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Client Relationship Executive Resume Sample

This resume is a sample for the post of Client Relationship Executive. It is a very important for any company/organization. A client relationship Executive build a link between the client and the company. He ensures that the company is aware of the clients’ needs and the client is satisfied with the comapny’s products. The employer would prefer an employee with good resources and customer relationship. How a good resume should be build for this post? It must be build in a manner that it should impress upon the employer your suitability for the job. Below is given an example of such a resume. Please add verified references/credits/awards from your previous experiences to add to the value of your resume.

Name:  xyz

Cell    :  0000

Email:  xxx

Objective )Client Relationship Executive )

Provide me an environment where I can best utilize my talent and skills for professional as well as organizational success. I can utilize my talent of hard work, dedication and sound application knowledge in a highly charged and stimulating work environment. So far my motivation and dedication is concerned one can rest assure of it.

ACADEMIC CREDENTIALS(Client Relationship Executive )

  • I have completed my post graduate diploma in Commerce & Economics.
  • I have completed my Bachelors of Commerce (BCOM) from Degree College.
  • Highest in Business Management Studies in the year 2008.
  • Diploma of one year from Frankfinn Institute of Switzerland.
  • BTECH Travel Management.
  • Aviation Security and Training.

Experience:

ABC Group LLC                                                                            

Client Relation Executive :

Job Responsibilities:

  • Guide and lead team members to deliver products/services that meet or exceed the customer requirements.
  • Manage and train resources to ensure quality and consistency of service to customers
  • Schedule and conduct status meetings with appropriate development resources and customers.
  • Provide proper refund and compensation to customers on time.
  • Assist sales team in business acquisitions, planning, retention and management.
  • Maintain complete and accurate customer correspondence data
  • .Develop and update client related reports.
  • Managing client relationships to build a reputation for excellent service and generate repeat business.
  • Negotiate and manage agreements through business contract process
  • Create online videos, training guides, FAQs, WebEx training sessions etc. to benefit all customers.
  • Identify and develop problem solving methodologies to resolve customer issues
  • Listening to customer requirements and presenting appropriately to make a sale
  • Maintaining and developing relationships with existing customers in person and via telephone calls and email
  • cold calling to arrange meetings with potential customers to prospect for new business
  • Responding to incoming email and phone enquiries
  • Acting as a contact between a company and its existing and potential markets
  • Negotiating the terms of an agreement and closing sales
  • Gathering market and customer information
  • Representing the company at trade exhibitions, events and demonstrations
  • Negotiating on price, costs, delivery and specifications with buyers and managers
  • Challenging any objections with a view to getting the customer to buy;
  • Advising on forthcoming product developments and discussing special promotions;
  • Creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer

Shaheen Airways at Mumbai International Airport

Senior Client Relation Executive:

Job Responsibilities:

  • Develops the sales and marketing plan and supporting sub-plans in close consultation with the travel agency Country Manager, seeks approval from the travel agency
  • Sales call plan to travel agencies, corporates and SME’s Sales plan by OD market and segment
  • Marketing plan to support the sales objectives
  • Media plan
  • Sponsorship plan
  • Public relations plan
  • Manages the Sales Team and ensures the sales call plan is designed to target the right origin-destination markets and segments within that.
  • At the direction of CM, develop specific sales plan to target FIT and group leisure and labour movements to key destinations within the network.  Ensure that sales calls are made to key decision makers and product design to increase market share
  • KPI’s for passengers, yields, revenue, load factor by cabin, weekly and monthly sales targets by OD market, monthly sales and flown revenue targets
  • Performing all duties associated with the pre-planning of flight such as seat editing/group check-in requirement and special handling request for VIP, CIP, UNM and INAD passenger.
  • Assisting customers with travel documentation prior to check-in and ensuring baggage is accurately released to the aircraft.
  • Attending to passengers with missing baggage and raising AHL`S/DPR Manual/System with appropriate documentation and tracing action.
  • Using initiative to identify service opportunity and showing an adaptable attitude towards being available to work in all areas as required.
  • Maintaining an accurate, complete and current knowledge of all operating system and process in order to deliver faultless information and efficient service, and minimising the impact of problem on passengers.
  • Presenting a positive and professional image of the organization at all times by maintaining high level of service delivery

PIA Airline 

Job responsibilities:

  • International Flight Reservation
  • Creating International Flights and post flights
  • International document check of passengers for all flights.
  • Commenting & editing of cross passenger.
  • Check-in all international flights and finalizing one hour prior departure.
  • Doing arrival departure and boarding.
  • Connecting transit passenger to right destination.
  • Experience in handling D.N.B`s

Personal Skills/ Strengths

  • Comprehensive problem solving abilities.
  • Remarkable ability to work productively on own initiative and as part of a team.
  • Profound ability to work under time pressure.
  • Strong knowledge of principles and processes of giving top class customer service.
  • An active team player with excellent communication.
  • Punctual, co-operation, teamwork skills, enthusiasm, motivator and leadership skills.
  • Exceptional knowledge and ability to deal with the people from various backgrounds.
  • Excellent speaking voice, well-groomed and friendly appearance.
  • Solid ability and willingness to act according to customer needs and requirements to advance a good relationship with customers.

