand Ambassador. One important thing to be kept in mind before creating the resume for Brand Ambassador is your personality and confidence level. You must show in your resume that you are a resourceful, social and friendly person who can easily communicate with anyone. Tell them how much you want to work with their company and how much you adore their products. The employer should have the feeling that you really want to join them and not just need a job. In the end putting verified references always seal the resume more confidentially. See also Event Organizer Resume Sample.

Name: xyz

Cell:   0000

Email: xxx

D.O.B:000

Skype ID:000

Address:

Applied For: Brand Ambassador /Cheif brand ambassador Manager/ Marketing sales Ambassador

 Personal Profile:(Brand Ambassador)

Completed Masters in Business Administration’  Marketing. Possess an in-depth ability to understand and observe things and am a person who is exceptionally accustomed to team-work, and attaining quick results. Having a remarkable ability to work under pressure, I have developed sharp, analytical thinking and the uncommon ability to face various challenges. Being of an extrovert personality type, I like socializing and am passionately eager to achieve unimaginable heights in life.(Brand Ambassador)

 Education:(Brand Ambassador)

MBA (Marketing) from Bahria University.

 

Experience:  

ABC Pakistan Limited                                                                                                                            

Brand Ambassador/Brand Manager 

Responsibilities:

  • Developing an enduring brand communication that results in increased sales, brand loyalty and improving market share.
  • Development of activity based 12-month brand marketing planning and execution including TV, Activation, PR, mobile, print, social media and outdoor in line with global category strategy and brand vision plan.
  • Spearheading cross functional teams to deliver business objectives from inception to execution.
  • Monitoring and analysis of sales volumes, market share, media & perception trends and competitor activity.
  • Work with media and creative agencies to brief, design and deliver specific elements of projects and marketing campaigns.(Brand Ambassador)
  • Be part of demand forecast and reporting team and ensuring S&OP delivery.
  • Analyze and report brand’s progress based on syndicated research (Retail Audit & Consumer Panel etc.), brand health indicators and internal sales database (Brand Ambassador).

Recent Projects:

  • Planned and Executed Sunsilk Pakistan Fashion week.
  • Launched New Lipton Blend tea.
  • Launched first Magnum store in Pakistan.
  • Close up Diamond Attraction launch.

 Project Manager:                                                                                

Responsibilities:

  • Plan and discharge all the operations for the campaign.
  • Make Execution dynamics & details.(Brand Ambassador)
  • Regulating detailed Costing.
  • Deal and negotiate with the Client upfront.
  • Accommodate and handle the Project management team.
  • Application ensuring the execution is possible before going on ground.

Brand Pvt Ltd                                                                                                                   

Assistant Brand Ambassador Manager

Responsibilities:

  • Developing Complete brand growth solution strategies
  • Application and practice of ideas.
  • Design and execution of BTL campaigns
  • Created pricing strategies, POS and in-store promotions.
  • Pursuit and employment of overall promotion plan and execution.

Achievements:

  • Awarded Bowler of the tournament in Bahria Cricket Trophy 2008
  • Employee of the year (matador) In Bullseye communications.
  • Best internee at Pearl continental hotel.

Skills:

  • Thorough knowledge of the principles and methods of Project management
  • Excellent grasp at the usage of Microsoft Office (Word, Excel, PowerPoint, etc)
  • Immense ability to establish and maintain a good objective working relationship with clients.
  • Event Management &Brand activation.(Brand Ambassador)

Extra Curricular Activities:

  • Hosting shows.
  • Organizing events.
  • Socializing and meeting new people.
  • Playing Cricket.
  • Swimming, table tennis, cycling.

Reference:

  • Available upon request

Agency Manager Resume Sample

This resume is a sample for the post of Agency Manager Resume . Today’s world belong to business in a true sense. And in this respect a Agency Manager Resume works a lot. He plans, preplans, manipulates and determines different strategies and methods to better build a business with minimum chance of failure. He helps in determining the right place for the right product. A resume for this post Agency Manager Resume Sample must be build keeping the crucial point in mind. Below we have given an example of such a resume. This job may not demand higher level of education but it is directly related to your expertise in marketing and sales. Finally adding references(verified) to your resume is going to stand your resume out among others.

Name:XYZ

Mobil No.000000

E-mail: xxxxxxxx

OBJECTIVE:

I intend to build career with leading corporate, committed and dedicate people which will help me to develop, explore innovative ideas and stimulate personal as well as professional growth.

