This resume is a sample for the post of A Bank manager. A Bank Officer is responsible for reporting, managing and engaging all the transactions and making them error free. He reports about daily activities that are carried out by the bank and also trains his co workers. A resume is your first interface with the employer. It should be constructed in such a manner that it should convince the employer about you suitability for the job. A resume begins with your initial information following by you education and expertise, and then it must have ample manifestation of your previous experiences impressing upon the employer that you are well aware of the job he is asking for. Finally adding (verified) references to your resume is going to stand your resume out among others.
|Executive Summary||(Bank Officer)|
|Dynamic executive with more than 9 years work experience in administrative, operation, call centre and customer relation positions within progressive companies. Excellent competencies in executing a number of tasks simultaneously including strong background in banking customer service, translation works and medical claims processing. Innovative and reliable team player with strong organizational, communication, analytical, problem solving, customer service, time management, and IT skills. Aspiring to work in Banking Operation / Personal Assistant / Administration domain.|
|+ Gulf experienced Administration professional||+ Diversified industry work exposure|
|+ Expertise in secretarial support and data entry||+ Strong customer service orientation|
|+ Tact to deal with people at all levels||+ Excellent coordination and administrative skills|
|+ Performs efficiently under work pressure||+ Enthusiastic and accommodating personality|
|Bachelor in Computer Science (Bank Officer)|
|Belford University, United States of America Currently studying MBA in University of Punjab|
|Higher Diploma in Computer Studies & Business Communication|
|Gloucestershire College Britain (Middle East Institute for Computer & Cultural), Sharjah, UAE|
|§ Exposed into diversified industries and developed skills in administration.§ Achieved consistent career growth based on excellent performance displayed in the assigned responsibilities and by contributing to the achievement of company objectives.§ Showed flexibility in working well in cross-functional teams even under pressure with a good sense of urgency to complete tasks within strict deadlines.§ Experienced in medical industry and acquired knowledge on medical claims and insurance processing.|
|Career Snapshot||(Bank Officer)|
|Clearing Processing department Operation AssistantADCB(Processing\Clearing for inward\Outward cheques using (ICCS and FCR)).||Dec 2012 – Jan 2015|
|Noor Islamic Bank, UAE|
|Call Center Operator & Customer Service Agent||jan 2009 – Aug 2012|
|(Du) Telecommunication Company, UAE|
|Medical Secretary / Translator / Senior Data Entry Operator||Jan 2006 – Nov 2009|
|Medical Center (Branch of Al Zahra private Hospital), Sharjah, UAE|
|Banking Operation and Call Center :
§ Witnessed the basics implementations and establishing the rules of a new brand call centre (Noor Islamic Bank).
§ Oversee bank operations taking care of back-office operations, customer service .
§ Excellent knowledge of banking products & services including policies plus standards substantial in addressing to the customer’s queries or complaints.
§ Able to oversee operations with great deal of patience and detailed-oriented.
§ Start discussion; sharing of ideas with team members; identifying possible solutions and enforcing the same towards achieving banks’ objectives.
§ Familiar with troubleshooting of issues through narrowing down into pieces and enforcing action.§ Prepare reports about accomplishments for the day and forward to management.
§ Encourage and develop customer eccentric work culture plus optimize internal-external customer satisfaction. Balance the resource and activities of the department and ensure a high level of internal and external customer service is maintained.
|§ MS Office Suite (Word & Excel), E-mail applications and internet research§ Programming languages (C+, Pascal & Visual Basic)|