Technical Skills

  • Market Research Information for ITES.
  • Good communication.
  • Knowledge MS-Office Suit.
  • Knowledge in Outlook, Internet Issue, Remote Accessing, Printer Installation.
  • Market analysis for IT companies through CATI/CAWI methodology
  • Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
  • Able to express ideas clearly and convey necessary information.
  • Able to recognize and attend to important details with accuracy and efficiency.
  • Able to provide courteous, timely service when addressing customer questions and concerns.
  • Knowledge and/or expertise in related area of responsibility.
  • Possesses strong data entry skills.
  • Possesses strong organizational and time management skills, driving tasks to completion

 Curricular activities

  • Head of the Corporate Social Responsibility team in college.
  • I have achieved several prizes in the business and cultural fests.
  • I have been in the core team to organised national level business fests like ACME-2010 and 2011.
  • I have attended conferences conducted by NIPM and APHRM.

Personal details

  • Date of Birth :         000
  • Nationality :            Indian
  • Marital Status         SINGLE
  • Languages :             English, Basic Arabic, Hindi
  • Visa status :             Residence Visa
  • Passport no :           0000

Flight Attendant Resume Sample

A Flight Attendant works with a team to ensure the safety and comfort of the passengers. He is the part and parcel of the cabin crew. Following resume is a sample for the post of Flight Attendant. The employer would definitely prefer an experienced and trained employee but there are numerous organization that train the newbies. The resume is defined as any piece of paper with brief information about your education, experience, expertise and skills. Always keep your resume updated. Below is given an effective sample of the resume, customize it with your particulars. Best of luck…!

Name:                XYZ

Email Address:   xxx

Mobile:               000

Address:             abc

CAREER OBJECTIVES (Flight Attendant)

In pursuit of my instinct passion, expertise and experience in the diverse fields, I have always been statistically aiming to reach to the pinnacle of these realms. Desirous to excel, I am looking forward to a challenging and senior position in a reputable organization committed to impart excellence and utilize my skills to the maximum. I am looking forward for a challenging and rewarding role where I can apply my skills that I have acquired during my career.

EXPERIENCE (Flight Attendant)

Cabin Crew

Handling the following responsibilities:

  • Attending a pre-flight briefing, during which air cabin crew are assigned their working positions for the upcoming flight. Crew are also informed of flight details, the schedule and if there are passengers with any special requirements, such as diabetic passengers, passengers in wheelchairs or the number of infants on board;
  • carrying out pre-flight duties, including checking the safety equipment, ensuring the aircraft is clean and tidy, ensuring that information in the seat pockets is up to date and that all meals and stock are on board;
  • welcoming passengers on board and directing them to their seats;
  • informing passengers of the aircraft safety procedures and ensuring that all hand luggage is securely stored away;
  • checking all passenger seat belts and galleys are secure prior to take-off;
  • making announcements on behalf of the pilot and answering passenger questions during the flight;
  • serving meals and refreshments to passengers;
  • selling duty-free goods and advising passengers of any allowance restrictions in force at their destination;
  • reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations;
  • giving first aid to passengers where necessary;
  • Ensuring passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers.

Office Assistant

Handling the following responsibilities:

  • Filling documents as per the requirement of the office managers or updating files and registers related to attendance and work of the staff.
  • Data entry and loading other necessary information into the software programs.
  • Making copies of the documents, as assigned by the office managers and also according to the needs of the office.
  • Answering and receiving phone calls.
  • Sending faxes in matters related to the office jobs and related works.
  • Monitoring the order supplies related to the office.
  • Distributing the incoming mails to the respective staff.
  • Maintaining and organizing the paper and electronic documents. Storing them properly for future reference.
  • Keeping the list of employee communication and contacts updated.
  • Assisting the concerned authorities in matters related to preparation of annual reports, files, weekly reports and annual magazines.
  • Making all reports daily, weekly and monthly. Maintaining all files.
  • Maintaining the up-to-date list of press and contact lists.

EXECUTIVE PROFILE

  • Highly motivated versatile professional with a proven track record of success.
  • Excellent communication, interpersonal negotiation skills facilitate interaction with clients of
  • Diverse cultures, professions & socio-economic levels.
  • Quick learner, cooperative, coordinating attributes with pleasing personality.
  • Excellent customer service skills handled elite clientele with great satisfaction
  • Held in awe and received acclaim and appreciation throughout the career from management & clients. Liaise with all departments & levels of staff effectively.

EDUCATION

  • Master of Business Administration from Institute of Management Studies Lahore

TRAINING AND INTERNSHIP

  • Three Months Internship Experience in PIA Pakistan International Airline.
  • Three months Internship Experience in Coca-Cola Company Pvt Ltd (Pakistan)

SKILLS

  • Extensive experience in the Hospitality industry has inculcated unique and sound customer service and hospitality ethics and skills
  • Open eyes for customers need and problem solving skill
  • Trained and rich practiced skills in a number of Hotel and tourism skills

SUBJECTS OF SPECIALTY

  • Financial accounting
  • Cost accounting
  • Human Resource Management
  • Business Communication
  • International Marketing

LANGUAGES

  • English (Proficient)
  • Hindi (National)
  • Urdu (National)

HOBBIES

  • Music
  • Travelling
  • Computers
  • Athletic
  • Reading books

PERSONAL INFORMATION

  • Father’s Name             xyz
  • O.B                               000
  • Marital Status              Married
  • Religion                        Islam
  • Nationality                   Pakistani
  • Visa Status                  Residence Visa

Service centre Coordinator Resume Sample

Following resume is for the post of Service Centre Coordinator. A Service Coordinator ensures to serve as a team and also as an individual. His responsibilties varies according to the requirement of the Organization/Company. For this job the employer would demand a friendly-faced, confident and self motivated employee. Good communication skill is an additional quality. Your resume must manifest all those qualities that are demanded by the employer. For this purpose we have build resume sample below. It should help you in making a precise yet convincing resume.