PROFESSIONAL OVERVIEW

  • Experience of working with leading Indian bank HDFC, ICICI Bank and centurion bank of Punjab.
  • An astute professional with 11 years experience in the areas of Sales, Banking Finance, Life & General Insurance & CASA.
  • An enthusiastic, arrive and self discipline individual, accepting a challenging environmental growth and creativity.
  • Direct Sales, Channel Development, Team management and Business Development.
  • Possess excellent communication, relationship management & team building skills with dexterity in managing sales teams.

EMPLOYMENT SCAN

PAST EXPERIENCE

  1. XYZ MICRO FINANCE PVT. LTD.

Designation: Agency Manager

Recruit staff members and oversee training programs. Examine, evaluate, or process loan applications. Approve, reject, or coordinate the approval or rejection, Oversee the flow of cash or financial instruments. Review collection reports to determine the status of collections and the amounts of outstanding balances. Sales & field activities management with Sales Officer and meet monthly & quarterly sales targets.

  1. XYZ INSURANCE CO.

Designation: Agency Manager

Identifying and recruiting a team of Insurance advisers,

Training and motivating the team of advisers.,

Adviser Management – Managing,

Daily Activities management,

tracking and analyzing performance of advisers,

Prepare Short term and Long-term sales strategies so as to ensure that Monthly / Quarterly and Annual targets are met,

Drive the sales of Life Insurance policies, Prepare sales strategies along with advisers to identify high value sales.

  1. XYZ Bank of Punjab Ltd.

Designation  :  Team Leader

Recruit Trained & Mentor sales team Universal Banking Officers. Achieve the set target through Motivate, Develop and Control the sales team. Monitor market intelligence and developments by conducting field visit regularly. Deals in Personal Loan, SME, BL, STPAL, CASA, LI (AVIVA) & GI (BAJAJ Allianz). Prepare MIS by weekly basis as well as incentives of UBOs.

  1. HDFC Bank Ltd. (HBL Global Pvt. Ltd.)

Worked as Sales executive in Personal Loan, BL & SME

  1. ICICI Bank Ltd.

Worked as Marketing executive in Two Wheeler Loan

  1. Maxwell Industries Ltd.(VIP UNDERGURMENTS)

Worked as territory Sales Executive

Worked In Udaipur, Jodhpur, Kota, Bikaner, Shri Ganganagar Territory Looking after for Distributor’s Stock And Sales.Daily Meeting with Retailers and Also Retail Order Booking In Retail Market.

EDUCATION QUALIFICATION

Bachelor Of  Arts  from Mohan Lal Sukhadiya University , Udaipur (Rajasthan) India.

KEY SKILLS / STRENGTH

  • Enthusiastic and Result Oriented
  • Proactive Attitude
  • Punctual
  • Leadership Qualities
  • Optimistic

PERSONAL DETAIL

Father’s Name                        :XYZ

Date Of Birth                           : 000

Gender                                      : Male

Marital Status                          : Married

Current Location                      : CANADA

Nationality                                 : Indian

Visa Status                                 : Visit Visa

Visa Validity                               : 000

Passport No                                : 0000

Permanent Address                   :ABC

Business Development Representative Resume Sample

This resume is a sample for the post of Business Development Representative. Today’s world belong to business in a true sense. And in this respect a Business Developer helps a lot. He plans, preplans, manipulates and determines different strategies and methods to build the relationship between the customer and their requirement and the company’s range of products. He helps in determining the right place for the right product. A resume for this post must be build keeping the crucial point in mind. Below we have given an example of such a resume. This job may not demand higher level of education but it is directly related to your expertise in marketing and sales. Finally adding references(verified) to your resume is going to stand your resume out among others.

Name: xyz

Email:xxx

Cell No.000

Objective: (Business Development Representative)

Seeking a challenging position with an international organization or with local organization with international environment whereby I can build upon my specialties and Personal skills and my future studies, and contribute to the organization

Personal Data: (Business Development Representative)

  • Date / Place of Birth    : 0000
  • Nationality                  : Egyptian.
  • Religion                      : Muslim
  • Military Status            : Exempted.
  • Marital Status             : Single.