Name: XYZ

Cell No.:000

Email: xxx

Applied For: Service centre Coordinator/Customer Coordinator/Coordinator Manager

Career Profile: (Service centre Coordinator)
My professional approach coupled with my strong work ethic has rewarded me with a successful career to date. The need to negotiate on many levels has seen me develop sound skills in this area which have had a positive impact on many of the projects I’ve worked on from both a financial and non-financial perspective.

I have a strong eye for detail, am quietly confident, ambitious yet approachable and respectful, which are some of the key qualities that make and effective leader. I am a determined individual and who believes in a ‘keep it simple’ style of leadership which ultimately brings out the best in teams and leads to sustainable success.

We all have a unique selling point and mine is my extremely adaptable skill set. Having worked across the management industry, I have developed the basic fundamental skills which can be adapted to any industry.

Objective:

To use my ability to work in a team environment. I am self motivated and able to work both independently and as a collaborative team member to obtain a position where I can maximize my organizational and interpersonal skills and knowledge which will add to my years of experience that will allow me to grow personally and professionally. .

Service centre Coordinator

Responsibility

  • Organizing the Dubai Service Centre operations and keeping the records up to date.
  • Responsible for day to day functioning of the service centre.
  • Handling all the claims and issues of the Service centre in Tehran and Dubai repair jobs, parts order, claims, parts pricing, warranty claims, DOA claims and offering support to Tehran Service centre.
  • Dealing with customers for repair/service of equipment in Dubai service centre & updating customers on the status of the repair jobs pending
  • Prepare repair estimate in consultation with the service engineers.
  • Getting the customers approval for the repair estimate in order to proceed ahead with the repairs.
  • Arrange the schedule of the Field engineers for Site visit.
  • Tracking of system invoices to consider warranty repair.
  • Maintain inventory of spares, tools, maintenance tools, service and operation manuals in the service centre.
  • Procurement for spares and other consumables required for service centre and for sales in the showroom.
  • Prepare purchase requests and purchase orders for spare parts.
  • Prepare the Order confirmation report and Invoice of a completed job.
  • Keep track of job repair status and update it in the system
  • Keep track of the warranty claims and follow up with supplier/manufacturer
  • Liaison with Sony Professional Service, Sony Gulf FZE, Fujinon, Libec & Sachtler, GMBH service centre on issues, claims & service updates on Third Party Maintenance repairs.

P.I.A. Airlines pvt. Ltd, Pakistan.

Responsibilities Floor Supervisor

  • Supervision, monitoring and review of team activities.
  • Managing and maintaining Quality of Customer Handling for a team of 45 agents.
  • Trained on Mini soft, Sky port, for Check in and Reservation.
  • Guest check in
  • Departure control.
  • Arrival control system.
  • Ramp control.
  • Taking adequate measures to monitor and analyze the performance on all parameters as set by AAI so as to design immediate POA when observed.
  • Secondary ladder point check.
  • X-BIS Screening.
  • Involved in the preparation of daily, monthly and yearly reports.
  • Baggage mishandling trackers.
  • Baggage loading and unloading system.
  • Training loaders for baggage handlings.
  • Handling passenger complaints
  • Auditing and improving CSR compliance to the Quality KRAs and KPIs.

Key Deliverable:

  • AVSEC & Screener Qualified
  • International & Domestic Reservation training in Kingfisher-SABRE
  • DCS Qualified in INDIGO
  • My efforts made my station rank the best pan India for ZERO MHB.

Duty supervisor

Responsibilities:

  • Maintaining and continuously updating repository of documentation of all policies, procedures and processes.
  • Sales, Telesales and Reservations.
  • Ticketing, Pre flight check, coordinating for frequent flier program /King club.
  • Trained on Sabre, Galileo, and Amadeus for airline reservation and ticketing.
  • Supervision, monitoring and review of team activities.
  • Managing and maintaining Quality of Customer Handling for a team of 30 agents.
  • Involved in the preparation of daily, monthly and yearly reports.
  • Baggage mishandling tracker
  • Handling queries and complaints from walk in Guests, Travel agents and corporate’s.
  • Auditing and improving CSR compliance to the Quality KRAs and KPIs.

ABC Pvt. Ltd, Lahore

HUMAN RESOURCE MANAGER

Responsibilities

  • Organizing interview for candidates in various MNC’s
  • Imparting training to candidates, organizing refresher as per their interview scores.

QUALIFICATION:

  • MBA Persuing

ALLMA IQBAL Open University, ISLAMABAD.

  • PG Diploma in Management, 2013

ALLMA IQBAL Open University, ISLAMABAD.

  • PG Diploma in Marketing Management, 2012

ALLMA IQBAL Open University, ISLAMABAD

  • Bachelors of Business Administration , 2008

GC UNIVERSITY FAISALABAD.

TECHNICAL QUALIFICATION:

  • Packages: MS-Office, Photoshop.
  • Operating Systems: MS Windows (Vista, XP, 2000, 98).
  • One year diploma in computers, Mini soft, Sky port  Amadeus, Galileo,Sabre

LANGUAGES:

  • English Read, Write & Speak,
  • Urdu Read, Write & Speak.
  • Arabic Read,Write.

AWARDS & PROMOTIONS:

  • Awarded Service from the Heart Award
  • Best MHB co-coordinator
  • Employee of the month.
  • Employee of the year.
  • Best HR Manager.
  • Best Group Leader.
  • Get 3 bonus a year.

Flight Operation Controller Resume Sample

Flight Operation Coordinator falls under broader career category of Airfield Operation Specialists. Following resume is a sample for the post of Flight Operation Controller. A Flight Operation Controller ensures the crucial task of Airfield Safety. He (Flight Operation Controller) manages, organizes and handles the Air traffic. It is his job to keep in order the flights: their take off and landing. Other minor responsibilities of Airport and Airways falls under his supervision as well. A Flight Operation Controller resume is your first interface with the employer. It must show your expertise and capabilities as per demand by the employer. Below we have built an example of such a Flight Operation Controller resume. Customize it and add some previous references/awards/credits (if any). Best of luck…!

Name                     :           XYZ

Email                     :            xxxx

Mobile                   :           00000

Address                 :           U.A.E.

Driver License      :            yes

Work Experience

Flight Operation Controller

   PIA KARACHI PAKISTAN. 

Operations specialists manage the intense demands of Commercial and General Aviation meeting industry wide most challenging requests. With the support of our worldwide network of agents and vendors, we guide the chief pilot or dispatcher to each tech stop and final destination, and ensure that aircraft, crew and passengers receive superior personal service and attention in:

  • Handling procedure
  • Navigation and Routing check
  • Applying Landing permit and Overfly permit
  • Fueling

Customer Service Representative                     April 16, 2010 – April 2014

(Reporting to Manager)

Interact with costumer to provide information in response to inquiries about

Product and services like, mobile plan, internet plan and accepting bill payment in CBCM SYSTEM      BY ETISALAT and to handle and resolve customer complaint. (Flight Operation Controller)

Airline Passenger Services                                  

International Transport  Services (ITS) Philippines                                                                              

Flight operation and Security handling procedure.

Passenger checking / Passport and Document.

Baggage checking.

Ramp checking.

Aircraft emergency equipment checking.

Cargo and Priority mail checking.

Knowledge & Skills
  • Knowledge in Customer Service
  • Knowledge in CBCM SYSTEM (customer billing corporate management)
  • Knowledge in SAP SYSTEM (system administrator program) warehousing
  • Knowledge in Computer Software (MS office, Excel, etc.)
Academic Qualifications

PATTS College of Aeronautics

Bachelor of Science in Aircraft Technology

Career Development Program:

Quality Management System ISO 9001:2008

Texas Management Consultant – Dubai UAE

Aircraft and Gate Security Procedure

Philippine Village Hotel – Manila Philippines

Customer Service

United Airline – Manila Philippines

Personal Information

Nationality           :           Filipino

Marital Status     :           SINGLE

Visa                       :           Employment

Birthplace             :           Philippine

Air Cargo Agent Resume Sample

An Air Cargo Agent works for larger courier companies. People with certain passion of interacting new people and are outgoing find this job very satisfying. This job also demands a good command in communication skill with people. (See also Flight Operation Control Resume Sample). Their job includes complete custom documentation, arrangement for the transportation and safe arrival of the parcels and making quotations for clients. (See also Air Ticketing Agent Resume Sample). A resume is your first interface with your employer. Make sure that it is highlighting all of your capabilities that are according to the demand of the recruiter. It must enlist your experience and enthusiasm to grow further. Below we have given a fine example of such a resume. Customize it according to your education and expertise along with credits/awards/references from your previous work for good impression.

Name :   XYZ

United Arab Emirates

Contact Number: 0000000

E-mail Address: xxxx

Applied For: Air Cargo Agent/Airline Helper/Airline Cargo Supervisor

CAREER OBJECTIVES: (Air Cargo Agent/Airline Helper/Airline Cargo Supervisor)

To establish and pursue on a challenging yet rewarding career in a corporate world and to other field as well. And to apply the knowledge that I acquire from my work experienced and respective institution.

WORK EXPERIENCE:

ABC Travel Group (Cargo Department)

Duties and Responsibilities

  • Cargo Sales from walk-in to agencies.
  • Ensure customers/clients satisfaction by providing high quality services.
  • Provide customer services from shipment tracking and inquiry.
  • Knowledge from Cargo Spot System of Gulfair and Etihad Airlines from booking, load plan, adhoc request and general sales.
  • Ensure proper loading, offloading and transportation of cargo from warehouse to airport.
  • Ensure proper documents were attached for custom clearance of Personal Effects to Commercial shipment.
  • Ensure the safety and security of the shipments arrival in its correct destination.
  • Filing and updating office documents.
  • Briefing the personnel in operation to avoid conflicts.