Educational Background: 

  • General Certificate
  • Bachelor of Commerce, English section, Cairo University, 2008.
  • Major: Actuarial Science

Working Experience:

  • Business Development Executive in Nestle Water Dubai (Recently)

-Promoting products
– Performing follow up duties
– Managing clients
– Providing feedback to managers
– Researching market trends

  • Reinsurance Specialist in Delta insurance  Company working in :

– Perform on reinsurance monthly, quarterly and yearly closing process.
– Ensure general ledger shows all accounting transactions for given period and reconciliations are conducted.
– Prepare monthly or quarterly journal entries relevant to reinsurance.
– Evaluate and process utmost complicated domestic as well as international reinsurance unspecified treaty accounts.
– Review profit commissions accounts and adjust retrospective premium.
– Perform calculation of unjustified premium and audit related treaty provisions following treaty terms.
– Collaborate with accounts statements rendered by cedant.
– Recommend management on implicit and ceded reinsurance account along with policies and processing claims.
– Supervise and confirm all security actions involving letters of credit, funds    withheld and trusts.
– Ensure to correctly maintain all account complying with agreements terms.
– Conduct balances recovery on complicated reinsurance accounts through working with brokers and reinsurers.
– Develop and maintain relations with collections unit to search and resolve complicated settlement issues.
– Identify key changes in losses incurred and leftover balance loss reserves.
– Prepare reinsurance analysis reports for management review.

– Annually statistical Accounts.

– Reconciliation the accounts between our company   and   the other international reinsurance companies.

Facultative Reinsurance (Make a deals with international Reinsurance companies)

  • Motor Assistant Underwriter in ISKAN insurance :

– studying insurance proposals;

–  Gathering and assessing background information in order to.

 effectively assess the risk involved;

– calculating possible risk and deciding how much individuals or organizations should pay for insurance.

– deciding whether the risk should be shared with a reinsurer;

– computing results for appropriate premiums using actuarial information, other statistics and own judgment;

– visiting brokers or potential customers and preparing quotes;

– liaising with specialists, such as surveyors or doctors, for risk assessment;

– gathering information and various types of reports from specialists;

– negotiating terms with policyholders or their brokers;

– ensuring that premiums are competitive;

–  Annual Statistical works

  • Actuarial in Misr Insurance ( training ) :

–  Statistical and Analysis working

– Life insurance formulas and accounts

  • Customer Service in Vodafone:

 –Solve customer’s  problems by clarifying the customer’s  complaint;

-determining the cause of the problem;

-selecting and explaining the best solution to solve the problem;

-expediting correction or adjustment;

following up to ensure resolution.

–  Answering for their inquiries

–  Contributes to team effort by accomplishing related results as needed.

Language:

  • Arabic ( Native)
  • English ( V.Good)
  • French ( Fair )

Training Courses:

  • Reinsurance course (the insurance institute of Egypt – Affiliated to       the Chartered insurance institute of London)
  • Microsoft Office (Word- Excel- Data base).
  • Of internet research- (in Caritas Egypt).
  • General Computer course – (in Caritas Egypt).
  • General English Course – (British council & Armed Forces Institute).
  • Body Language and Communication Skills course.

Skills:

Personal Skills: 

  • Negotiation Skills.
  • Listening skills.
  • Statistical and analysis work skills
  • Public speaking skills and ability to make presentations.
  • Work perfectly under pressure & stress.
  • Ability to work independently and as a part of team, carry out duties and responsibilities.

Head of Customer Services Resume Sample

This resume is for the post of Head of Customer Services. The Basic functionality of Head of Customer Services is to ensure absolute satisfaction of the customer before, during and after the purchase or a service. As a Head of Customer Services or a deputy you are required to make sure that your customer is satisfied and your co workers are as much dedicated and passionate as the job demands. A Head of Customer Services resume is the initial step of presenting yourself before the employer. It must be concise and predictable. Do add some previous experiences showing your efficiency in dealing with public and your efficacy in convincing them(Head of Customer Services). Furthermore we have devised a sample (Head of Customer Services) for you to help you put your strength forward and make your resume prominent.

Name: XYZ

Head customer services (patient)

Services Department, Administration

Applied For:Head of Customer Services/Customer Services Representative

  Profile

(Head of Customer Services/Customer Services Representative )

Procurement, Reception

Qualified and result oriented professional with Experience in administration,

customer (patient) Services department, procurement, Reception (Customer Services) with good communication,

, interpersonal, presentation and coordination Skills.

 Personality

A dedicated team player .who can bring to your Business additional profession, passion,

Productive ideas, enthusiasm and out of The box thinking packed with practical work Experience .Also a trustworthy, colleague Capable of dealing with constant challenges And leading change.