Cargo Agent

Duties and Responsibilities

  • Officer in Charge (Air Hong Kong & Dragonair)
  • Cargo Acceptance
  • Cargo Build-up
  • Manifesting
  • Cargo Outgoing/Incoming Ramp Representative
  • Unisys knowledge ( Cathay Pacific Airways System )
  • Inbound and Breakdown of Incoming Cargo.
  • Cost Control Department
  •  Banquet Sales Department

SEMINAR AND TRAINING ATTENDED:

  1. Dangerous Goods Regulation Training Category

Miascor Cargo Center Naia Avenue Sto.Niňo

Paranaque City, Philippine.

  1. Basic Cargo Handling Course

Miascor Cargo Center NAIA Avenue Sto.Niňo

Paranaque City, Philippines.

  1.  Restaurant Management/ Food Sanitation and Safety

Campus Gourmet De La Salle University Dasmariñas.

Dasmariñas Cavite, Philippines.

  1.  Professional Ethics In The Business World.

Severino De Las Alas Auditorium, Dasmariñas, Cavite.

  1. Property Management System (FIDELIO).

Manhattan Function Room, 2nd Floor of Astoria Plaza.

  1. Escriva Drive, Ortigas Business District, Pasig City.

SKILLS:

  • Good interpersonal and communication skills.
  • Computer Literate: Familiarity in MS word, PowerPoint, and can type more than 25 wpm.
  • Enthusiastic, quick to learn and with good organizational skills.
  • Has the ability to follow instruction and have a high sense of responsibility.

SUMMARY OF QUALIFICATION:

  • Hardworking
  • Trustworthy
  • Responsible
  • Willing to work overtime.

EDUCATIONAL BACKGROUND:

Tertiary                           XYZ University Philippines.

Secondary                         XYZ   Philippines

Primary                             XYZ Elementary School

PERSONAL INFORMATION:

DATE OF BIRTH:                        000

HEIGHT:                                       6’

WEIGHT:                                      200 lbs.

CIVIL STATUS:                           Married

RELIGION:                                   Roman Catholic

CITIZENSHIP:                              Filipino

NAME OF SPOUSE:                      XXX

VISA STATUS:                               Tourist

PASSPORT NO.:                             0000

Air Ticketing Agent Resume Sample

A very responsible position in Aviation. This resume sample is for the post of Air Ticketing Agent/Airline Ticketing Supervisor/Air collection Cashier. The major requisite of this job is your untiring commitment towards job. Air Ticketing Agent needs to be in his senses all the time. A resume is your first interface with your employer. Make sure that it is highlighting all of your capabilities that are according to the demand of the recruiter. It must enlist your experience and thirst to grow further. Below we have given a fine example of such a resume. Customize it according to your education and expertise. Make sure to add credits/awards/references from your previous work for good impression. Best of Luck!

Name:    XYZ

E mail:    XXX

Mobile:    000

Land-line: 000

Applied For: Air Ticketing Agent/Airline Ticketing Supervisor/Air collection Cashier

CARRIER OBJECTIVE: (Air Ticketing Agent/Airline Ticketing Supervisor/Air collection Cashier)

Seeking associated with challenging and responsible career with a distinctive organization, having an operation that provides a motivating work environment as well as an opportunity for career advancement in order to increase, enhance broaden and properly utilize my qualification as well as my experience.

PROFESSIONAL EXPERIENCE

  1. Worked for Ajmal Travels Of India Pvt. Ltd, Kanhangad, India, as Reservation Counter Staff. 
  1. Worked for ABC International Travel & Tours, Kerala as a Reservation Counter Staff. 

SCHOLASTIC ACHIEVEMENTS

  1. IATA/UFTAA Foundation & EBT Course – Canada. Akbar Academy of Airline Studies, kanhangad, Kerala state, India.
  1. Graduation- BCA, Periyar University.
  1. Senior Secondary Education- Plus Two. Chattanchal Higher Secondary School, Kasargod district, Kerala state, India.
  1. Higher Secondary Education- SSLC. Durga Higher Secondary School, Kasargod district, Kerala state, India.

SKILLS

Language Proficiency –     To speak      :  English, Malayalam and Hindi

To write                                                     :  English, Malayalam, Arabic and Hindi.

 Computer Knowledge                             :   MS-Office & Internet

Leadership Quality                                  : Self Disciplined and Supportive

HOBBIES AND INTEREST

  • Playing football
  • Listening Music
  • Browsing net and chatting friends

PERSONAL INFORMATION

Father’s name   & Address                   :  xyz  & abc India

Sex/Marital Status                                 :  Male/Single

Date of Birth                                            :  000

Nationality                                               :  Indian

Passport No                                              :  000

Issue Date                                                 :  000

Expiry Date                                               :  000

Place of Issue                                             :  xxx

DECLARATION

I hereby declare that the above mentioned information is true to the best of my knowledge and belief.

Place:                                                                                      Yours faithfully

Date :                                                                                          (xyz)

Floor Supervisor Resume Sample

This resume is a sample for the post of Floor Supervisor. A Floor Supervisor’s job varies according to the need of the employer. Mainly A Floor Supervisor is responsible for managing and maintaining quality of customer handling, and controlling and supervising his co workers. The resume for this job needs to be as precise. The employer would want to hire an employee with some experience although new and small companies would not mind hire fresh employee with some early training. Your resume must show your passion and uncompromising nature towards your job. It must entail your future plans and expectations. Finally add some references/rewards/credits from your previous experiences. It is definite among otherworldly going to distinguish your resume among others.

Name      : XYZ
Contact No:   0000000
Email       : xxx

Objective:(Floor Supervisor Resume)

To use my ability to work in a team environment. I am self motivated and able to work both independently and as a collaborative team member to obtain a position where I can maximize my organizational and interpersonal skills and knowledge which will add to my years of experience that will allow me to grow personally and professionally.

P.I.A. Airlines pvt. Ltd, Pakistan.

 Floor Supervisor

  • Supervision, monitoring and review of team activities.
  • Managing and maintaining Quality of Customer Handling for a team of 45 agents.
  • Trained on Mini soft, Sky port, for Check in and Reservation.
  • Guest check in
  • Departure control.
  • Arrival control system.
  • Ramp control.
  • Taking adequate measures to monitor and analyze the performance on all parameters as set by AAI so as to design immediate POA when observed.
  • Secondary ladder point check.
  • X-BIS Screening.
  • Involved in the preparation of daily, monthly and yearly reports.
  • Baggage mishandling trackers.
  • Baggage loading and unloading system.
  • Training loaders for baggage handlings.
  • Handling passenger complaints
  • Auditing and improving CSR compliance to the Quality KRAs and KPIs.

Service Centre Coordinator

  • Organizing the Dubai Service Centre operations and keeping the records up to date.
  • Responsible for day to day functioning of the service centre.
  • Handling all the claims and issues of the Service centre in Tehran and Dubai repair jobs, parts order, claims, parts pricing, warranty claims, DOA claims and offering support to Tehran Service centre.
  • Dealing with customers for repair/service of equipment in Dubai service centre & updating customers on the status of the repair jobs pending
  • Prepare repair estimate in consultation with the service engineers.
  • Getting the customers approval for the repair estimate in order to proceed ahead with the repairs.
  • Arrange the schedule of the Field engineers for Site visit.
  • Tracking of system invoices to consider warranty repair.
  • Maintain inventory of spares, tools, maintenance tools, service and operation manuals in the service centre.
  • Procurement for spares and other consumables required for service centre and for sales in the showroom.
  • Prepare purchase requests and purchase orders for spare parts.
  • Prepare the Order confirmation report and Invoice of a completed job.
  • Keep track of job repair status and update it in the system
  • Keep track of the warranty claims and follow up with supplier/manufacturer
  • Liaison with Sony Professional Service, Sony Gulf FZE, Fujinon, Libec & Sachtler, GMBH service centre on issues, claims & service updates on Third Party Maintenance repairs.

Key Deliverable:

  • AVSEC & Screener Qualified
  • International & Domestic Reservation training in Kingfisher-SABRE
  • DCS Qualified in INDIGO
  • My efforts made my station rank the best pan India for ZERO MHB.

Duty supervisor

Responsibilities:

  • Maintaining and continuously updating repository of documentation of all policies, procedures and processes.
  • Sales, Telesales and Reservations.
  • Ticketing, Pre flight check, coordinating for frequent flier program /King club.
  • Trained on Sabre, Galileo, and Amadeus for airline reservation and ticketing.
  • Supervision, monitoring and review of team activities.
  • Managing and maintaining Quality of Customer Handling for a team of 30 agents.
  • Involved in the preparation of daily, monthly and yearly reports.
  • Baggage mishandling tracker
  • Handling queries and complaints from walk in Guests, Travel agents and corporate’s.
  • Auditing and improving CSR compliance to the Quality KRAs and KPIs.

QUALIFICATION:(Floor Supervisor Resume)

  • MBA Persuing

ALLMA IQBAL Open University, ISLAMABAD.

TECHNICAL QUALIFICATION:

  • Packages: MS-Office, Photoshop.
  • Operating Systems: MS Windows (Vista, XP, 2000, 98).
  • One year diploma in computers, Mini soft, Sky port  Amadeus, Galileo,Sabre

LANGUAGES:

  • English Read, Write & Speak,
  • Urdu Read, Write & Speak.

AWARDS & PROMOTIONS:

  • Awarded Service from the Heart Award
  • Best MHB co-coordinator
  • Employee of the month.
  • Employee of the year.
  • Best HR Manager.
  • Best Group Leader.
  • Get 3 bonus a year.

Aircraft Maintenance Engineer Resume Sample

Following resume is a sample for the post of Aircraft Maintenance Engineer. Every job related to Airway let it be of aircraft or airport needs precise and meticulous. An Aircraft Maintenance deals with the delicate yet crucial job of handling, maintaining and working of an aircraft. The resume for this job needs to be as precise and carefully made as the job is. The employer would want to hire an employee with some experience although new and small companies would not mind hire fresh with some training of course. Your resume must show your passion and uncompromising nature towards your job. It must entail your future plans and expectations. Finally add some references/rewards/credits from your previous experiences. It is definitely going to distinguish your resume among others.

Name: XYZ

Contact No: 00000000

E-MAIL: xxxxxx@xxxx.xxx

CAREER OBJECTIVE:

I aspire to build a professional career in the Aviation industry as well as relevant Industry and to gain adequate skills and challenging positions in the field of Aircraft Maintenance Engineering and Marketing Management with a reach towards new technologies where making a significant contribution to the success of my employer and further my career development opportunities.