Qualification

Master in Business Administration (MBA)

Gomal University D I Khan Pakistan

Bachelor of Arts (Graduation)

Punjab University Lahore Pakistan

Intermediate in computer Sciences (HSSC)

FBISE Islamabad Pakistan

Metric in Sciences (SSC)

FBISE Islamabad Pakistan

  E x p e r i e n c e

Head of Customer Services/Customer Services Representative        

Ali Medical Centre Islamabad Pakistan

Responsibilities:

  • Helping to build good customer relations
  • Supervise more than 200 employees including Receptionist, technical ,drivers ,cafe staff
  • Recruiting staff and doing appraisals
  • Arranging staff meetings
  • Training and development
  • Handling complaints and queries (from customer and staff)
  • Helping to develop a customer services policy for an entire organization (OPD,IPD)
  • Communicating courteously with customers by telephone, email, letter and face to face
  • Collection of feedback of every customer (patient)
  • Analysis statically of feedback forms and follows up
  • Daily, weekly, monthly and annually report to CEO and Chairman
  • Maintain Daily visit sheet room to room and entire organization and report to CEO and Chairman
  • Being involve in staff hiring and appraisals
  • Meeting with CEO, Chairman and other mangers to discuss possible improvements to customer services
  • Developing customer services procedures, policies and standards for organization and department
  • Supervise directly and or through subordinate ,clerical and lower level technical employees
  • Supervise the drivers and transportation and maintain the transport
  • Arrangement of internal and external meetings with new contractors to make the organization cost effective
  • Maintain daily attendance manually and electronically of subordinates

Additionally performed job as procurement (purchasing) officer

  • Purchasing all goods and services for organization
  • Contracts with new vendors and arranging meetings
  • Preparation Purchase Request (PRF) Form and approval from higher authorities like CEO and Chairman
  • Preparation of purchase Order and Good Receiving Note (GRN)
  • Comparison of Quality and rates of Vendors
  • Maintain complete update purchasing records and pricing in the system
  • Schedule market visit and conduct competitor survey
  • Handling and monitoring of claims to vendors for defective ,shortage, missing parts
  • Plan and manage inventory levels of materials of products
  • Collection of Quotations and comparison, discussion with CEO and Chairman and finalize.

Excel Labs

Customer Services Representative

Responsibilities:

  • Provide general and administrative support
  • Receive and sort mail and deliveries
  • Prepare correspondence and documents
  • Maintain petty cash
  • Control Inventory and relevant to reception area
  • Answer telephone ,screen and direct calls
  • Provide information to callers
  • Greet persons
  • Tidy and maintain the reception area
  • Maintain proper data of patients (customers)
  • Monitor and maintain office equipments
  • Timely Reports provided to customers
  • Maintain daily visit sheet of customers
      IT  Skills
  • One year Diploma in computer software’s Including Office Automation & outlook.
  • Short computer course
  • Typing speed 30 wpm
Languages
  • English    .  Urdu
Personal Information

Name:                                           xyz

Father Name:                              xyz

Passport No:                                0000

Date of Birth:                              17-07-1986

Current Residency                      pak

Visa Status                                 Visit Visa

Nationality                                 Pakistani

Religion:                                       Islam

Marital Status:                             Single

Phone:                                          0000

E-mile:                                           xxxx

Postal address:                            abc

 Reference

Furnished promptly upon request with supporting documents

Business Development Manager Resume Sample

This resume is a sample for the post of Business Development Manager. Today’s world offers great opportunities as well as competitions to a man. Here establishing a new business or maintaining an old one is not a plain sailing. Discreet knowledge or education is not something that would suffice the needs to meet these days. A Business Development Manager is primarily responsible for taking Business to another level – a higher one. He must be aware of the prevailing fashion as well as with an insight to predict and to perform. Below is given an example of Business Developer resume that should help in creating your resume according to the requisites. It shall guide you to put your skills and experience at the right place. Finally do try to add previous credits or awards as they shall really make your resume stand out among others.

Name: xyz

Mobil: xxx

Email: xxx

Gender: M/F

Applied For: Business Development Manager / Catering Manager /Event Manager

OBJECTIVE:(Business Development Manager)

I am seeking a position in finance and administration at large multinational companies, respectable banks or large accounting firms. Where I can further challenge my communication and business skills.(Catering Manager)

SKILLS:

Computer:

  • Microsoft Office XP/2000/97 (Word, Excel, Access, PowerPoint, Outlook).
  • Quick Book 99 Premier, 2006, 2007 Pro, 2008 Enterprise.
  • Primavera Software
  • Ezyware
  • Focus 6,RT
  • Microsoft Dynamics GP 2010
  • SAP FICO ECC6 End user

 Language:

  • Arabic:   Native Language.
  • English:  Very Good (Written & Spoken).