PERSONAL INFORMATION:

Name                                           :   XYZ

Sex                                               :   Male

Date of Birth                                :  0000

Marital status                              :   Married

Religion                                         :  xyz

Languages Known                       :   English, Hindi and French.

Driver’s license UAE                    :  YES

Nonsmoker / drinker

Residence                                       : UK

Reference:

Airlines Aviation Services LLC.

ACADEMIC QUALIFICATION:

  • Successfully completed Aircraft Maintenance Engineering in Mechanics Stream from Aviation Academy Hyderabad, PAKISTAN with 83% equivalent to  ICAO TYPE II standard covering subject on  Basic Airplane Mechanics related system of light category of aircraft to cover Light Aero plane(LA), and BAMEL(License NO:14110) in the above mentioned category .
  • Completed Intermediate Board of Intermediate Education, Hyderabad, Andhra Pradesh with 68.6% aggregate, year 2006 from Sri Chaitanya Junior College, Chaitanyapuri, Hyderabad, Andhra Pradesh, India.
  • Completed 10th (SSC), Board of Secondary Education, Hyderabad, Andhra Pradesh with 78% aggregate, year 2004 from St. Joseph’s Grammar High School, Hyderabad, Andhra Pradesh, India

EXPERIENCE: 

  • Currently working on BOING as an Aircraft technician for Airlines Aviation Services for the past 5 YEARS
  • Assisted in Working on technical records of CAMO ,CAME, revisions in MEL, Assistant in controlling technical publications and maintaining technical log book and raising Purchase orders of spares including AOG on FLYPAL ( software ).
  • Additional experience in logistics which includes ordering and clearing aircraft spares from PAKISTAN& Sharjah customs. Obtaining permission in the respective airports to take parts inside and outside the airport with their authorities and dealing with AOG spares.
  • Managing responsibility of customs clearance product of the company
  • Monitoring regulatory and legislative changes
  • Interpreting and responding to custom queries
  • Implementing and controlling desired operating procedures
  • Managing imported goods clearance at airport
  • Managing cash expenses related to clearance
  • Communicating with shipping Co’s for shipment arrivals & collection of delivery orders.
  • Documenting , filling documents & other communication
  • Prioritize clearance as per logistics planner updates
  • Following up with the freight forwarders & couriers for freight quotations & price lists for inbound and outbound shipments.
  • Additional experience in making Airports IDs, Airports driving permits and staff travelling documents
  • Assistant to V P Engineering of maintenance.
  • Additional experience on flight operation under the supervision of ac flight dispatcher.
  • Undergone 7 Months Practical Training as an Aircraft Maintenance Engineering Trainee associated in “C-Check/Major Maintenance” of “A-320 Aero Planes” fitted with “V-2500-A1” IAE .
  •   Practical training as an On Job Trainee associated in routine inspection, line maintenance & major maintenance on the fleet.

JOB DESCRIPTION:

  • Assisted in performing Transit inspection and Turn around checks in Line maintenance and also performed installation and removal of line replacement units of BOING 747-246F
  • Deals with parts procurement and logistics work of Aircraft spares
  • Assisted in servicing, modifications, repair and replacement of aircraft components / Items of equipment and all scheduled checks (Including Transit, Daily, Weekly, A- & multiple A- checks except C check) on Cessna 152 and Cessna 172 aircraft.
  • Assisted in Major Maintenance/ “C”- Checks, Removal, Replacement, Installation and Repair on Aircraft Airbus A320 and its components
  • Assisted in arrivals and departures on Aircraft Airbus A319, A320,A321

PASSPORT DETAILS:

Passport Number                                :           0000

Place of Issue                                        :           PAKISTAN

Date of Issue                                         :           0000

Date of expiry                                        :           0000

Plumber Resume Sample

This resume is an example post for an Electrician/Plumber from our Worker Resumes (Housekeeper Resume Sample, Hotel Cleaner Resume Sample, Waiter Resume Sample). An Electrician and especially plumbers are hired by some company and they work at domestic level. This job requires education plus experience. The higher experience you have the higher pay you can expect. Your resume must be concise and to-the-point for this job. Do add references from your previous work experience. This will help to ensure the recruiter that you are a reliable and experienced applier.

Name        :XYZ

Address    : UAE

Mobil No.  : 000

Email ID    :xxx

OBJECTIVE:(Plumber)

To take further my working experience that lead to professional development. Contribute the best of my abilities and knowledge to be an asset to a company.

QUALIFICATION SUMMARY

  • A hard worker, quick learner and put loyalty, pride and integrity at work
  • A customer oriented and can handle multi-tasking but with organization
  • Dedicated and trustworthy with strong personality
  • Good communication skills and computer literate

EDUCATIONAL BACKGROUND

Tertiary   Bachelor of Hotel and Restaurant Management (Undergraduate)

Lyceum of the Philippines

Manila, Philippines

WORK EXPERIENCE: (Plumber)

Deckhand                                                           

Al Khamda Investmest

Al Khamda Private yacht – Dubai Offshore Sailing Club, Jumeirah Dubai

Duties:

  • Live on board crew of a locally owned 120 ft. private yacht based in Dubai
  • Assist the boat captain to ensure that the yacht are at all times properly and sufficiently moored and protected with fenders and mooring lines
  • Perform boat cleaning not limited to the vessel itself also the fishing boats to maintain the cleanliness at all times.
  • Assist owners guest such as but not limited to serving food and baggage handling. And carry out other duties from time to time in order to provide good quality guest service.
  • Assist on communicating with the boat technician and maintenance in the absence of the boat captain
  • Drive fishing boat to transport guest
  • Doing boat housekeeping to maintain high standard of hygiene and appearance.