   Personal:

  • Ability to work on own initiative, prioritize work, handle pressure
  • Ability to communicate effectively in person, in writing and over the telephone with individuals and with a wide variety of organizations and audiences and to research, analyze and interpret complex information and produce clear verbal and written reports.
  • Ability to lead and to contribute to the team.
  • Ability to undertake Financial Analysis and Business Development.

EDUCATION:               

Ain Shams University       Cairo, Egypt

  • A. in accounting.
  • Faculty of Commerce-Accounting Section.
  • Graduated with a mark of “Average”.
  • Training course in “Financial Analysis.”
  • Sponsored by human resource unit in Ain Shams University.
  • GPA: Very good.

Ain Shams University     Cairo, Egypt

  • Training course in “Principles of Accounting.”
  • Sponsored by human resource unit in Ain Shams University.
  • GPA: Very good.

 EXPERIENCE: (Business Development Manager)

Final Touches (John Arthur)             Muscat, Oman

Multinational Furniture Manufacturer.

  • Director of Finance and Administration
  • Management reporting for submission to HQ in Kuwait reporting directly to Finance
    • Director, General Manager & CEO.
    • Manage team for 11 Employees and Basic tasks is how to Preparation and presentation of monthly, quarterly & Yearly IFRs Financial statements.
  • Undertake marketing activities.
  • Implement strategic development and resource plans, particularly in the areas of service development, staff development and the management of change.
  • Develop, monitor and maintain management information systems and procedures.
    • Analyze and present financial reports in an accurate and timely manner; clearly communicate monthly and annual financial statements; collate financial reporting materials for all donor segments, and oversee all financial, project/program and grants accounting.
  • Coordinate and lead the annual audit process, liaise with external auditors and the finance committee of the board of directors; assess any changes necessary.
  • Oversee and lead annual budgeting and planning process in conjunction with administer and review all financial plans and budgets; monitor progress and changes and keep senior leadership team abreast of the organization’s financial status.
  • Manage organizational cash flow and forecasting.
  • Forecast cash flow positions, related borrowing needs, and available funds for
  • investment

Multinational Furniture Manufacturer-Retail (Gifts items-Garments)

Catering Manager:

  • Manage the preparation of the company’s budget
  • Report to management on variances from the established budget, and the reasons for those variances
    • Assist management in the formulation of its overall strategic direction
  • Participate in the formation of financial plans to ensure the provision of adequate funds to meet the organization’s long and short term requirements
    • Internal audit control the movement of assets and inventory of the company ensuring the documentary cycle of the company
    • Engage in ongoing cost reduction analyses in all areas of the company
    • Interpret the company’s financial results to management and recommend improvement activities
    • Participate in target costing activities to create products that meeting predetermined price goals
    • Assist in the determination of product pricing in relation to features offered and competitor pricing
    • Maintain banking relationships
    • Performs statistical and actuarial analysis by applying appropriate protocols in analyzing data and reaching accurate conclusions.
  • Undertake such other duties and tasks as may lie within the scope of this post to ensure the effective delivery and development of the service.

Mall, Transportation, Maintains, Test Catering, Marine Service, Valet parking , Car Wash Service & Travel Agency

Event Manager:

  • Preparation and presentation of monthly, quarterly & Yearly IFRs Financial statements.
  • Program development and dynamic environment of accounting and operational company to develop the statistical results, control and audit.
  • Preparing Management Accounts for financial institutes, banks and for internal management purposes.
  • Manages accounting and budget activities and provides fiscal information.
  • Develops and modifies rules, policies, or standards in the accounting department.
  • Interprets, clarifies, explains and applies agency policy and procedures, business practices, laws and regulations, etc.
  • Analyzes, summarizes and/or reviews data; reports findings, interprets results and makes recommendations.
  • Develops budgets including fund allocation, revenue collection, budget projection, expenditures.
  • Supervises subordinate personnel including: hiring, determining workload and delegating assignments, training, monitoring and evaluating performance, and initiating corrective or disciplinary actions.

 PERSONAL INFORMATION:

Date of Birth:       February 18, 1982.

Place of Birth:      Cairo.

Nationality:           Egyptian.

Marital Status:      Married.

Military Status:    Exempted.

Location:              Cairo.

Visa Status:          Residence

N.O.C:                    Available

References are available upon request.