Maintenance Supervisor

MIRK General Trading / EOA Tech

Duties:

  • Overseeing all maintenance works of electrician, plumber and housekeeper
  • Supervise the team to ensure works are being done in a timely manner
  • Ensure that quality of work meets the client expectation
  • Reporting to Manager the daily and monthly works that has been completed
  • Check staff job card

Electrician/Plumber/Housekeeping                                                      

MIRK General Trading / EOA Tech

Duties:

Electrician/Plumber

  • Installation and repairing of electrical equipment for the following infrastructure:
  • Landscape electrical lines
  • Swimming pool lights and other electrical lines; responsible to check electrical fault, check circuit for open, shorts, ground and bad connection
  • Responsible for A/C maintenance
  • Ensure compressor securely installed and fit properly
  • Check terminals, plugs/connection to secure the no signs of short circuit
  • Installation and repair of plumbing issues on villa, irrigation and swimming pool

Housekeeping

  • Responsible of maintaining 5 out of 23 villas owned by the company
  • Assign to manage the maintenance of the villas of high profile personalities in GCC and EU such as but not limited to Russian President, Prime Minister, General and others.
  • Ensure that they are properly and on a timely manner served by their needs
  • Provide quality service in terms of communicating to officials and maintain the safety and sanitary of the villas on high standard

Customer Service Attendant                                                     

Jonas Food Service Inc.

Duties:

  • Responsible of handling customer order and request on efficient and timely manner
  • Food server
  • Ensure to provide quality product and customer satisfaction
  • Practicing the FI/FO policy in terms of food handling for food safety
  • Maintain cleanliness of work area to have a high standard of hygiene

Distributor/Storekeeper                                             

Unilever Philippines

Valenzuela, Philippines

Duties:

  • Receive, release and store items from suppliers
  • Maintains warehouse area, keeping it clean and orderly
  • Make the proper packing of material to dispatch to client
  • Collection of delivery note and forward to office
  • Handling product distribution
  • Make sure all the products are deliver in good condition and in timely manner at all times

TRAINING AND SEMINARS

2003                       OJT – Room Attendant, Palmas Hotel

2002                       Basic safety training, survival techniques, fire prevention, firefighting and first aid

Reference Available upon request-

Food In charge Resume Sample

Following resume is a sample for the post of Food and Beverage In-charge. Usually in larger hotels and bars the recruiter needs staff to manage the food department. They are responsible for the buying, utilization and consumption of the food. They are responsible for the quality and availability of the food and making it easy to transfer to the staff. A resume is your first interface with the employer. It must be build very carefully. A good resume defines you according to the requisites of the employer. Below we have given an example of such a resume. Make sure to add references/credits/awards from your previous experiences. It is going to distinguish your resume among others.

Name      :XYZ

Address  :ABC

Mobil       :000

Email       :xxx

Objective:

To seek a challenging position in Hospitality Industry and to serve the organization with best of my knowledge, skills and experience.

Education:

Diploma in Hotel Management and Catering Technology

Board                     : –            YCMOU Open University Nashik.

Year of Passing     : –            Appeared.

Intermediate:

Board                     : –             Pune Board, Pune.

Year of Passing     : –            June -2006.

Matriculation:

Board                     : –           Pune Board, Pune.

Year of Passing    : –            June -2003.

Experience:

Hotel                    : –             Hotel ABC.

Duration              : –             03rd May 2011 to 17th January 2015.

Role                      : –             Food and Beverage In charge.

Responsibilities  : –             Manage Restaurant and Bar, Handling complaint of Guest.

Hotel                     : –             Maharaja Executive.

Duration              : –              01st Jan 2010 to 29 July 2010.

Role                      : –              As a Food and Beverage Asst.

Responsibilities  : –              Taking orders & serving guests, Billing.

Hotel                     : –              Ginger Hotel.

Duration               : –              06th May 2009 to 26 Dec 2009.

Role                       : –              As a Food and Beverage Asst.

Responsibilities   : –               Taking orders & serving guests.

Hotel                     : –               Domino’s Pizza.

Duration               : –               06th Mar 2008 To 10th Dec 2008.

Role                       : –               Team Member.

Responsibilities    : –              Customer Service Representative.

Academic Training

Hotel                    : –              Marinha Dourada, Goa.

Duration                : –                17th Jan 2009 to 17th Apr 2009.

Role                       : –               Trainee.

Responsibilities   : –                  Worked in all departments to understand work and responsibilities.

Skills

Languages            : –                 English, Hindi, and Marathi.

Computer             : –                  Basic knowledge of Computer.

Personal Details

Address               :-                   abc

Contact                :-                   00000

E-mail                  :-                   xxxx

Date of Birth        :-                  00000.

Gender                  :-                  Male.

Marital Status      :-                  Married.

Citizenship            :-                  India.

Passport                :-                  0000